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monday.com |
| Description | ServiceChannel is a work order manager that lets users track, manage, and automate work orders across all locations. It helps the facilities management team to manage and maintain work through a single dashboard. In fact, it offers complete visibility into every step associated with the facilities management team and other staff. The software automates the entire work order processes, and helps to track and manage service requests, monitors real-time updates, and provides feedback too. It improves performances, lowers costs and boosts efficiency through the maintenance and repair processes. This software helps the teams to find the right contractor for management. Next, it aids in managing the services that users need in different situations. Besides this, it looks into the automated payment procedures; and analyzes the data and analytics thoroughly. The software comes with a line of features like online and telephone-based service requests, on-site check-ins/check-outs, automated processes, contractor initiated work orders, customized dashboard, Metric-based NTE controls, etc. ServiceChannel willingly supports the facility management teams during every step, right from submission to fulfillment, reviewing, and invoicing processes successfully. Read more | Essensys is a workspace software that enables its users to derive maximum efficiency throughout the entire lifecycle of the customer management process. The software helps its users to remove complexities of a multi-faceted business model and hence better position their brands to scale. It also provides its users with enterprise-grade services and technologies to future proof their operations for the needs and requirements of the occupiers. The simple processes and easy to deliver services enable users to keep their members and staff productive and agile. One can ensure the day to day functionality with enhanced visibility and control through the software. Essensys helps its users to increase occupancy rates and revenues by driving sales strategies and tracking KPIs in real-time. The software delivers services and infrastructures that help members be more self-sufficient and productive, resulting in better experiences. Users can focus on assisting the members as the simplified process, and real-time management of services and space gives them more control. Read more | With monday.com, managers can better keep their team aligned from one collaborative workspace. This flexible platform allows you to truly centralize your data, leveraging native integrations, third-party apps, and helpful widgets. With an overview of all ongoing processes, you can quickly gauge the status of essential tasks and follow up with the relevant team member efficiently. Essentially, on monday.com, executives have the flexibility to build the perfect tools for their team using intuitive drag-and-drop technology. Simply select one of over 200 templates, and customize it using the 20 editable columns to support any of your workflows. Then if your team grows, your workflows can easily scale with you, empowering your team to new heights with complete visibility. Read more |
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97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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# 3 Most Worthy # 1 Most Popular |
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Work Order Management, Reporting Features, Preventative Maintenance Module, Ease of Use Mobile App Functionality, Customer Support, User Interface Complexity, Slow Response Time |
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User-friendly Interface, Extensive Customization, Effective Team Collaboration, Robust Automations Mobile App Functionality, Limited Sub-Item Functionality, Inconsistent Notifications, Slow Loading Times |
| Review Summary |
Users applaud ServiceChannel's user-friendly interface, efficient work order management capabilities, and robust reporting and analytics features. Its mobile app enhances field service operations, and integration options extend its functionality. While some users report occasional glitches and a learning curve, overall, ServiceChannel is praised for streamlining communication, improving technician productivity, and enhancing customer satisfaction. Its ability to manage complex service processes and provide real-time visibility is highly valued. |
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Overall, users praise the user-friendly interface, customization options, and ability to manage projects and tasks efficiently. They also appreciate the integrations with other tools and the mobile app. However, some users mention occasional glitches and a learning curve for new users. While customer support is generally well-received, some users report slow response times. Nevertheless, the majority of users find the platform valuable for project management and collaboration, highlighting its flexibility, ease of use, and positive impact on their productivity. |
| Read All User Reviews | Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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ServiceChannel Custom |
ESSENTIAL (Connect) $950.00 $950.00 per month GROWTH (Connect) $1,450.00 $1,450.00 per month ENTERPRISE (Connect) $1,950.00 $1,950.00 per month ESSENTIAL (Operate) $299.00 $299.00 per month GROWTH (Operate) $499.00 $499.00 per month ENTERPRISE (Operate) $749.00 $749.00 per month |
Free Free Basic $9.00 $12.00 per user / month Standard $12.00 $14.00 per user / month Pro $19.00 $24.00 per user / month Enterprise Custom |
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| Company Details | Located in: Pleasanton, California | Located in: New York, New York | Located in: New York, NY 10003 Founded in: 2012 |
| Contact Details |
1-800-508-6695 |
646 931 5500 |
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