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80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SaySimple logo
CRM Software

5 1 user ratings

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79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

VinSolutions Connect CRM logo
CRM Software

4.4 130 user ratings

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Overview

Description SaySimple is a pioneer of the social messaging platform deployed on the cloud, SaaS and Web as they use social messaging channels that are used between people for usual conversations and turn it into customer and business conversation channels. It aims at leveraging the strength of social messaging by turning customer service cost centers into commercial profit centers. The software helps to achieve “conversational excellence” by responding to the popularity of social messaging. It provides 24/7 accessibility through the channel and devices with its unique platform where all the chatbots, messaging channels, statistics, and the sentiment analysis all come under one platform. SaySimple enables the businesses to become better listeners and expert communicators with the help of technologies such as artificial intelligence, bot and, machine learning. With the help of software, the business is enabled to treat its customers with unique and individual brand experiences. It will also help the user to generate more sales by using social media automation and recognizing the opportunities better and strengthening the contacts with the customer. Read more VinSolutions Connect CRM helps car dealers to streamline their customers’ car buying process and provide them with an ultimate car shopping experience. The software makes it easy for users to connect and communicate with their customers anytime, anywhere. It offers car dealers fully customisable sales lead reports that help them to make informed management decisions quickly. VinSolutions Connect CRM can be used to create targeted and automated marketing campaigns that return timely and high-value sales and provide the best services to individual customers. The software comes with a Document Library that enables car dealers to reduce the security risks that emerge due to incomplete or wrong paperwork. With Data Appends, users can maintain their database automatically. VinSolutions Connect CRM is capable of automatically updating customer lead records with current contact information and resolving duplicate customer records. Moreover, the software also enables car dealers to log, record, review and track customer sales calls which brings accountability among the team members. Read more
Pricing Options
  • Free Trial Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Offers Custom plan.
SW Score & Breakdown

80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    77%
  • Reviews
    68%
  • Momentum
    63%
  • Popularity
    75%

79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    73%
  • Reviews
    76%
  • Momentum
    61%
  • Popularity
    65%

Features

Total Features
6 Features
5 Features
Common Features for All
    Call Logging Call Logging helps to register call details such as call duration, date and time of calls, notes, etc.
    Contact Management Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc.
    Customer Support Ensures after-sales interactions with your customers and solve queries related to your products and services
    Lead Scoring Lets you manage your prospective leads by scoring them on the basis of their response.
    List Management Enables management of multiple lists and communications with them
    Marketing Automation Develop customer relationships, automate marketing programs and measure your marketing ROI
    Project Management Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks.
  • + 3 More - Show Less
    • Call Logging Call Logging helps to register call details such as call duration, date and time of calls, notes, etc.
      Contact Management Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc.
      Customer Support Ensures after-sales interactions with your customers and solve queries related to your products and services
      Lead Scoring Lets you manage your prospective leads by scoring them on the basis of their response.
      List Management Enables management of multiple lists and communications with them
      Marketing Automation Develop customer relationships, automate marketing programs and measure your marketing ROI
      Project Management Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks.
  • + 2 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    Modes of Support
    • Business Hours
    • Online
    • Business Hours
    • Online
    API Support
    • NA
    • Available

    Reviews & Ratings

    User Rating
    5/5 1 user ratings
    4.4/5 130 user ratings
    Rating Distribution
    • Excellent

      100%
    • Very Good

      0%
    • Average

      0%
    • Poor

      0%
    • Terrible

      0%
    • Excellent

      59.2%
    • Very Good

      26.2%
    • Average

      10%
    • Poor

      2.3%
    • Terrible

      2.3%
    User Sentiments
      Not Available

      User-Friendly Interface, Comprehensive CRM Features, Extensive Integrations, Effective Customer Tracking

      Mobile App Functionality Issues, Occasional System Instability, Email Client Limitations, Customer Duplication Issues

    Review Summary
    Not Available

    Users appreciate the user-friendly interface and robust features of the software, such as lead management, inventory management, and reporting capabilities. The software is praised for its ability to streamline dealership operations, improve communication between departments, and enhance customer satisfaction. However, some users have reported challenges with data migration and occasional glitches, suggesting room for improvement in technical stability and customer support responsiveness. Overall, the software is generally well-received by users, who recognize its potential to boost dealership efficiency and profitability.

      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Offers Custom plan.
    • Free Trial Not Available
    • Offers Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Start Others

    Grow Others

    Enterprise Custom

    VinSolutions Connect CRM Custom

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots Omnichannel solution screenshot
    + 1 More
    Not Available
    Videos Video Thumbnail
    + 1 More
    Video Thumbnail
    + 2 More

    Vendor information

    Company Details Located in: Haarlem, Netherlands Founded in: 2014 Located in: Mission, Kansas
    Contact Details

    Not available

    https://www.saysimple.com/

    (800) 980-7488

    https://www.vinsolutions.com/dealership-software/connect-crm

    Social Media Handles

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