BirdEye |
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | ReviewTrackers is a reputation and customer feedback software for consumer-oriented businesses. It is used to measure and transform the customer experience to delight customers and drive maximum revenue. Track and monitor reviews on Google, social media sites like Facebook, and review sites like TripAdvisor or Yelp. The aggregation of reviews into one dashboard helps businesses in taking proper measures to respond or act on customer feedback. All review data can be centralized in a single app. Businesses can respond to customers faster and even request reviews through hassle-free email and SMS campaigns. Machine learning technology is harnessed to find insights from the reviews. ReviewTrackers provides automation and API access and delivers instant review alerts. They have a responsive customer support team available 24x7. All of this helps businesses leverage the power of customer reviews to improve their local SEO rankings as well. The software can be used on iOS and Android devices as well. Read more | StackTome is a powerful reputation management software that simplifies the process of gathering positive customer reviews across multiple platforms. With its seamless integration, users can easily import review and order data from their e-commerce and review platforms in just a few clicks. The software allows businesses to segment their audience based on purchase behavior, enabling targeted and personalized review invitation campaigns. By setting up branded email campaigns with automated follow-ups, users can reach customers at the perfect moment to encourage positive feedback. Beyond gathering reviews, StackTome offers advanced tools to track and compare performance metrics like conversion rates, average order values, and customer lifetime value. With a centralized dashboard, users can send campaigns, track performance, and get notified as soon as a review is received. Customer feedback is handled efficiently with options to respond via Zendesk or email and follow up with tailored email sequences. StackTome ensures its reputation stays strong, all while saving time and improving customer satisfaction. Read more |
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| SW Score & Breakdown |
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| SaaSworthy Awards | # 3 Most Worthy # 5 Fastest Growing |
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| Total Features |
7 Features
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5 Features
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| Common Features for All |
Campaign Management
Customer Review Platform
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
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Campaign Management
Customer Review Platform
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
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| User Sentiments |
User-friendly interface, Centralized platform for reviews, Excellent customer support, Comprehensive reporting Limited review source integrations, Slow review syncing, Lack of in-platform review responses, Limited customization options |
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| Review Summary |
Overall, users praise ReviewTrackers for being user-friendly and efficient. They appreciate its ability to monitor reviews across multiple platforms and provide detailed analytics. The review management features are also well-received, allowing businesses to respond to and analyze reviews effectively. However, some users have reported occasional bugs and glitches, and a few have expressed concerns about the pricing structure. |
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| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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Lite Custom Starter Custom Essentials Custom Platinum Custom |
Free Free Basic $97.00 $97.00 per month Standard $197.00 $197.00 per month Enterprise Custom |
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View Detailed Pricing
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View Detailed Pricing
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| Screenshots |
+ 3 More
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| Videos |
+ 1 More
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| Company Details | Located in: Illinois, United States |
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| Contact Details |
(866) 854-7670 |
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