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VoIP Providers

3.2 2,282 user ratings

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VoIP Providers

4.6 1,210 user ratings

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Overview

Description RingCentral Office is a robust communication and collaboration platform that enables seamless communication between in house employees and clients over messages, videos and calls. The platform simplifies users’ workflow by providing them with an easy way to forward team-specific messages, share files and manage tasks on the go. It helps to reduce email clutter by creating dedicated threads and folders for individual teams, projects and topics. Users can even streamline their work by inviting their partners and customers to join in conversations as per need. RingCentral Office also enables employees to make flawless HD quality video and audio calls to individual colleagues, partners or customers. The platform abides by enterprise-grade security without any compromise, to facilitate the proper safety of audio and video calls. RingCentral Office offers 99.999% uptime SLA so that users get to receive maximum calls. Moreover, it even allows real-time integration with appropriate external tools, assuring better decision making. Read more GoTo Connect is a customizable, scalable, all-in-one cloud phone and meeting system with everything businesses need to connect from anywhere: customizable business phone features, integrated video conferencing from GoTo Meeting, team chat and contact center functionality. Read more
Pricing Options
  • Free Trial Available
  • Starts at $19.99.
  • Free Trial Available
  • Starts at $27.00.

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • Business Hours
  • Online
  • Business Hours
  • Online
API Support
  • Available
  • NA

Reviews & Ratings

User Rating
3.2/5 2,282 user ratings
4.6/5 1,210 user ratings
Rating Distribution
  • Excellent

    29.9%
  • Very Good

    24.7%
  • Average

    10.3%
  • Poor

    4.7%
  • Terrible

    30.4%
  • Excellent

    73.1%
  • Very Good

    18.9%
  • Average

    5.1%
  • Poor

    0.6%
  • Terrible

    2.3%
User Sentiments

    Mobile App Functionality, Call Recording Feature, Extensive Integrations, Comprehensive Feature Set

    Inconsistent Call Quality, Poor Customer Support, Technical Issues and Bugs, Unhelpful Tech Support

    Not Available
Review Summary

RingCentral users generally express satisfaction with its user-friendly interface, extensive features, and reliable call quality. They appreciate the flexibility and scalability of the platform, which allows them to customize it according to their business needs. Additionally, the integration with other business tools and applications is highly valued. However, some users have reported occasional technical glitches and integration issues, emphasizing the need for improved stability and seamless connectivity. Overall, RingCentral users find it a solid and dependable communication and collaboration solution.

GoTo Connect user reviews highlight both its strengths and weaknesses. Users consistently praise its affordability and ease of use, particularly for setting up new users and making calls from various devices. The ability to integrate with other platforms like CRM systems is also well-received. However, some users express concern over occasional connectivity issues, app stability, and limited features, particularly in comparison to competitors. Support is generally seen as helpful, but some users report inconsistent experiences and challenges with technical troubleshooting.

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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $19.99.
  • Free Trial Available
  • Starts at $27.00.
Pricing Plans
Monthly Plans Annual Plans

Essentials $19.99 $29.99 per user / month

Standard $24.99 $34.99 per user / month

Premium $34.99 $44.99 per user / month

Ultimate $49.99 $59.99 per user / month

Basic $27.00 $27.00 per user / month

Standard $32.00 $32.00 per user / month

 
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View Detailed Pricing

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Vendor information

Company Details Located in: Belmont , California Founded in: 2003 Located in: Boston, Massachusetts
Contact Details

+1 877-989-5460

https://www.ringcentral.com/

1-866-890-8931

https://www.goto.com/connect

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