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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description ReviewTrackers is a reputation and customer feedback software for consumer-oriented businesses. It is used to measure and transform the customer experience to delight customers and drive maximum revenue. Track and monitor reviews on Google, social media sites like Facebook, and review sites like TripAdvisor or Yelp. The aggregation of reviews into one dashboard helps businesses in taking proper measures to respond or act on customer feedback. All review data can be centralized in a single app. Businesses can respond to customers faster and even request reviews through hassle-free email and SMS campaigns. Machine learning technology is harnessed to find insights from the reviews. ReviewTrackers provides automation and API access and delivers instant review alerts. They have a responsive customer support team available 24x7. All of this helps businesses leverage the power of customer reviews to improve their local SEO rankings as well. The software can be used on iOS and Android devices as well. Read more Bizooy is a reputation building software that helps users to learn about customer behavioral patterns and experiences to generate new reviews. The application enables businesses to gather essential customer information at the very onset of their visits. The users can use this information to communicate with the customers after the visit via email or text, wherein businesses can request valuable feedback from them regarding their buying or visiting experience. Users won’t require any coding knowledge or a server integration for requesting feedback and generating new reviews. The advanced technology of Bizooy helps to connect to the user’s Google, Facebook, and Yelp profiles, along with other significant online review platforms. The users simply need to login and send requests to customers, while the application does the rest to help their reputation grow. With Bizooy, users can improve their customer communication by sending them text messages or emails. After they provide their feedback telling about their experience regarding how they felt during their visit to the user’s store, the business receives positive reviews. The application is designed to provide proactive solutions to SMEs for detecting and resolving customer issues, thereby enhancing one’s public image. Read more
Pricing Options
  • Free Trial Available
  • Offers Custom plan.
  • Free Trial Not Available
SW Score & Breakdown

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    99%
  • Reviews
    91%
  • Momentum
    66%
  • Popularity
    83%

83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    99%
  • Reviews
    60%
  • Momentum
    63%
  • Popularity
    70%
SaaSworthy Awards # 3 Most Worthy # 5 Fastest Growing
Not Available

Features

Total Features
7 Features
7 Features
Common Features for All
    Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts
    Customer Review Platform Facilitates timely and proper collection of product and/or business reviews
    Response Management Allows timely responding to the feedback given by the product users/hotel guests
    Review Monitoring Enables users to timely track and monitor reviews to facilitate quick response
    Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.
    Social Media Metrics Users can measure and improve social media marketing performance
    Social Media Monitoring Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online
  • + 4 More - Show Less
    • Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts
      Customer Review Platform Facilitates timely and proper collection of product and/or business reviews
      Response Management Allows timely responding to the feedback given by the product users/hotel guests
      Review Monitoring Enables users to timely track and monitor reviews to facilitate quick response
      Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.
      Social Media Metrics Users can measure and improve social media marketing performance
      Social Media Monitoring Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online
  • + 4 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    Modes of Support
    • Business Hours
    • Online
    • Business Hours
    • Online
    API Support
    • Available
    • NA

    Reviews & Ratings

    User Rating
    4.5/5 611 user ratings
    Not Available
    Rating Distribution
    • Excellent

      57.4%
    • Very Good

      36.3%
    • Average

      5.4%
    • Poor

      0.2%
    • Terrible

      0.7%
    Not Available
    User Sentiments

      User-friendly interface, Centralized platform for reviews, Excellent customer support, Comprehensive reporting

      Limited review source integrations, Slow review syncing, Lack of in-platform review responses, Limited customization options

      Not Available
    Review Summary

    Overall, users praise ReviewTrackers for being user-friendly and efficient. They appreciate its ability to monitor reviews across multiple platforms and provide detailed analytics. The review management features are also well-received, allowing businesses to respond to and analyze reviews effectively. However, some users have reported occasional bugs and glitches, and a few have expressed concerns about the pricing structure.

    Not Available
      Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Offers Custom plan.
    • Free Trial Not Available
    Pricing Plans
    Monthly Plans Annual Plans

    Lite Custom

    Starter Custom

    Essentials Custom

    Platinum Custom

     
    View Detailed Pricing
    Not Available

    Screenshots & Videos

    Screenshots ReviewTrackers screenshot
    + 3 More
    Not Available
    Videos Video Thumbnail
    + 1 More
    Video Thumbnail

    Vendor information

    Company Details Located in: Illinois, United States Located in: Hollywood, CA Founded in: 2019
    Contact Details

    (866) 854-7670

    https://www.reviewtrackers.com/

    (+1) 424 244-0464

    https://bizooy.com/

    Social Media Handles

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