Service Fusion |
94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | ServiceTitan is a solution that aims to improve the way residential HVAC, plumbing, electrical, and other home services organizations run their business. Its sales capabilities enable you to boost your customer conversion rates through its visual sales experiences. This also extends to tracking how your staff in your offer convert calls they take into appointments. This enables you to book more opportunities. With ServiceTitan, you can track and report on the success of your marketing campaign, which can ultimately help you improve your sales process and generate more leads. ServiceTitan centralizes customer information –– including things like service history, inventory, and equipment –– into one place so staff can get an overview of each customer when they call. It also allows you to track all the activity, including emails and text messages, that relates to each sales prospect. You can also keep a track of how your business is performing in real time. Read more | Workiz is a smart customer relationship management and field service management platform and an ideal communication software solution that caters to on-demand service businesses such as appliance repair, locksmith, and carpet cleaning. It allows business owners to manage all activities in one place, track and monitor every job, and organize all communication between clients, technicians, and agents. Workiz is an advanced cloud-based software that promises to manage every aspect of your business with its functionalities in the field or the office or after hours. It comes with the exclusive features of estimates, scheduling, customized field, workflows, business reports, scheduling, and an extensive service phone system. With Workiz, users get a straightforward solution that enables service merits to manage the business's payment processing, scheduling, and invoicing. It additionally offers smart tools for inventory management, team management, client management, and job scheduling. Online payments and online booking features are also offered along with call tracking service with this software. Workiz is explicitly built for small and medium-sized on-demand Field Service business activities. Users also get a mobile app for smooth functioning and easy access. Read more |
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| SW Score & Breakdown |
94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| SaaSworthy Awards | # 3 Most Worthy # 5 Most Popular | # 4 Fastest Growing |
| Total Features |
10 Features
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7 Features
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| Common Features for All |
Analytics (Workforce)
Billing and Invoicing
Claims Management
Digital Signature
Document Management
Inventory Management
Job Scheduling
Offline Reporting
Real-time Job Tracking
Reporting
Route Optimization
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Analytics (Workforce)
Billing and Invoicing
Claims Management
Digital Signature
Document Management
Inventory Management
Job Scheduling
Offline Reporting
Real-time Job Tracking
Reporting
Route Optimization
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| User Sentiments |
User Friendly Interface, Comprehensive Reporting Features, Extensive Integrations, Excellent Customer Communication Mobile App Functionality Issues, Frequent Software Updates & Bugs, Complex Onboarding Process, Inconsistent Customer Support |
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| Review Summary |
ServiceTitan is lauded for its user-friendly design, robust features, and mobile capabilities. Many users highlight improved efficiency, increased revenue, and enhanced customer satisfaction after adopting the software. ServiceTitan's strengths include its ability to streamline scheduling and dispatching, manage customer relationships, and provide detailed reporting and analytics. However, some users have reported issues with its pricing, occasional system glitches, and limited customization options. Overall, ServiceTitan receives positive feedback for its user-friendly interface, feature-rich platform, and positive impact on business performance. |
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| Pros & Cons |
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| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
| Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Starter Custom Essentials Custom The Works Custom |
Starter $65.00 $79.00 per month Team $169.00 $199.00 per month Professional $299.00 $359.00 per month |
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View Detailed Pricing
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View Detailed Pricing
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| Screenshots | Not Available |
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| Videos |
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| Company Details | Located in: Glendale, California | Located in: San Diego, California |
| Contact Details |
(855) 899-0970 |
855-790-7363 |
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What are the key differences between ServiceTitan and Workiz?
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