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96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Segment logo
Customer Data Platform (CDP)

4.6 803 user ratings

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79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description Segment is a customer data analytics and management solution that helps you understands customer data from multiple sources. The application integrates with hundreds of other apps and collects data from these applications to a single platform. It also retrieves data from your websites and devices, such as mobile phones, tablets, browsers, smart watches, iBeacons, and televisions. Segment is designed explicitly for B2B service providers who need a powerful and easy-to-use analytics tool to understand better and manage their data. Segment makes it easy to capture data from each touchpoint and send it to each tool without having to learn, test, or implement a new API each time. This solution helps your organization easily integrate and manage scanning tools without having to open, close, or exit the system. As data analytics becomes a simpler process, Segment reduces the need for marketers to trust high-tech specialists to help them because they can now administer analytics tools. Read more dJAX DMP Manager software is a platform used for optimizing the customer experience across channels to gain valuable business insights. Manage Data and build custom segments to campaigns based on specific products, markets or attributes. Build Customer Loyalty with personalized campaigns. It is a secure platform for encrypting the data. Marketers, Publishers, and Agencies make use of the software. Read more
Pricing Options
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Available
  • Offers Custom plan.
SW Score & Breakdown

96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    85%
  • Reviews
    100%
  • Momentum
    64%
  • Popularity
    92%

79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    85%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    67%

Technical Details

Organization Types Supported
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • Business Hours
  • Online
  • Business Hours
  • Online

Reviews & Ratings

User Rating
4.6/5 803 user ratings
Not Available
Rating Distribution
  • Excellent

    64.9%
  • Very Good

    30.3%
  • Average

    4.5%
  • Poor

    0.1%
  • Terrible

    0.2%
Not Available
User Sentiments

    Extensive Integrations, Ease of Use, Reliable Data Collection, Effective Debugger

    High Pricing, Occasional Data Sync Issues, Complex Initial Setup, Limited UI Functionality

    Not Available
Review Summary

Segment users appreciate its ability to collect customer data from multiple sources and create unified customer profiles. They find it user-friendly, with a clean and intuitive interface. The ability to integrate with other tools and applications is also praised. However, some users have reported issues with data accuracy and reliability, as well as occasional technical glitches. The pricing is considered reasonable for the value provided, but some users have expressed concerns about the lack of a free trial or freemium option. Overall, Segment is seen as a powerful and flexible customer data platform, but it may require some technical expertise to fully utilize its capabilities.

Not Available
  Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Available
  • Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Connections Custom

Customer Data Platform (CDP) Custom

dJAX DMP Manager Custom

 
View Detailed Pricing
View Detailed Pricing

Screenshots & Videos

Screenshots Segment screenshot: Choose your integration in Segment
+ 6 More
DMPManager Demo - audience-Traffic-User-Stat.png
Videos Video Thumbnail
+ 1 More
Not Available

Vendor information

Company Details Located in: San Francisco, CA - 94111 Located in: San Francisco, CA - 94133
Contact Details

+1 415-603-6900

https://segment.com/

Not available

https://www.dmpmanager.com/

Social Media Handles

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