Service Fusion vs Kickserv Comparison

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Service Fusion

Field Service Management Software

4.3 212 user ratings

Get Free Advice

89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Kickserv

Field Service Management Software

4.5 385 user ratings

Get Free Advice

Overview

Description	Service Fusion is an all-in-one field service management software, ideally suited to small and medium sized field service management companies. It enables the users to get a hold over the competitors in the market by providing estimating and job managing tools, enabling easier billing and scheduling processes, and automating text and voice notifications. With Service Fusion, you can generate and manage invoices and bills, enable digital signatures, and handle job scheduling. It provides smart tools and features for real time job tracking, and reporting along with providing detailed analytics of the workforce. It further enables management of documents, inventory and attendance. The software enables streamlining of your entire workflow by migration of customer records into digitized formats. With Service Fusion, users get a centralized system to operate and manage all of their tasks all while gaining full visibility across various business operations. The cherry on top is that you can use the software from anywhere in the world. The software offers a free demo version to try and test its features before making the purchase along with a variety of premium plans to fit every type of requirement. Read more	Kickserv is an online platform to help companies manage their business. Whether helping to boost sales, increase operating efficiency by managing work, or keeping invoicing in line, we give companies the edge it takes to stay ahead of the game. Read more
Pricing Options	Free Trial Not Available Starts at $192.0.	Free Trial Available Starts at $59.00.
SW Score & Breakdown	92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 92% Reviews 85% Momentum 68% Popularity 84%	89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 86% Reviews 89% Momentum 66% Popularity 81%
SaaSworthy Awards	# 8 Most Searched	# 3 Fastest Growing # 9 Most Popular

Features

Total Features	9 Features	8 Features
Common Features for All	Analytics (Workforce) Helps you track and analyse the performance of the workforce Attendance Management Helps to manage employee attendance or workforce presence in the workplace to reduce employee downtime Billing and Invoicing This feature helps in issuing and handling the invoice and bills. Claims Management Helps to organize and keeping track of insurance claims and as such claims made by patients. Compliance Management Helps in making an assessment of risks, ensures policy comprehension and that policies/procedures are being followed Digital Signature A facility to capture digital signature in a secure format Document Management Ability to store and manage various information and documents in electronic format. Inventory Management Helps in recording inventory to optimize and fulfill the requirement. Job Scheduling Helps in allocating jobs to the right person at the right time Real-time Job Tracking Allows you to view your workforce in real time and improve strategy Reporting Sends instant status reports about the task with customer feedback + 6 More - Show Less	Analytics (Workforce) Helps you track and analyse the performance of the workforce Attendance Management Helps to manage employee attendance or workforce presence in the workplace to reduce employee downtime Billing and Invoicing This feature helps in issuing and handling the invoice and bills. Claims Management Helps to organize and keeping track of insurance claims and as such claims made by patients. Compliance Management Helps in making an assessment of risks, ensures policy comprehension and that policies/procedures are being followed Digital Signature A facility to capture digital signature in a secure format Document Management Ability to store and manage various information and documents in electronic format. Inventory Management Helps in recording inventory to optimize and fulfill the requirement. Job Scheduling Helps in allocating jobs to the right person at the right time Real-time Job Tracking Allows you to view your workforce in real time and improve strategy Reporting Sends instant status reports about the task with customer feedback + 5 More - Show Less

Technical Details

Organization Types Supported	Freelancers Large Enterprises Medium Business Small Business	Freelancers Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	Business Hours Online	Business Hours Online
API Support	Available	Available

Reviews & Ratings

User Rating	4.3/5 212 user ratings	4.5/5 385 user ratings
Rating Distribution	Excellent 59% Very Good 26.9% Average 6.1% Poor 3.8% Terrible 4.2%	Excellent 61% Very Good 33.8% Average 3.1% Poor 1.3% Terrible 0.8%
User Sentiments	User-friendly Interface, Efficient Scheduling and Dispatching, Seamless QuickBooks Integration, Comprehensive Job Tracking and Management Limited Mobile App Functionality, Unrefined Inventory Management System, Inadequate Reporting Capabilities, Slow Feature Updates and Improvements	Ease of Use, Excellent Customer Support, Quickbooks Integration, Comprehensive Scheduling & Dispatching Mobile App Functionality, Limited Customization Options, Occasional System Glitches, Reporting Limitations
Review Summary	Users applaud Service Fusion's user-friendly interface, ease of customization, and comprehensive features that cater to various business needs. Its robust scheduling and dispatching capabilities streamline operations, while its reporting and analytics provide valuable insights for data-driven decision-making. However, some users mention occasional glitches and a learning curve, particularly for complex tasks. Overall, Service Fusion is praised for its adaptability, efficiency-boosting features, and positive impact on business productivity.	Based on user reviews, Kickserv is generally praised for its user-friendly interface, ease of use, and efficient time tracking capabilities. Many users appreciate its customizable features, reporting functionality, and mobile app. However, some reviewers have expressed concerns regarding its customer support, occasional bugs, and limited integrations with other software. Additionally, a few users have mentioned that the software can be expensive for smaller businesses. Overall, Kickserv seems to be a reliable option for businesses seeking a comprehensive operations management solution, but it may require careful consideration for those seeking advanced features, extensive integrations, or budget-friendly options.
	Read All User Reviews	Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options	Free Trial Not Available Starts at $192.0.	Free Trial Available Starts at $59.00.
Pricing Plans Monthly Plans Annual Plans	Starter $192.00 $225.00 per month Plus $298.00 $350.00 per month Pro $489.00 $575.00 per month	Solo $59.00 $59.00 per month Starter $79.00 $99.00 per month Business $159.00 $199.00 per month Premium $239.00 $299.00 per month
	View Detailed Pricing	View Detailed Pricing

Alternatives

	Service CRM Service Fusion Vs Service CRM Workiz 4.7 168 ratings Service Fusion Vs Workiz Call of Service 4.6 31 ratings Service Fusion Vs Call of Service Salesforce Field Service 4.5 358 ratings Service Fusion Vs Salesforce Field Service Easy Field Services Service Fusion Vs Easy Field Services	Call of Service 4.6 31 ratings Kickserv Vs Call of Service Easy Field Services Kickserv Vs Easy Field Services Fieldeas Kickserv Vs Fieldeas Smart Service 4.3 128 ratings Kickserv Vs Smart Service ServiceWorks 3.8 85 ratings Kickserv Vs ServiceWorks
	View All Service Fusion Alternatives	View All Kickserv Alternatives