ServiceDock vs SparkPlug Comparison

82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ServiceDock

Retail Software

5 5 user ratings

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82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SparkPlug

Retail Software

4.9 43 user ratings

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Overview

Description

ServiceDock helps retailers sell more by digitally connecting your stores to the local community via popular messaging apps, webchat, social networks, and other digital channels. The messaging-based surveys capture up to 3X more real-time feedback in-store and enable you to follow up with unhappy customers instantly to save sales. Increase footfall by reassuring customers that you have the right product for them, boost sales by introducing cross-sells, and reduce returns by assisting customers post-purchase. Read more

SparkPlug is the world’s first incentive management platform for frontline employees. Harness the influence of team with fully-automated sales incentives and effortless vendor-sponsored rewards.

Pricing Options

Free Trial Available
Offers Custom plan.

Free Trial Not Available
Starts at $199.00. Offers Free-forever and Custom plan.

SW Score & Breakdown

82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

83%
Reviews

75%
Momentum

60%
Popularity

76%

82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

76%
Reviews

77%
Momentum

66%
Popularity

73%

Features

Total Features	5 Features	3 Features
Common Features for All	Customer Database Helps with a collection of data assembled from each customer. Multi-Location Helps to manage business affairs across multiple sales channel Purchasing Acquiring goods or services required for the business at minimal cost Returns Management Helps with the supply chain management including returns, gatekeeping, reverse logistics, etc. Sales Tracking Helps to track sales systematically eCommerce Facilitates buying and selling goods/services online using internet facility + 2 More - Show Less	Customer Database Helps with a collection of data assembled from each customer. Multi-Location Helps to manage business affairs across multiple sales channel Purchasing Acquiring goods or services required for the business at minimal cost Returns Management Helps with the supply chain management including returns, gatekeeping, reverse logistics, etc. Sales Tracking Helps to track sales systematically eCommerce Facilitates buying and selling goods/services online using internet facility

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	Online	Online
API Support	NA	Available

Reviews & Ratings

User Rating	5/5 5 user ratings	4.9/5 43 user ratings
Rating Distribution	Excellent 100% Very Good 0% Average 0% Poor 0% Terrible 0%	Excellent 93% Very Good 7% Average 0% Poor 0% Terrible 0%
	Read All User Reviews	Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options	Free Trial Available Offers Custom plan.	Free Trial Not Available Starts at $199.00. Offers Free-forever and Custom plan.
Pricing Plans Monthly Plans Annual Plans	ServiceDock Custom	Free Free Retailers $199.00 $199.00 per month Brands & Vendors Custom
	View Detailed Pricing	View Detailed Pricing

Alternatives

	OSI Feedback Webliveview Retail Pro 4.2 100 ratings ServiceDock Vs Retail Pro iVend Retail 4.3 19 ratings ServiceDock Vs iVend Retail Lightspeed Retail 4.6 134 ratings	Retail Pro 4.2 100 ratings SparkPlug Vs Retail Pro iVend Retail 4.3 19 ratings SparkPlug Vs iVend Retail ShopTill-e SparkPlug Vs ShopTill-e Retailgraph 5 1 ratings SparkPlug Vs Retailgraph T-Retail
	View All ServiceDock Alternatives	View All SparkPlug Alternatives