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83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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70% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more ![]()
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Description | Salesforce Field Service is a field service optimization solution that boosts productivity both online and offline, with field service designed to handle any situation. It enables you to schedule field services easily, cut costs, and increase efficiency along with providing remote support that can help you expand your business. With Salesforce Field Service, customers can use a customer portal to arrange phone and video appointments right away. By intelligently assigning the right personnel to the relevant projects based on talents, geography, and business regulations, you can leverage automation to prioritise vital jobs and save employees time with this software. It further enables the dispatchers to gain full insight into the mobile workforce and each job on a single screen that increases efficiency. Users can also utilise image recognition with Einstein Vision to quickly identify assets and parts in photos. You can automatically prescribe the proper set up steps for technicians based on an image's classification. Additionally, you can attach timesheets, pertinent specs, inventory, and knowledge articles to the app before workers approach a project site to enhance first-time fix rates with Salesforce. Read more | Cualitywork revolutionizes managing on-field teams by serving as an all-in-one platform where businesses can locate, monitor, and communicate with their staff to boost visibility and efficiency. Say goodbye to the inaccuracies of proxy attendance and assumption-based reporting; with Cualitywork's single-touch, location-based system featuring fingerprint authentication, attendance tracking is more straightforward and reliable than ever. This innovative solution allows managers to oversee staff attendance, pinpoint locations, track distance traveled, and calculate total productive hours with real-time precision. Whether in the office or on the go, Cualitywork ensures that management is always informed and in control, with easy access from any mobile device. Customizable forms yield real-time insights during check-ins and outs at customer sites, offering a chronological view of each team member's day, complete with time-stamped activities. Assign location-based tasks to ensure on-field team punctuality and efficiency during customer interactions and enjoy tailored reports that present actionable data in an easily digestible format. With data retrieval on demand, Cualitywork empowers businesses to optimize their operations and stay ahead in the game of productivity and customer management. Read more |
Pricing Options |
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SW Score & Breakdown |
83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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70% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Total Features |
7 Features
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0 Features
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Common Features for All |
Analytics (Workforce)
Inventory Management
Job Scheduling
Offline Reporting
Real-time Job Tracking
Reporting
Route Optimization
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Analytics (Workforce)
Inventory Management
Job Scheduling
Offline Reporting
Real-time Job Tracking
Reporting
Route Optimization
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Rating Distribution |
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User Sentiments |
Ease of Scheduling, Real-Time Visibility & Tracking, Comprehensive Data Integration, Efficient Mobile App Mobile App Performance Issues, Complex Setup & Configuration, Limited Customization Options, High Cost |
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Review Summary |
Users applaud Salesforce Field Service for its robust set of features, user-friendly interface, and seamless integration with other Salesforce products. Praises also go to its efficient scheduling, real-time tracking, and effortless mobile accessibility. However, some users express concerns about occasional glitches, limited customization options, and the need for better training materials. Overall, Salesforce Field Service is a reliable and feature-rich solution for field service management, but it has room for improvement in terms of user experience and customization flexibility. |
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Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Essentials $25.00 $25.00 per user / month Professional $75.00 $75.00 per user / month Enterprise $150.00 $150.00 per user / month Unlimited $300.00 $300.00 per user / month |
Pro Plan Others Advanced Plan Others |
View Detailed Pricing
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View Detailed Pricing
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Videos |
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Company Details | Located in: San Francisco, California | Located in: Mumbai, India - 40020 |
Contact Details |
+1-800-667-6389 https://www.salesforce.com/products/service-cloud/field-service/ |
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Social Media Handles |
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