Riva CRM Integration vs Simply CRM Comparison

77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Riva CRM Integration

CRM Software

4.3 25 user ratings

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89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Simply CRM

CRM Software

4.9 145 user ratings

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Overview

Description	Riva Cloud delivers advanced, cloud integration of CRM contacts, calendars, tasks, email, opportunities, cases, custom fields, and custom objects. Improve CRM adoption and satisfaction in your sales organization through CRM support case integration for Exchange, Office 365, and Notes. Riva Enterprise delivers reliable, server-to-server integration for over 10 leading CRM systems and five corporate email platforms. Riva Insight’s Track in CRM* feature allows you to track emails against specific CRM contacts, accounts, opportunities, cases, and custom objects. Read more	Simply CRM is an all-in-one CRM, sales and marketing platform that helps businesses to gain more customers, optimize their proceedings and earn more. The platform helps users to stay connected with their customers 24/7. They can communicate with their customers through email, live chat, social media or smartphone. The solution brings all the communication data to a single dashboard. It also makes it easier to follow leads, sales calls and email marketing campaigns. Simply CRM generates real-time data reports and analytics for businesses. Further, it also helps to measure and manage individual business-related operations and make informed decisions based on real-time data. By automating repetitive tasks in businesses, it saves a lot of time for users. Simply CRM also streamlines the lead nurturing and marketing activities. Users can get 24/7 technical help from a team of experts in a variety of languages through phone, email, chat, text and social media. Read more
Pricing Options	Free Trial Available Offers Custom plan.	Free Trial Available Starts at $15.0. Offers Custom plan.
SW Score & Breakdown	77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 72% Reviews 69% Momentum 62% Popularity 67%	89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 94% Reviews 86% Momentum 61% Popularity 69%
SaaSworthy Awards	Not Available	# 11 Highly Rated # 15 Highly Rated

Features

Total Features	5 Features	21 Features
Common Features for All	Call Logging Call Logging helps to register call details such as call duration, date and time of calls, notes, etc. Collaboration Tools Interactive tools meant to make the application highly collaborative and encourage teamwork Contact Management Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc. Customer Segmentation Helps to segment contacts and customers into groups based on various criteria such as demographics, behavior, purchase history, hottest leads Customer Support Ensures after-sales interactions with your customers and solve queries related to your products and services Lead Management A systemized and organized way of managing all your leads and their conversation. List Management Enables management of multiple lists and communications with them Marketing Automation Develop customer relationships, automate marketing programs and measure your marketing ROI Opportunity Management Opportunity or Pipeline Management allows tracking and managing sales opportunities, including stages of the deal, probability of closing, and associated activities throughout their lifecycle. Order Management Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way Project Management Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks. Quotes (Proposals) Create effective sales proposals by generating multiple quotes per opportunity Real-time Data Sync Allows to synchronize with other systems for up-to-date information across platforms Referral Tracking Track and manage your referred customers. Reporting (Analytics) Provides insightful reports and important business metrics to track and measure the outcomes and progress. Sales Force Automation Streamlined management of the sales cycle from lead to close Territory Management Helps to assign, manage sales territories and conveniently track their progress + 2 More - Show Less	Call Logging Call Logging helps to register call details such as call duration, date and time of calls, notes, etc. Collaboration Tools Interactive tools meant to make the application highly collaborative and encourage teamwork Contact Management Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc. Customer Segmentation Helps to segment contacts and customers into groups based on various criteria such as demographics, behavior, purchase history, hottest leads Customer Support Ensures after-sales interactions with your customers and solve queries related to your products and services Lead Management A systemized and organized way of managing all your leads and their conversation. List Management Enables management of multiple lists and communications with them Marketing Automation Develop customer relationships, automate marketing programs and measure your marketing ROI Opportunity Management Opportunity or Pipeline Management allows tracking and managing sales opportunities, including stages of the deal, probability of closing, and associated activities throughout their lifecycle. Order Management Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way Project Management Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks. Quotes (Proposals) Create effective sales proposals by generating multiple quotes per opportunity Real-time Data Sync Allows to synchronize with other systems for up-to-date information across platforms Referral Tracking Track and manage your referred customers. Reporting (Analytics) Provides insightful reports and important business metrics to track and measure the outcomes and progress. Sales Force Automation Streamlined management of the sales cycle from lead to close Territory Management Helps to assign, manage sales territories and conveniently track their progress + 13 More - Show Less
Unique Features	Advanced Automation Allows for building smart automation for repetitive tasks, enhancing efficiency and consistency. Customization Helps to customize the system for use in industry-specific use cases IoT Integration Leveraging Internet of Things devices for enhanced data collection and analysis Omnichannel Customer Engagement Unified management of customer interactions across multiple channels, including web, mobile, and social media. Predictive Analytics Advanced analytics for predicting customer behavior and sales opportunities	Advanced Automation Allows for building smart automation for repetitive tasks, enhancing efficiency and consistency. Customization Helps to customize the system for use in industry-specific use cases IoT Integration Leveraging Internet of Things devices for enhanced data collection and analysis Omnichannel Customer Engagement Unified management of customer interactions across multiple channels, including web, mobile, and social media. Predictive Analytics Advanced analytics for predicting customer behavior and sales opportunities

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available

Reviews & Ratings

User Rating	4.3/5 25 user ratings	4.9/5 145 user ratings
Rating Distribution	Excellent 52% Very Good 36% Average 4% Poor 4% Terrible 4%	Excellent 90.3% Very Good 9% Average 0% Poor 0.7% Terrible 0%
User Sentiments	Not Available	Ease of Use, Comprehensive Features, Extensive Integrations, Excellent Customer Support Mobile App Usability, Occasional Bugs, Complex Administration, Limited Email Marketing Customization
Review Summary	Not Available	Overall, users find Simply CRM to be a user-friendly and affordable CRM solution with robust features for managing customer relationships. Reviewers praise its intuitive interface, customizable fields and reports, and ease of use. The platform's integration capabilities with various third-party applications further enhance its functionality. However, some users have reported occasional glitches and issues with customer support. Additionally, some reviewers have expressed concerns regarding the system's reporting capabilities and the need for more advanced customization options.
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Pricing

Pricing Options	Free Trial Available Offers Custom plan.	Free Trial Available Starts at $15.0. Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	Riva CRM Integration Custom	Starter $15.00 $17.00 per user / month Professional $22.00 $28.00 per user / month Enterprise $41.00 $47.00 per user / month Custom Custom
	View Detailed Pricing	View Detailed Pricing

Alternatives

	CRM.io by 500apps 5 2 ratings Riva CRM Integration Vs CRM.io by 500apps Teamwork CRM Riva CRM Integration Vs Teamwork CRM iEnterprise CRM 4.5 8 ratings Riva CRM Integration Vs iEnterprise CRM CRM.me 4.6 24 ratings Riva CRM Integration Vs CRM.me Insightly 4 5,164 ratings Riva CRM Integration Vs Insightly	CRM.io by 500apps 5 2 ratings Simply CRM Vs CRM.io by 500apps GoCRM 5 2 ratings Simply CRM Vs GoCRM webCRM 4.6 36 ratings Simply CRM Vs webCRM DigitalCRM.com Simply CRM Vs DigitalCRM.com 1CRM 4.3 86 ratings Simply CRM Vs 1CRM
	View All Riva CRM Integration Alternatives	View All Simply CRM Alternatives