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80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more ![]()
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77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more ![]()
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Description | SaySimple is a pioneer of the social messaging platform deployed on the cloud, SaaS and Web as they use social messaging channels that are used between people for usual conversations and turn it into customer and business conversation channels. It aims at leveraging the strength of social messaging by turning customer service cost centers into commercial profit centers. The software helps to achieve “conversational excellence” by responding to the popularity of social messaging. It provides 24/7 accessibility through the channel and devices with its unique platform where all the chatbots, messaging channels, statistics, and the sentiment analysis all come under one platform. SaySimple enables the businesses to become better listeners and expert communicators with the help of technologies such as artificial intelligence, bot and, machine learning. With the help of software, the business is enabled to treat its customers with unique and individual brand experiences. It will also help the user to generate more sales by using social media automation and recognizing the opportunities better and strengthening the contacts with the customer. Read more | Pivotal CRM by Avolin is a platform used to customize experiences around your specific business processes. The software offers tools to manage customer service and contact management to generate leads with deals. Generate reports with smart analytics in real-time via personalized dashboards to measure the business workflows. It integrates with Microsoft Outlook. Read more |
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SW Score & Breakdown |
80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Total Features |
6 Features
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5 Features
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Common Features for All |
Call Logging
Contact Management
Customer Support
List Management
Marketing Automation
Project Management
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Call Logging
Contact Management
Customer Support
List Management
Marketing Automation
Project Management
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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User Rating |
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Rating Distribution |
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User Sentiments |
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Customization and Flexibility, Salesforce Automation Module, Lead Management, Customer Interaction Management Challenging Initial Setup, Steep Learning Curve, Limited Third-Party Integrations, Outdated User Interface |
Review Summary |
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Pivotal CRM is a powerful and flexible solution lauded for its customization capabilities, allowing businesses to tailor workflows and data fields to their specific needs. Users appreciate its integration with Microsoft Outlook and its suitability across multiple departments. However, some report a steep learning curve, especially for users with limited technical expertise. Several reviews also mention performance issues, including slow loading times and occasional glitches. While the platform is generally well-regarded, users recommend considering its limitations, particularly regarding advanced analytics and third-party integrations, before making a decision. |
Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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Start Others Grow Others Enterprise Custom |
Pivotal CRM Custom |
View Detailed Pricing
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View Detailed Pricing
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Screenshots |
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Videos |
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Company Details | Located in: Haarlem, Netherlands Founded in: 2014 | Located in: Austin, Texas Founded in: 2018 |
Contact Details |
Not available |
Not available https://www.avolin.com/products/customer-relationship-management-systems/pivotal/ |
Social Media Handles |
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