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83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more ![]()
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Description | Salesforce Field Service is a field service optimization solution that boosts productivity both online and offline, with field service designed to handle any situation. It enables you to schedule field services easily, cut costs, and increase efficiency along with providing remote support that can help you expand your business. With Salesforce Field Service, customers can use a customer portal to arrange phone and video appointments right away. By intelligently assigning the right personnel to the relevant projects based on talents, geography, and business regulations, you can leverage automation to prioritise vital jobs and save employees time with this software. It further enables the dispatchers to gain full insight into the mobile workforce and each job on a single screen that increases efficiency. Users can also utilise image recognition with Einstein Vision to quickly identify assets and parts in photos. You can automatically prescribe the proper set up steps for technicians based on an image's classification. Additionally, you can attach timesheets, pertinent specs, inventory, and knowledge articles to the app before workers approach a project site to enhance first-time fix rates with Salesforce. Read more | Simplify collaboration between operations, field resources, and customers with URVA field service management software. URVA makes field service management easier by stepping away from the world of calls and end-of-day paperwork and into an automated future. This powerful software streamlines field tasks, allowing to create and schedule team tasks in advance. Utilize location intelligence for task visibility and get real-time updates via Email, SMS, or WhatsApp. Effectively map and plan the day in the field, while accessing customer details and history on mobile. Every service interaction can be logged in real-time, ensuring all open service tasks are addressed instantly. With URVA, can ensure that team visits the right place, stays connected, and receives automated alerts on due dates. The software keeps updated on tasks and user reporting with single-view dashboards for attendance and more. Track productivity, expenses, and performance incentives effortlessly. Join the automated future of field service management with URVA and experience unparalleled ease and efficiency. Read more |
Pricing Options |
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SW Score & Breakdown |
83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Total Features |
7 Features
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11 Features
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Common Features for All |
Analytics (Workforce)
Attendance Management
Billing and Invoicing
Compliance Management
Digital Signature
Document Management
Inventory Management
Job Scheduling
Offline Reporting
Real-time Job Tracking
Reporting
Route Optimization
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Analytics (Workforce)
Attendance Management
Billing and Invoicing
Compliance Management
Digital Signature
Document Management
Inventory Management
Job Scheduling
Offline Reporting
Real-time Job Tracking
Reporting
Route Optimization
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Rating Distribution |
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User Sentiments |
Ease of Scheduling, Real-Time Visibility & Tracking, Comprehensive Data Integration, Efficient Mobile App Mobile App Performance Issues, Complex Setup & Configuration, Limited Customization Options, High Cost |
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Review Summary |
Users applaud Salesforce Field Service for its robust set of features, user-friendly interface, and seamless integration with other Salesforce products. Praises also go to its efficient scheduling, real-time tracking, and effortless mobile accessibility. However, some users express concerns about occasional glitches, limited customization options, and the need for better training materials. Overall, Salesforce Field Service is a reliable and feature-rich solution for field service management, but it has room for improvement in terms of user experience and customization flexibility. |
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Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Essentials $25.00 $25.00 per user / month Professional $75.00 $75.00 per user / month Enterprise $150.00 $150.00 per user / month Unlimited $300.00 $300.00 per user / month |
Essentials $6.00 $6.00 per user / month |
View Detailed Pricing
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View Detailed Pricing
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Screenshots | Not Available |
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Videos |
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+ 1 More
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Company Details | Located in: San Francisco, California | Located in: Punjab, India |
Contact Details |
+1-800-667-6389 https://www.salesforce.com/products/service-cloud/field-service/ |
090414 97979 https://urva.co/service/field-service-management-software-mobile-app/ |
Social Media Handles |
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