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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ServiceM8 logo
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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Oracle Field Service Cloud logo
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Overview

Description Service M8 is a smart job management software for services and trades that is ideal for freelancers, individuals, small and medium sized businesses. With the foundation of ServiceM8, businesses can create professional invoices within moments and clear their payments faster than before. With their management system, the owners can abridge and rationalize their business undertakings, take control over the working scenario and act smarter since the first call with any client. In addition, they can make the completion of their jobs more efficient and get done with invoicing and payments within zero aggravation. With the features of built-in checklists, the owners stay updated throughout the day. The enterprises can easily hire the right person for the right job with the right qualifications at the right time. With their schedule and bookings attribute, the clients can access the schedule of their jobs anywhere and receive set automatic alarms regarding their upcoming bookings. On an average basis, using ServiceM8, the corporations can complete 30% more work in the first three months than they did in the past. They charge no hidden fees and provide all their services at just 9 dollars/month. Along with it, they also offer a 14-day free trial. Read more Oracle Field Service Cloud is a Field Service Management Software. Deliver better service experiences while increasing the efficiency and effectiveness of your field organization. Automate field service scheduling and optimize work based on your unique requirements, all while maintaining a real-time view of your field force. Empower your mobile workforce with AI and machine learning capabilities, web-based and mobile applications, and flexible, intuitive collaboration tools. Read more
Pricing Options
  • Free Trial Available
  • Starts at $9.00.
  • Free Trial Not Available
  • Offers Custom plan.
SW Score & Breakdown

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    92%
  • Reviews
    81%
  • Momentum
    63%
  • Popularity
    85%

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    95%
  • Reviews
    80%
  • Momentum
    62%
  • Popularity
    66%
SaaSworthy Awards # 6 Fastest Growing # 4 Most Popular
Not Available

Features

Total Features
10 Features
11 Features
Common Features for All
    Analytics (Workforce) Helps you track and analyse the performance of the workforce
    Attendance Management Helps to manage employee attendance or workforce presence in the workplace to reduce employee downtime
    Billing and Invoicing This feature helps in issuing and handling the invoice and bills.
    Claims Management Helps to organize and keeping track of insurance claims and as such claims made by patients.
    Compliance Management Helps in making an assessment of risks, ensures policy comprehension and that policies/procedures are being followed
    Digital Signature A facility to capture digital signature in a secure format
    Document Management Ability to store and manage various information and documents in electronic format.
    Inventory Management Helps in recording inventory to optimize and fulfill the requirement.
    Job Scheduling Helps in allocating jobs to the right person at the right time
    Offline Reporting Helps you to save the data offline and synchronize as soon the device connects to the internet
    Real-time Job Tracking Allows you to view your workforce in real time and improve strategy
    Reporting Sends instant status reports about the task with customer feedback
    Route Optimization Determines the cost efficient route to perform the order
  • + 7 More - Show Less
    • Analytics (Workforce) Helps you track and analyse the performance of the workforce
      Attendance Management Helps to manage employee attendance or workforce presence in the workplace to reduce employee downtime
      Billing and Invoicing This feature helps in issuing and handling the invoice and bills.
      Claims Management Helps to organize and keeping track of insurance claims and as such claims made by patients.
      Compliance Management Helps in making an assessment of risks, ensures policy comprehension and that policies/procedures are being followed
      Digital Signature A facility to capture digital signature in a secure format
      Document Management Ability to store and manage various information and documents in electronic format.
      Inventory Management Helps in recording inventory to optimize and fulfill the requirement.
      Job Scheduling Helps in allocating jobs to the right person at the right time
      Offline Reporting Helps you to save the data offline and synchronize as soon the device connects to the internet
      Real-time Job Tracking Allows you to view your workforce in real time and improve strategy
      Reporting Sends instant status reports about the task with customer feedback
      Route Optimization Determines the cost efficient route to perform the order
  • + 8 More - Show Less
  • Technical Details

    Organization Types Supported
    • Individuals
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    • Individuals
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    Modes of Support
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    API Support
    • Available
    • Available

    Reviews & Ratings

    User Rating
    4.6/5 124 user ratings
    4.2/5 141 user ratings
    Rating Distribution
    • Excellent

      66.1%
    • Very Good

      27.4%
    • Average

      3.2%
    • Poor

      1.6%
    • Terrible

      1.6%
    • Excellent

      46.1%
    • Very Good

      33.3%
    • Average

      17.7%
    • Poor

      2.1%
    • Terrible

      0.7%
    User Sentiments
      Not Available

      Ease of Use, Efficient Workflow, Data Organization, Comprehensive Features

      System Instability, Slow Performance, Navigation Complexity, Limited Customer Support

    Review Summary
    Not Available

    Oracle Field Service Cloud is generally well-received by users, with many positive reviews highlighting its robust scheduling and dispatching capabilities, ease of use, and ability to enhance field service operations. It is praised for its comprehensive features such as work order management, inventory tracking, and customer relationship management. However, some users have expressed concerns about its pricing and occasional technical issues. Overall, Oracle Field Service Cloud seems to be a reliable and user-friendly solution for field service management, with a strong focus on streamlining operations and improving efficiency.

      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Starts at $9.00.
    • Free Trial Not Available
    • Offers Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Lite $9.00 $9.00 per month

    Starter $29.00 $29.00 per month

    Growing $79.00 $79.00 per month

    Premium $149.00 $149.00 per month

    Premium Plus $349.00 $349.00 per month

    Oracle Field Service Cloud Custom

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots Learning Roadmap
    + 4 More
    Not Available
    Videos Video Thumbnail
    + 2 More
    Video Thumbnail
    + 1 More

    Vendor information

    Company Details Located in: Northern Territory, Australia Located in: Redwood Shores, California
    Contact Details

    Not available

    https://www.servicem8.com/

    Not available

    https://www.oracle.com/cx/service/field-service-management/

    Social Media Handles

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