BirdEye |
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | ReviewTrackers is a reputation and customer feedback software for consumer-oriented businesses. It is used to measure and transform the customer experience to delight customers and drive maximum revenue. Track and monitor reviews on Google, social media sites like Facebook, and review sites like TripAdvisor or Yelp. The aggregation of reviews into one dashboard helps businesses in taking proper measures to respond or act on customer feedback. All review data can be centralized in a single app. Businesses can respond to customers faster and even request reviews through hassle-free email and SMS campaigns. Machine learning technology is harnessed to find insights from the reviews. ReviewTrackers provides automation and API access and delivers instant review alerts. They have a responsive customer support team available 24x7. All of this helps businesses leverage the power of customer reviews to improve their local SEO rankings as well. The software can be used on iOS and Android devices as well. Read more | DemandHub software is a platform used to build local business. The software offers tools to collect positive reviews available for them to browse to make a decision through personalized conversations. Collaborate with teams and chat with your website visitors to improve business in minutes. Marketers, Small and Medium companies make use of the software. Read more |
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| SW Score & Breakdown |
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| SaaSworthy Awards | # 3 Most Worthy # 5 Fastest Growing |
Not Available
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| Total Features |
7 Features
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7 Features
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| Common Features for All |
Campaign Management
Customer Review Platform
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
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Campaign Management
Customer Review Platform
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
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| User Sentiments |
User-friendly interface, Centralized platform for reviews, Excellent customer support, Comprehensive reporting Limited review source integrations, Slow review syncing, Lack of in-platform review responses, Limited customization options |
Ease of use, Improved Google Reviews, Automated Review Requests, Effective Communication Limited Customization Options, Occasional Software Glitches, Message Character Limits, Issues with Review Filtering |
| Review Summary |
Overall, users praise ReviewTrackers for being user-friendly and efficient. They appreciate its ability to monitor reviews across multiple platforms and provide detailed analytics. The review management features are also well-received, allowing businesses to respond to and analyze reviews effectively. However, some users have reported occasional bugs and glitches, and a few have expressed concerns about the pricing structure. |
DemandHub is generally well-regarded for its ease of use and ability to streamline communication with customers, particularly through text messaging. Users appreciate the platform's strong customer service, real-time updates, and integration with Google reviews, which has led to significant improvements in online reputation and lead generation. While some users have noted occasional glitches or desired more customizable features, DemandHub is praised for its ability to address customer inquiries quickly and efficiently, fostering a positive customer experience. |
| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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Lite Custom Starter Custom Essentials Custom Platinum Custom |
DemandHub Custom |
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View Detailed Pricing
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View Detailed Pricing
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| Screenshots |
+ 3 More
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Not Available |
| Videos |
+ 1 More
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Not Available |
| Company Details | Located in: Illinois, United States | Located in: Ontario, Canada |
| Contact Details |
(866) 854-7670 |
+1 800 971 4547 |
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