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Description | ServiceChannel is a work order manager that lets users track, manage, and automate work orders across all locations. It helps the facilities management team to manage and maintain work through a single dashboard. In fact, it offers complete visibility into every step associated with the facilities management team and other staff. The software automates the entire work order processes, and helps to track and manage service requests, monitors real-time updates, and provides feedback too. It improves performances, lowers costs and boosts efficiency through the maintenance and repair processes. This software helps the teams to find the right contractor for management. Next, it aids in managing the services that users need in different situations. Besides this, it looks into the automated payment procedures; and analyzes the data and analytics thoroughly. The software comes with a line of features like online and telephone-based service requests, on-site check-ins/check-outs, automated processes, contractor initiated work orders, customized dashboard, Metric-based NTE controls, etc. ServiceChannel willingly supports the facility management teams during every step, right from submission to fulfillment, reviewing, and invoicing processes successfully. Read more | Essensys is a workspace software that enables its users to derive maximum efficiency throughout the entire lifecycle of the customer management process. The software helps its users to remove complexities of a multi-faceted business model and hence better position their brands to scale. It also provides its users with enterprise-grade services and technologies to future proof their operations for the needs and requirements of the occupiers. The simple processes and easy to deliver services enable users to keep their members and staff productive and agile. One can ensure the day to day functionality with enhanced visibility and control through the software. Essensys helps its users to increase occupancy rates and revenues by driving sales strategies and tracking KPIs in real-time. The software delivers services and infrastructures that help members be more self-sufficient and productive, resulting in better experiences. Users can focus on assisting the members as the simplified process, and real-time management of services and space gives them more control. Read more |
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Work Order Management, Reporting Features, Preventative Maintenance Module, Ease of Use Mobile App Functionality, Customer Support, User Interface Complexity, Slow Response Time |
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Review Summary |
Users applaud ServiceChannel's user-friendly interface, efficient work order management capabilities, and robust reporting and analytics features. Its mobile app enhances field service operations, and integration options extend its functionality. While some users report occasional glitches and a learning curve, overall, ServiceChannel is praised for streamlining communication, improving technician productivity, and enhancing customer satisfaction. Its ability to manage complex service processes and provide real-time visibility is highly valued. |
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ServiceChannel Custom |
ESSENTIAL (Connect) $950.00 $950.00 per month GROWTH (Connect) $1,450.00 $1,450.00 per month ENTERPRISE (Connect) $1,950.00 $1,950.00 per month ESSENTIAL (Operate) $299.00 $299.00 per month GROWTH (Operate) $499.00 $499.00 per month ENTERPRISE (Operate) $749.00 $749.00 per month |
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Company Details | Located in: Pleasanton, California | Located in: New York, New York |
Contact Details |
1-800-508-6695 |
646 931 5500 |
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