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VoIP Providers

3.2 2,282 user ratings

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VoIP Providers

4.6 335 user ratings

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Overview

Description RingCentral Office is a robust communication and collaboration platform that enables seamless communication between in house employees and clients over messages, videos and calls. The platform simplifies users’ workflow by providing them with an easy way to forward team-specific messages, share files and manage tasks on the go. It helps to reduce email clutter by creating dedicated threads and folders for individual teams, projects and topics. Users can even streamline their work by inviting their partners and customers to join in conversations as per need. RingCentral Office also enables employees to make flawless HD quality video and audio calls to individual colleagues, partners or customers. The platform abides by enterprise-grade security without any compromise, to facilitate the proper safety of audio and video calls. RingCentral Office offers 99.999% uptime SLA so that users get to receive maximum calls. Moreover, it even allows real-time integration with appropriate external tools, assuring better decision making. Read more Dialpad Talk is a flexible and scalable business phone system. However, the available features make it go beyond merely a phone system. For clients can use this particular to connect to groups, send multiple messages at once and have seamless video conferences. The platform has been designed in a manner to provide client organisations with the required flexibility for communications, offering a whole range of channels to choose from. Phone number porting is another of the features that make Dialpad Talk a convenient option for most businesses. In-built support allows porting phone numbers with absolute ease and zero hassles. Further, Dialpad Talk gets completely integrated CCaaS support for businesses having their contact centres and support teams. Simply put, it allows contact centres to make and manage calls from the same platform simultaneously while handling customer-centric calls and queries. Forwarding calls to a maximum of five contacts at a time is again a noteworthy feature found within. Read more
Pricing Options
  • Free Trial Available
  • Starts at $19.99.
  • Free Trial Available
  • Starts at $15.00. Offers Custom plan.

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • NA

Reviews & Ratings

User Rating
3.2/5 2,282 user ratings
4.6/5 335 user ratings
Rating Distribution
  • Excellent

    29.9%
  • Very Good

    24.7%
  • Average

    10.3%
  • Poor

    4.7%
  • Terrible

    30.4%
  • Excellent

    75.2%
  • Very Good

    18.2%
  • Average

    4.2%
  • Poor

    0.6%
  • Terrible

    1.8%
User Sentiments

    Mobile App Functionality, Call Recording Feature, Extensive Integrations, Comprehensive Feature Set

    Inconsistent Call Quality, Poor Customer Support, Technical Issues and Bugs, Unhelpful Tech Support

    Reliable Call Quality, Comprehensive Feature Set, Seamless Desktop Experience, Effective Call Recording

    Mobile App Instability, Confusing Mobile Interface, Inconsistent Call Connectivity, Limited SMS/Messaging Functionality

Review Summary

RingCentral users generally express satisfaction with its user-friendly interface, extensive features, and reliable call quality. They appreciate the flexibility and scalability of the platform, which allows them to customize it according to their business needs. Additionally, the integration with other business tools and applications is highly valued. However, some users have reported occasional technical glitches and integration issues, emphasizing the need for improved stability and seamless connectivity. Overall, RingCentral users find it a solid and dependable communication and collaboration solution.

Dialpad Talk users commend its user-friendly interface, ease of use, and smooth integration with other business tools. It streamlines communication, enhances team collaboration, and offers reliable call quality. Additionally, its mobile app is praised for its convenience and functionality, enabling users to stay connected on the go. However, some users have reported occasional technical glitches and suggest improvements in customer support responsiveness. Overall, Dialpad Talk is a highly rated business phone system, receiving an average rating of 4.5 out of 5, and is well-received for its user-centric design, effective features, and seamless integration capabilities.

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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $19.99.
  • Free Trial Available
  • Starts at $15.00. Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Essentials $19.99 $29.99 per user / month

Standard $24.99 $34.99 per user / month

Premium $34.99 $44.99 per user / month

Ultimate $49.99 $59.99 per user / month

Standard $15.00 $15.00 per user / month

Pro $25.00 $25.00 per user / month

Enterprise Custom

 
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Screenshots & Videos

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Vendor information

Company Details Located in: Belmont , California Founded in: 2003 Located in: San Francisco, California
Contact Details

+1 877-989-5460

https://www.ringcentral.com/

Not available

https://www.dialpad.com/products/business-phone-system/

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