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82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more ![]()
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82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more ![]()
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Description | With mobile tools, artificial intelligence (AI), machine learning, and the Internet of Things, the SAP Field Service Management solution enables technicians to improve customer satisfaction.With innovative technology and a thorough grasp of client needs, connect the whole field service management value chain.It has a vast list of features such as - Improve first-time fix rates by using mobile technologies and AI-based recommendations to swiftly find the best experts and ensure the proper components are on hand to avoid repeat visits. Integrate front-office and back-office operations to accelerate service execution and enable effective cooperation while keeping consumers informed. Reduce field service expenses and boost income. AI-based systems to optimise scheduling, planning, and dispatching in real time. One of their most beneficial features is their real-time field service - With standardised and customizable analytics and reporting, you can make timely decisions and identify problems. Examine and analyse vital performance metrics for your jobs and business. Observe the terms of service level agreements (SLAs).Boost productivity, properly allocate service teams, and make decisions based on real-time information to improve customer happiness and revenue. Read more | Optimize My Day leverages AI-powered solutions to transform field management, enhancing the end-user experience with innovative route optimization and dynamic workflow management. With KPI-driven dashboards and scenario modeling, users gain insightful data for strategic decision-making. The platform simplifies appointment booking by allowing users to send customized proposals or utilize an intelligent chatbot to coordinate schedules, cutting appointment scheduling time by 50%. Smart, adaptable workflows are tailored to align with specific business and asset management needs, ensuring operations remain efficient and in sync with evolving demands. Optimize My Day's machine learning capabilities predict visit durations and material use, enhancing planning and SLA fulfillment while boosting customer satisfaction and ensuring first-time fixes. It offers a persuasive, user-friendly experience, positioning the company as a supportive partner in optimizing field operations. By taking on complex tasks, it empowers users to focus on growth and customer engagement, delivering an exceptional and efficient service experience. Read more |
Pricing Options |
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SW Score & Breakdown |
82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
Total Features |
10 Features
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10 Features
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Common Features for All |
Analytics (Workforce)
Attendance Management
Billing and Invoicing
Compliance Management
Digital Signature
Document Management
Inventory Management
Job Scheduling
Offline Reporting
Real-time Job Tracking
Reporting
Route Optimization
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Analytics (Workforce)
Attendance Management
Billing and Invoicing
Compliance Management
Digital Signature
Document Management
Inventory Management
Job Scheduling
Offline Reporting
Real-time Job Tracking
Reporting
Route Optimization
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Not Available
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Rating Distribution |
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Not Available
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Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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SAP Field Service Management Custom |
Optimize My Day Custom |
View Detailed Pricing
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View Detailed Pricing
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Videos |
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Company Details | Located in: Walldorf, Germany | Located in: Düsseldorf, Germany |
Contact Details |
Not available https://www.sap.com/products/field-service-management.html?btp=b9aa86f0-b3bc-4ce1-aaca-adc65f1b1643 |
+49 211 2304 652 0 |
Social Media Handles |
Not available |
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