ServiceMax vs WorkWell Command Center and Mobile App Comparison

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ServiceMax

Field Service Management Software

3.3 67 user ratings

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82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

WorkWell Command Center and Mobile App

Field Service Management Software

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Overview

Description	ServiceMax is a leading asset-centric field service management software which helps companies in maximising the performance of individual assets and differentiate their services. The software offers a 360-degree view of individual assets enabling companies to enhance innovation with every product release, maximize renewals and attach rates of individual contracts. Further, enterprises also get access to contract and warranty management solution to avoid revenue leakage and enhance the growth of their service revenue in an efficient manner. It also ensures commitments of SLA are met on time and eliminate revenue losses, caused by unwarranted free work. The solution helps in the maintenance of optimal inventory listing, improvement of contract margins with renovated parts and in automating return activities. With ServiceMax’s contractor management feature, users can share information with their partners in a secured manner and also get to monitor the services undertaken by their individual partners as well. Businesses around the world are moving to ServiceMax to maintain higher productivity, higher revenue, a better user experience, safer business communications and better performance. Read more	Workwell Command Centre is a field management tool that can track numerous business stakeholders such as customers, job , lead, staff, and other operational needs. The tool is entirely based in the cloud and the saved data can be accessed anywhere and at any time. Workwell does not involve any hefty installation and works directly through the browser. It even comes with a short learning curve and users can pick it up within a few minutes. They can then manage all customer and administrative tasks, including Schedules, Routes, Notes, Quotes, Invoices, Leads, Expenses, Call Logs, and Action Items. It also easily integrates with leading tools such as Gmail, Google Maps, Quickbooks, and Zillow and leverages the Database infrastructure to ensure reliable and secure access. Other primary features include a neat dashboard, holistic client management system, End to End Job Management, Performance Charting, Agenda Timeline Management, Route Planning, and more. Read more
Pricing Options	Free Trial Not Available Offers Custom plan.	Free Trial Available Starts at $25.00.
SW Score & Breakdown	87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 86% Reviews 78% Momentum 60% Popularity 88%	82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 92% Reviews 60% Momentum 60% Popularity 64%
SaaSworthy Awards	# 5 Fastest Growing # 6 Most Popular	Not Available

Features

Total Features	8 Features	9 Features
Common Features for All	Analytics (Workforce) Helps you track and analyse the performance of the workforce Attendance Management Helps to manage employee attendance or workforce presence in the workplace to reduce employee downtime Billing and Invoicing This feature helps in issuing and handling the invoice and bills. Claims Management Helps to organize and keeping track of insurance claims and as such claims made by patients. Compliance Management Helps in making an assessment of risks, ensures policy comprehension and that policies/procedures are being followed Digital Signature A facility to capture digital signature in a secure format Document Management Ability to store and manage various information and documents in electronic format. Inventory Management Helps in recording inventory to optimize and fulfill the requirement. Job Scheduling Helps in allocating jobs to the right person at the right time Real-time Job Tracking Allows you to view your workforce in real time and improve strategy Reporting Sends instant status reports about the task with customer feedback Route Optimization Determines the cost efficient route to perform the order + 5 More - Show Less	Analytics (Workforce) Helps you track and analyse the performance of the workforce Attendance Management Helps to manage employee attendance or workforce presence in the workplace to reduce employee downtime Billing and Invoicing This feature helps in issuing and handling the invoice and bills. Claims Management Helps to organize and keeping track of insurance claims and as such claims made by patients. Compliance Management Helps in making an assessment of risks, ensures policy comprehension and that policies/procedures are being followed Digital Signature A facility to capture digital signature in a secure format Document Management Ability to store and manage various information and documents in electronic format. Inventory Management Helps in recording inventory to optimize and fulfill the requirement. Job Scheduling Helps in allocating jobs to the right person at the right time Real-time Job Tracking Allows you to view your workforce in real time and improve strategy Reporting Sends instant status reports about the task with customer feedback Route Optimization Determines the cost efficient route to perform the order + 6 More - Show Less

Technical Details

Organization Types Supported	Freelancers Large Enterprises Medium Business Small Business	Freelancers Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	NA

Reviews & Ratings

User Rating	3.3/5 67 user ratings	Not Available
Rating Distribution	Excellent 25.4% Very Good 25.4% Average 7.5% Poor 40.3% Terrible 1.5%	Not Available
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Pricing

Pricing Options	Free Trial Not Available Offers Custom plan.	Free Trial Available Starts at $25.00.
Pricing Plans Monthly Plans Annual Plans	ServiceMax Custom	Single User $25.00 $25.00 per month Multi-User $25.00 $25.00 per month
	View Detailed Pricing	View Detailed Pricing

Alternatives

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	View All ServiceMax Alternatives	View All WorkWell Command Center and Mobile App Alternatives