LiveChat |
77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
Get Free Advice
|
| Description | Salesforce Chat is a powerful tool that allows businesses to connect with their customers in real-time through personalized live chats. The platform is versatile, enabling chat functionality both in-app and online. With multilingual support, businesses can deliver chat services to customers around the globe, regardless of their preferred language. Salesforce Chat is also equipped with AI-powered chatbots, which help to streamline customer support and provide quick responses to routine inquiries. By connecting each live chat with a complete customer profile, agents can gain valuable context that facilitates swift resolution of customer issues. This is further complemented by features such as customer chat sneak peek, keyboard shortcuts, and prewritten messages, all of which enhance agent productivity and efficiency. Moreover, Salesforce Chat simplifies the process of routing chats to the right agents, ensuring that customers are always connected with the most appropriate representative. With its seamless integration with the Salesforce platform, businesses can leverage the full potential of Salesforce Chat to achieve optimal results in customer engagement and satisfaction. Read more | FlowChat is the ultimate chat management platform that will revolutionize their social selling strategy and take their business to new heights of success! With FlowChat, they have the power to transform their content into engaging conversations, allowing they to connect with potential clients like never before. Say goodbye to traditional methods of selling and hello to a more efficient and effective way of reaching their target audience. This innovative WebHooks feature enables they to seamlessly exchange data with their favorite platforms, making it easier to reach their audience with or without a middleman. And that's not all - with FlowChat, they can choose their future clients from comments or channels, and with just one click, add them to their lead list. Talk about making life easier for they and their team! But what truly sets FlowChat apart is our ability to provide them with other social platform information about their potential clients. This gives they more ways to interact and build rapport with them, ultimately increasing their chances of converting them into loyal customers. With our user-friendly Pipeline View, they can keep track of all their conversations and effortlessly build connections with their leads. Read more |
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| SW Score & Breakdown |
77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| Total Features |
5 Features
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3 Features
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| Common Features for All |
Agent Scheduling
Call Me Option
Knowledge Database
Offline Form
Shortcut Messages
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Agent Scheduling
Call Me Option
Knowledge Database
Offline Form
Shortcut Messages
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| User Rating |
Not Available
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| Rating Distribution |
Not Available
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| Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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Salesforce Chat Custom |
Basic $166.00 $247.00 per month Growth $416.00 $497.00 per month White Label Custom |
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View Detailed Pricing
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View Detailed Pricing
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| Videos | Not Available |
+ 1 More
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| Company Details | Located in: San Francisco, California | Located in: Las Vegas, Nevada - 89147 |
| Contact Details |
+1-800-664-9073 https://www.salesforce.com/products/service-cloud/features/live-agent/ |
Not available |
| Social Media Handles |
Not available |
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