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VoIP Providers

3.2 2,282 user ratings

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VoIP Providers

4 15 user ratings

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Overview

Description RingCentral Office is a robust communication and collaboration platform that enables seamless communication between in house employees and clients over messages, videos and calls. The platform simplifies users’ workflow by providing them with an easy way to forward team-specific messages, share files and manage tasks on the go. It helps to reduce email clutter by creating dedicated threads and folders for individual teams, projects and topics. Users can even streamline their work by inviting their partners and customers to join in conversations as per need. RingCentral Office also enables employees to make flawless HD quality video and audio calls to individual colleagues, partners or customers. The platform abides by enterprise-grade security without any compromise, to facilitate the proper safety of audio and video calls. RingCentral Office offers 99.999% uptime SLA so that users get to receive maximum calls. Moreover, it even allows real-time integration with appropriate external tools, assuring better decision making. Read more iPlum is a VoIP application designed to help businesses implement interactive voice response (IVR)-based automatic call attendants and manage calls and messages using the internet or phone's network. Read more
Pricing Options
  • Free Trial Available
  • Starts at $19.99.
  • Free Trial Not Available
  • Starts at $8.99. Offers Custom plan.

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • Business Hours
  • Online
  • Business Hours
  • Online
API Support
  • Available
  • Available

Reviews & Ratings

User Rating
3.2/5 2,282 user ratings
4/5 15 user ratings
Rating Distribution
  • Excellent

    29.9%
  • Very Good

    24.7%
  • Average

    10.3%
  • Poor

    4.7%
  • Terrible

    30.4%
  • Excellent

    66.7%
  • Very Good

    6.7%
  • Average

    6.7%
  • Poor

    0%
  • Terrible

    20%
User Sentiments

    Mobile App Functionality, Call Recording Feature, Extensive Integrations, Comprehensive Feature Set

    Inconsistent Call Quality, Poor Customer Support, Technical Issues and Bugs, Unhelpful Tech Support

    Not Available
Review Summary

RingCentral users generally express satisfaction with its user-friendly interface, extensive features, and reliable call quality. They appreciate the flexibility and scalability of the platform, which allows them to customize it according to their business needs. Additionally, the integration with other business tools and applications is highly valued. However, some users have reported occasional technical glitches and integration issues, emphasizing the need for improved stability and seamless connectivity. Overall, RingCentral users find it a solid and dependable communication and collaboration solution.

Not Available
Pros & Cons
  • Robust communication and collaboration platform
  • Seamless communication between employees and clients
  • Simplifies workflow with easy message forwarding, file sharing, and task management
  • Reduces email clutter with dedicated threads and folders
  • Enterprise-grade security for audio and video calls
  • Occasional technical glitches and integration issues
  • Designed for businesses to implement interactive voice response (IVR)-based automatic call attendants
  • Manages calls and messages using the internet or phone's network
  • Limited information available for a comprehensive analysis
  Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $19.99.
  • Free Trial Not Available
  • Starts at $8.99. Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Essentials $19.99 $29.99 per user / month

Standard $24.99 $34.99 per user / month

Premium $34.99 $44.99 per user / month

Ultimate $49.99 $59.99 per user / month

iPlum Phone (Call, Text) $8.99 $11.90 per user / month

FAX $8.99 $11.99 per user / month

HIPAA Compliance Custom

Finance, Legal, Mortgage Custom

 
View Detailed Pricing
View Detailed Pricing

Screenshots & Videos

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Vendor information

Company Details Located in: Belmont , California Founded in: 2003 Located in: Silicon Valley, California Founded in: 2015
Contact Details

+1 877-989-5460

https://www.ringcentral.com/

Not available

https://iplum.com/

Social Media Handles

FAQs

What are the key features of RingCentral Office?

RingCentral Office offers features like seamless communication, file sharing, task management, and dedicated threads for organized collaboration.

How does RingCentral Office ensure security?

RingCentral Office adheres to enterprise-grade security measures to safeguard audio and video calls, ensuring the privacy and confidentiality of communications.

What are the integration capabilities of RingCentral Office?

RingCentral Office integrates with various external tools, including Zoho CRM, Microsoft Dynamics 365 for Sales, Salesforce, Zendesk Support, and Okta, enabling seamless data exchange and enhanced decision-making.

What are the alternatives to RingCentral Office?

Some alternatives to RingCentral Office include Ringover, Voxbi, RingByName, AT&T Office@Hand, and 4PSA VoipNow, each offering unique features and capabilities.

What are the strengths of iPlum?

iPlum excels in providing interactive voice response (IVR)-based automatic call attendants, allowing businesses to manage calls and messages efficiently using the internet or phone's network.

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