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| Description | RingCentral Office is a robust communication and collaboration platform that enables seamless communication between in house employees and clients over messages, videos and calls. The platform simplifies users’ workflow by providing them with an easy way to forward team-specific messages, share files and manage tasks on the go. It helps to reduce email clutter by creating dedicated threads and folders for individual teams, projects and topics. Users can even streamline their work by inviting their partners and customers to join in conversations as per need. RingCentral Office also enables employees to make flawless HD quality video and audio calls to individual colleagues, partners or customers. The platform abides by enterprise-grade security without any compromise, to facilitate the proper safety of audio and video calls. RingCentral Office offers 99.999% uptime SLA so that users get to receive maximum calls. Moreover, it even allows real-time integration with appropriate external tools, assuring better decision making. Read more | MightyCall is a cloud-based commercial VoIP service for small enterprises. It aids users in managing customer support calls as well as internal communications. Incoming calls are handled by MightyCall, which includes toll-free, local, and vanity numbers. Voicemail, hold music, conference calling, call forwarding, and call screening and recording are all included. Text messages, calls, emails, callback requests, and social media interactions are all displayed on a multichannel activity dashboard, along with expected response times and the rep assigned to each task. Companies can use email integration to transform emails into to-do lists that can subsequently be allocated to any team member. Managers can receive alerts about incoming requests and allocate them to team members using the mobile app for Android and iOS smartphones. It also includes capabilities such as VIP/blacklist call routing, conference calls, performance reports, and call history, among others. MightyCall is a monthly membership service that provides live chat, phone, and email assistance. Business and Enterprise plan users can make use of the call waiting option. Read more |
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Mobile App Functionality, Call Recording Feature, Extensive Integrations, Comprehensive Feature Set Inconsistent Call Quality, Poor Customer Support, Technical Issues and Bugs, Unhelpful Tech Support |
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| Review Summary |
RingCentral users generally express satisfaction with its user-friendly interface, extensive features, and reliable call quality. They appreciate the flexibility and scalability of the platform, which allows them to customize it according to their business needs. Additionally, the integration with other business tools and applications is highly valued. However, some users have reported occasional technical glitches and integration issues, emphasizing the need for improved stability and seamless connectivity. Overall, RingCentral users find it a solid and dependable communication and collaboration solution. |
Mighty Call is a popular VoIP service praised for its affordability and ease of use. Users consistently highlight its call recording feature, valuing its ability to improve communication quality and minimize callbacks. The platform also receives positive feedback for its responsive customer service team. However, some users cite text messaging features as needing improvement and express concerns about occasional call quality issues. While Mighty Call offers a robust solution for managing business calls, some users wish for more advanced features and a more streamlined user interface. |
| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Essentials $19.99 $29.99 per user / month Standard $24.99 $34.99 per user / month Premium $34.99 $44.99 per user / month Ultimate $49.99 $59.99 per user / month |
Business $15.00 $20.00 per user / month Enterprise $150.00 $200.00 per month |
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| Company Details | Located in: Belmont , California Founded in: 2003 | Located in: Wilmington, DE Founded in: 1999 |
| Contact Details |
+1 877-989-5460 |
+1 (888) 256-8312 |
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