SAS Text Miner vs Cx Moments Comparison

82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SAS Text Miner

Text Mining Software

5 2 user ratings

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70% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Cx Moments

Text Mining Software

4.7 11 user ratings

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Overview

Description

It is one of the best text mining software to easily analyze text data from multiple sources. It has high-performance text mining feature which quickly evaluates data from large set of data collections. In addition, you can classify analyzed data by using automatic boolean rule generation feature. It has flexible entity options, that allows you to choose predefined entities or you can even create custom entities for event extraction. Along with this, it’s text importing feature allows you to import any text document by using an interactive interface. It provides support for multiple languages and selects language based upon input variables. Read more

Cx Moments AI tags tickets better and faster than your agents, no matter how complex and granular your categorization needs to be. Reduce friction. Scale your support at peak times. Detect self-service opportunities. Track customer feedback. Detect problems with new products. Check that old issues are resolved. Detect issues with new promotions. Alert in real-time on faulty processes generating extra costs. In one click, see what contact drivers are trending up and need special attention. Discover what areas your agents struggle the most with, and may need training on. Read more

Pricing Options

Free Trial Available
Offers Custom plan.

Free Trial Available
Starts at $299.00. Offers Custom plan.

SW Score & Breakdown

82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

97%
Reviews

70%
Momentum

61%
Popularity

73%

70% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

76%
Reviews

81%
Momentum

60%
Popularity

72%

Features

Total Features	8 Features	3 Features
Common Features for All	Audience Analysis Allows to monitor customer feedbacks in real-time Built-in Library Gives instant access to past customer conversations that is stored in library Document Classification Classifies structured and unstructured document based on analysis Import-Export Option Allows import/export of data as PDF,PNG,HTML files Multi-language Support Available in multiple languages to support global customers Predictive Analysis Predicts customer behaviour and emerging trends based on real-time conversations Segmentation Groups and segregates audiences based on defined criteria Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments. + 5 More - Show Less	Audience Analysis Allows to monitor customer feedbacks in real-time Built-in Library Gives instant access to past customer conversations that is stored in library Document Classification Classifies structured and unstructured document based on analysis Import-Export Option Allows import/export of data as PDF,PNG,HTML files Multi-language Support Available in multiple languages to support global customers Predictive Analysis Predicts customer behaviour and emerging trends based on real-time conversations Segmentation Groups and segregates audiences based on defined criteria Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud	SaaS/Web/Cloud
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	NA	Available

Reviews & Ratings

User Rating	5/5 2 user ratings	4.7/5 11 user ratings
Rating Distribution	Excellent 100% Very Good 0% Average 0% Poor 0% Terrible 0%	Excellent 72.7% Very Good 27.3% Average 0% Poor 0% Terrible 0%
	Read All User Reviews	Read All User Reviews

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Pricing

Pricing Options	Free Trial Available Offers Custom plan.	Free Trial Available Starts at $299.00. Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	SAS Text Miner Custom	Starter Plan $299.00 $299.00 per year Enterprise Plan $599.00 $599.00 per year Corporate Plan Custom
	View Detailed Pricing	View Detailed Pricing

Alternatives

	DiscoverText 4.5 102 ratings SAS Text Miner Vs DiscoverText WordStat 5 3 ratings SAS Text Miner Vs WordStat teX-ai SAS Text Miner Vs teX-ai Altair AI Studio (formerly RapidMiner) SAS Text Miner Vs Altair AI Studio (formerly RapidMiner) SimpleX 4.6 5 ratings SAS Text Miner Vs SimpleX	DiscoverText 4.5 102 ratings Cx Moments Vs DiscoverText Text2data 5 1 ratings Cx Moments Vs Text2data Labelf AI MetaText 5 2 ratings Cx Moments Vs MetaText WordStat 5 3 ratings Cx Moments Vs WordStat
	View All SAS Text Miner Alternatives	View All Cx Moments Alternatives