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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Service Fusion logo
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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description Service Fusion is an all-in-one field service management software, ideally suited to small and medium sized field service management companies. It enables the users to get a hold over the competitors in the market by providing estimating and job managing tools, enabling easier billing and scheduling processes, and automating text and voice notifications. With Service Fusion, you can generate and manage invoices and bills, enable digital signatures, and handle job scheduling. It provides smart tools and features for real time job tracking, and reporting along with providing detailed analytics of the workforce. It further enables management of documents, inventory and attendance. The software enables streamlining of your entire workflow by migration of customer records into digitized formats. With Service Fusion, users get a centralized system to operate and manage all of their tasks all while gaining full visibility across various business operations. The cherry on top is that you can use the software from anywhere in the world. The software offers a free demo version to try and test its features before making the purchase along with a variety of premium plans to fit every type of requirement. Read more Workiz is a smart customer relationship management and field service management platform and an ideal communication software solution that caters to on-demand service businesses such as appliance repair, locksmith, and carpet cleaning. It allows business owners to manage all activities in one place, track and monitor every job, and organize all communication between clients, technicians, and agents. Workiz is an advanced cloud-based software that promises to manage every aspect of your business with its functionalities in the field or the office or after hours. It comes with the exclusive features of estimates, scheduling, customized field, workflows, business reports, scheduling, and an extensive service phone system. With Workiz, users get a straightforward solution that enables service merits to manage the business's payment processing, scheduling, and invoicing. It additionally offers smart tools for inventory management, team management, client management, and job scheduling. Online payments and online booking features are also offered along with call tracking service with this software. Workiz is explicitly built for small and medium-sized on-demand Field Service business activities. Users also get a mobile app for smooth functioning and easy access. Read more
Pricing Options
  • Free Trial Not Available
  • Starts at $192.0.
  • Free Trial Available
  • Starts at $65.00.
SW Score & Breakdown

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    92%
  • Reviews
    85%
  • Momentum
    68%
  • Popularity
    84%

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    85%
  • Reviews
    84%
  • Momentum
    64%
  • Popularity
    83%
SaaSworthy Awards # 8 Most Searched # 4 Fastest Growing

Features

Total Features
9 Features
7 Features
Common Features for All
    Analytics (Workforce) Helps you track and analyse the performance of the workforce
    Attendance Management Helps to manage employee attendance or workforce presence in the workplace to reduce employee downtime
    Billing and Invoicing This feature helps in issuing and handling the invoice and bills.
    Digital Signature A facility to capture digital signature in a secure format
    Document Management Ability to store and manage various information and documents in electronic format.
    Inventory Management Helps in recording inventory to optimize and fulfill the requirement.
    Job Scheduling Helps in allocating jobs to the right person at the right time
    Real-time Job Tracking Allows you to view your workforce in real time and improve strategy
    Reporting Sends instant status reports about the task with customer feedback
  • + 6 More - Show Less
    • Analytics (Workforce) Helps you track and analyse the performance of the workforce
      Attendance Management Helps to manage employee attendance or workforce presence in the workplace to reduce employee downtime
      Billing and Invoicing This feature helps in issuing and handling the invoice and bills.
      Digital Signature A facility to capture digital signature in a secure format
      Document Management Ability to store and manage various information and documents in electronic format.
      Inventory Management Helps in recording inventory to optimize and fulfill the requirement.
      Job Scheduling Helps in allocating jobs to the right person at the right time
      Real-time Job Tracking Allows you to view your workforce in real time and improve strategy
      Reporting Sends instant status reports about the task with customer feedback
  • + 4 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    Modes of Support
    • Business Hours
    • Online
    • Business Hours
    • Online
    API Support
    • Available
    • Available

    Reviews & Ratings

    User Rating
    4.3/5 212 user ratings
    4.7/5 168 user ratings
    Rating Distribution
    • Excellent

      59%
    • Very Good

      26.9%
    • Average

      6.1%
    • Poor

      3.8%
    • Terrible

      4.2%
    • Excellent

      76.2%
    • Very Good

      17.9%
    • Average

      3%
    • Poor

      1.2%
    • Terrible

      1.8%
    User Sentiments

      User-friendly Interface, Efficient Scheduling and Dispatching, Seamless QuickBooks Integration, Comprehensive Job Tracking and Management

      Limited Mobile App Functionality, Unrefined Inventory Management System, Inadequate Reporting Capabilities, Slow Feature Updates and Improvements

      Not Available
    Review Summary

    Users applaud Service Fusion's user-friendly interface, ease of customization, and comprehensive features that cater to various business needs. Its robust scheduling and dispatching capabilities streamline operations, while its reporting and analytics provide valuable insights for data-driven decision-making. However, some users mention occasional glitches and a learning curve, particularly for complex tasks. Overall, Service Fusion is praised for its adaptability, efficiency-boosting features, and positive impact on business productivity.

    Not Available
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Not Available
    • Starts at $192.0.
    • Free Trial Available
    • Starts at $65.00.
    Pricing Plans
    Monthly Plans Annual Plans

    Starter $192.00 $225.00 per month

    Plus $298.00 $350.00 per month

    Pro $489.00 $575.00 per month

    Starter $65.00 $79.00 per month

    Team $169.00 $199.00 per month

    Professional $299.00 $359.00 per month

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots GPS Fleet Tracking Custom Field
    + 6 More
    Videos Video Thumbnail
    + 2 More
    Video Thumbnail
    + 2 More

    Vendor information

    Company Details Located in: Suite, Texas Located in: San Diego, California
    Contact Details

    Not available

    https://www.servicefusion.com/

    855-790-7363

    https://workiz.com/

    Social Media Handles

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