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VoIP Providers

3.2 2,282 user ratings

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Overview

Description RingCentral Office is a robust communication and collaboration platform that enables seamless communication between in house employees and clients over messages, videos and calls. The platform simplifies users’ workflow by providing them with an easy way to forward team-specific messages, share files and manage tasks on the go. It helps to reduce email clutter by creating dedicated threads and folders for individual teams, projects and topics. Users can even streamline their work by inviting their partners and customers to join in conversations as per need. RingCentral Office also enables employees to make flawless HD quality video and audio calls to individual colleagues, partners or customers. The platform abides by enterprise-grade security without any compromise, to facilitate the proper safety of audio and video calls. RingCentral Office offers 99.999% uptime SLA so that users get to receive maximum calls. Moreover, it even allows real-time integration with appropriate external tools, assuring better decision making. Read more Introducing OpenPhone the game-changing solution that will revolutionize their phone system and take their business to new heights. With OpenPhone, they can bring their phone system to the cloud, empowering them to work seamlessly from anywhere in the world. Finally, the freedom and flexibility they’ve always craved. They understand the importance of professionalism in the business world, which is why OpenPhone allows them to easily distinguish between their personal and business calls. No more awkwardly answering the phone, unsure if it's a client or their Aunt Betty. But OpenPhone is so much more than a simple phone system. It's their personal assistant, always working diligently to keep them organized and in control. This state-of-the-art voicemail feature allows them to skim through their messages, instantly identifying what's important and what can wait until later. Say goodbye to wasting precious time on unnecessary voicemails. Connecting callers to the right people in their company has never been easier. With OpenPhone's intelligent IVR menus, extensions, or shared numbers, they can ensure that each caller is quickly and efficiently directed to the right person. No more lost connections or frustrating transfers. Just seamless communication. And let's not forget about their inbox. OpenPhone is their trusty sidekick, making sure they never miss an important message again. Say farewell to cluttered inboxes and endless searching for that one crucial email. OpenPhone keeps their inbox organized, helping them stay on top of their game and ensuring that every message receives the attention it deserves. For those situations where they need to keep a record of their calls, OpenPhone has got them covered. Whether they want to manually record a call or set their phone number to auto-record every conversation, they can rest easy knowing that they have accurate, reliable recordings. Say goodbye to those "he said, she said" moments and say hello to peace of mind. Take back control of their work-life balance. With OpenPhone, they can finally enjoy their downtime without the constant interruptions of calls and messages. Set their availability for the day and let OpenPhone handle the rest. Your sanity will thank you. Don't settle for outdated and cumbersome phone systems. Upgrade to OpenPhone and experience the future of communication. Join the ranks of professionals who are embracing the power, convenience, and efficiency of OpenPhone. It's time to take their business to new heights with the phone system that's always one step ahead. Experience the freedom. Experience OpenPhone. Read more
Pricing Options
  • Free Trial Available
  • Starts at $19.99.
  • Free Trial Available
  • Starts at $15.00. Offers Custom plan.

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • Business Hours
  • Online
  • Business Hours
  • Online
API Support
  • Available
  • NA

Reviews & Ratings

User Rating
3.2/5 2,282 user ratings
Not Available
Rating Distribution
  • Excellent

    29.9%
  • Very Good

    24.7%
  • Average

    10.3%
  • Poor

    4.7%
  • Terrible

    30.4%
Not Available
User Sentiments

    Mobile App Functionality, Call Recording Feature, Extensive Integrations, Comprehensive Feature Set

    Inconsistent Call Quality, Poor Customer Support, Technical Issues and Bugs, Unhelpful Tech Support

    Ease of Use, Excellent Customer Support, Affordable Pricing, Extensive Integrations

    Call Quality Issues, Occasional Bugs, Phone Number Porting Delays, Limited Texting Functionality

Review Summary

RingCentral users generally express satisfaction with its user-friendly interface, extensive features, and reliable call quality. They appreciate the flexibility and scalability of the platform, which allows them to customize it according to their business needs. Additionally, the integration with other business tools and applications is highly valued. However, some users have reported occasional technical glitches and integration issues, emphasizing the need for improved stability and seamless connectivity. Overall, RingCentral users find it a solid and dependable communication and collaboration solution.

OpenPhone users generally appreciate its user-friendly interface, ease of setup, and reliability. They find it helpful for managing multiple phone lines, voicemail transcription, and call recording features. Additionally, its integration with popular business tools and the ability to send and receive text messages from a computer are well-received. However, some users have reported occasional technical glitches, limited customization options, and a pricing structure that may not suit all businesses.

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Pricing

Pricing Options
  • Free Trial Available
  • Starts at $19.99.
  • Free Trial Available
  • Starts at $15.00. Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Essentials $19.99 $29.99 per user / month

Standard $24.99 $34.99 per user / month

Premium $34.99 $44.99 per user / month

Ultimate $49.99 $59.99 per user / month

Starter $15.00 $19.00 per user / month

Business $23.00 $33.00 per user / month

Enterprise Custom

 
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Screenshots & Videos

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Vendor information

Company Details Located in: Belmont , California Founded in: 2003 Located in: San Francisco, California Founded in: 2018
Contact Details

+1 877-989-5460

https://www.ringcentral.com/

Not available

https://www.openphone.com/

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