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83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | Salesforce Field Service is a field service optimization solution that boosts productivity both online and offline, with field service designed to handle any situation. It enables you to schedule field services easily, cut costs, and increase efficiency along with providing remote support that can help you expand your business. With Salesforce Field Service, customers can use a customer portal to arrange phone and video appointments right away. By intelligently assigning the right personnel to the relevant projects based on talents, geography, and business regulations, you can leverage automation to prioritise vital jobs and save employees time with this software. It further enables the dispatchers to gain full insight into the mobile workforce and each job on a single screen that increases efficiency. Users can also utilise image recognition with Einstein Vision to quickly identify assets and parts in photos. You can automatically prescribe the proper set up steps for technicians based on an image's classification. Additionally, you can attach timesheets, pertinent specs, inventory, and knowledge articles to the app before workers approach a project site to enhance first-time fix rates with Salesforce. Read more | fissara MANAGE is revolutionizing the way businesses handle their mobile workforce, offering a comprehensive Workforce Management Software solution that significantly boosts efficiency. This innovative platform facilitates seamless communication and simplifies the management of jobs, plants, and assets, effectively replacing traditional paperwork with a single, accessible platform for everyone in the business. In today's regulatory environment, tracking and monitoring assets to the ISO 55000 standard is not just an operational necessity but a legal requirement for many companies, regardless of size. fissara makes this process effortless, ensuring the assets are always monitored. Additionally, the software allows for easy creation and distribution of data capture forms to streamline customer data collection. With real-time tracking of materials and equipment, dynamic dashboards, and configurable management reports at the fingertips, fissara offers sophisticated route planning tools to save time and money, ensuring project management efficiency and timely delivery schedules. Its unique dynamic features also help resolve complex issues in real-time, manage customer contact information, job history, and record weights, providing everything needed for comprehensive business management. Read more |
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| SW Score & Breakdown |
83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| Total Features |
7 Features
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11 Features
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| Common Features for All |
Analytics (Workforce)
Attendance Management
Billing and Invoicing
Compliance Management
Document Management
Inventory Management
Job Scheduling
Offline Reporting
Real-time Job Tracking
Reporting
Route Optimization
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Analytics (Workforce)
Attendance Management
Billing and Invoicing
Compliance Management
Document Management
Inventory Management
Job Scheduling
Offline Reporting
Real-time Job Tracking
Reporting
Route Optimization
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| User Rating |
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| Rating Distribution |
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| User Sentiments |
Ease of Scheduling, Real-Time Visibility & Tracking, Comprehensive Data Integration, Efficient Mobile App Mobile App Performance Issues, Complex Setup & Configuration, Limited Customization Options, High Cost |
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| Review Summary |
Users applaud Salesforce Field Service for its robust set of features, user-friendly interface, and seamless integration with other Salesforce products. Praises also go to its efficient scheduling, real-time tracking, and effortless mobile accessibility. However, some users express concerns about occasional glitches, limited customization options, and the need for better training materials. Overall, Salesforce Field Service is a reliable and feature-rich solution for field service management, but it has room for improvement in terms of user experience and customization flexibility. |
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| Read All User Reviews |
AI-Generated from the text of User Reviews
| Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Essentials $25.00 $25.00 per user / month Professional $75.00 $75.00 per user / month Enterprise $150.00 $150.00 per user / month Unlimited $300.00 $300.00 per user / month |
formul8 ESSENTIAL Others Plus Others Pro Others Enterprise Custom |
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View Detailed Pricing
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View Detailed Pricing
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| Videos |
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Not Available |
| Company Details | Located in: San Francisco, California | Located in: Cheshire, United Kingdom - WA15 9NE |
| Contact Details |
+1-800-667-6389 https://www.salesforce.com/products/service-cloud/field-service/ |
0161 546 0333 https://www.fissara.com/products/workforce-management-software-manage/ |
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