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VoIP Providers

3.2 2,282 user ratings

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VoIP Providers

4.7 136 user ratings

View Details

Overview

Description RingCentral Office is a robust communication and collaboration platform that enables seamless communication between in house employees and clients over messages, videos and calls. The platform simplifies users’ workflow by providing them with an easy way to forward team-specific messages, share files and manage tasks on the go. It helps to reduce email clutter by creating dedicated threads and folders for individual teams, projects and topics. Users can even streamline their work by inviting their partners and customers to join in conversations as per need. RingCentral Office also enables employees to make flawless HD quality video and audio calls to individual colleagues, partners or customers. The platform abides by enterprise-grade security without any compromise, to facilitate the proper safety of audio and video calls. RingCentral Office offers 99.999% uptime SLA so that users get to receive maximum calls. Moreover, it even allows real-time integration with appropriate external tools, assuring better decision making. Read more Everything your team needs to connect better with prospects, customers and with each other. Set up your cloud PBX in minutes. Add numbers and users in one click. Make unlimited calls to 110 destinations. Integrate with leading CRM and Helpdesk tools. Call center tools, supervision and coaching features. Video conferencing and group messaging. Read more
Pricing Options
  • Free Trial Available
  • Starts at $19.99.
  • Free Trial Available
  • Offers Custom plan.

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • Business Hours
  • Online
  • Business Hours
  • Online
API Support
  • Available
  • Available

Reviews & Ratings

User Rating
3.2/5 2,282 user ratings
4.7/5 136 user ratings
Rating Distribution
  • Excellent

    29.9%
  • Very Good

    24.7%
  • Average

    10.3%
  • Poor

    4.7%
  • Terrible

    30.4%
  • Excellent

    76.5%
  • Very Good

    19.1%
  • Average

    1.5%
  • Poor

    1.5%
  • Terrible

    1.5%
User Sentiments

    Mobile App Functionality, Call Recording Feature, Extensive Integrations, Comprehensive Feature Set

    Inconsistent Call Quality, Poor Customer Support, Technical Issues and Bugs, Unhelpful Tech Support

    Ease of Use, Intuitive Interface, Comprehensive Call Management, Seamless CRM Integration

    Inconsistent Call Quality, Mobile App Issues, Occasional Technical Glitches, Limited SMS Functionality

Review Summary

RingCentral users generally express satisfaction with its user-friendly interface, extensive features, and reliable call quality. They appreciate the flexibility and scalability of the platform, which allows them to customize it according to their business needs. Additionally, the integration with other business tools and applications is highly valued. However, some users have reported occasional technical glitches and integration issues, emphasizing the need for improved stability and seamless connectivity. Overall, RingCentral users find it a solid and dependable communication and collaboration solution.

Ringo Users consistently praise Ringover's ease of use and intuitive interface, particularly for call management and integration with CRM systems. They appreciate the platform's mobile app and the ability to make international calls at reasonable prices. However, some users report occasional connection issues and technical glitches, along with concerns about customer service responsiveness. Pricing and billing transparency are also cited as potential issues, with some users feeling misled about subscription options. Overall, Ringover appears to be a solid VoIP solution with a strong user experience, but potential improvements in customer service and billing practices would be beneficial.

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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $19.99.
  • Free Trial Available
  • Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Essentials $19.99 $29.99 per user / month

Standard $24.99 $34.99 per user / month

Premium $34.99 $44.99 per user / month

Ultimate $49.99 $59.99 per user / month

Smart Others

Power Others

Enterprise Custom

 
View Detailed Pricing
View Detailed Pricing

Screenshots & Videos

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Vendor information

Company Details Located in: Belmont , California Founded in: 2003 Located in: Atlanta, Georgia Founded in: 2005
Contact Details

+1 877-989-5460

https://www.ringcentral.com/

+1 470 634 8800

https://www.ringover.com/

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