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Zoho CRM logo

Zoho CRM

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80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Revamp CRM logo
CRM Software

4.2 28 user ratings

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77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Pivotal CRM logo
CRM Software

3.7 60 user ratings

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Overview

Description Revamp CRM is a CRM tool for companies to track activities, deals, and orders while managing, segmenting and emailing their customers. It is made to be a perfect fit for small and medium businesses who are aiming to sell more to their customers. The platform also includes a dedicated CRM for ecommerce websites such as Shopify, BigCommerce, or WooCommerce store owners. It acts as a full-featured CRM for companies that enables them to create workflows and do more. It comes with mobile and productivity tools that work on phones and tablets. They also have a dedicated extension for Gmail along with a clipping tool for Chrome. Revamp CRM is completely compliant with GDPR policies and enables users to own their data that can be exported anytime. And with the Multi-lingual facility, the CRM speaks multiple languages such as English, Arabic, Spanish, and French. Revamp also connects with more than 80 leading apps. Read more Pivotal CRM by Avolin is a platform used to customize experiences around your specific business processes. The software offers tools to manage customer service and contact management to generate leads with deals. Generate reports with smart analytics in real-time via personalized dashboards to measure the business workflows. It integrates with Microsoft Outlook. Read more
Pricing Options
  • Free Trial Available
  • Starts at $19.00. Offers Free-forever plan.
  • Free Trial Not Available
  • Offers Custom plan.
SW Score & Breakdown

80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    76%
  • Reviews
    72%
  • Momentum
    63%
  • Popularity
    76%

77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    74%
  • Reviews
    75%
  • Momentum
    60%
  • Popularity
    62%

Features

Total Features
7 Features
5 Features
Common Features for All
    Call Logging Call Logging helps to register call details such as call duration, date and time of calls, notes, etc.
    Contact Management Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc.
    Customer Support Ensures after-sales interactions with your customers and solve queries related to your products and services
    Lead Management A systemized and organized way of managing all your leads and their conversation.
    Lead Scoring Lets you manage your prospective leads by scoring them on the basis of their response.
    List Management Enables management of multiple lists and communications with them
    Marketing Automation Develop customer relationships, automate marketing programs and measure your marketing ROI
    Product Catalog Lets your sales representatives, as well as customers, view details and prices of each product.
    Project Management Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks.
  • + 4 More - Show Less
    • Call Logging Call Logging helps to register call details such as call duration, date and time of calls, notes, etc.
      Contact Management Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc.
      Customer Support Ensures after-sales interactions with your customers and solve queries related to your products and services
      Lead Management A systemized and organized way of managing all your leads and their conversation.
      Lead Scoring Lets you manage your prospective leads by scoring them on the basis of their response.
      List Management Enables management of multiple lists and communications with them
      Marketing Automation Develop customer relationships, automate marketing programs and measure your marketing ROI
      Product Catalog Lets your sales representatives, as well as customers, view details and prices of each product.
      Project Management Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks.
  • + 2 More - Show Less
  • Technical Details

    Organization Types Supported
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    Modes of Support
    • Business Hours
    • Online
    • Business Hours
    • Online
    API Support
    • Available
    • NA

    Reviews & Ratings

    User Rating
    4.2/5 28 user ratings
    3.7/5 60 user ratings
    Rating Distribution
    • Excellent

      50%
    • Very Good

      28.6%
    • Average

      17.9%
    • Poor

      0%
    • Terrible

      3.6%
    • Excellent

      23.3%
    • Very Good

      41.7%
    • Average

      16.7%
    • Poor

      15%
    • Terrible

      3.3%
    User Sentiments
      Not Available

      Customization and Flexibility, Salesforce Automation Module, Lead Management, Customer Interaction Management

      Challenging Initial Setup, Steep Learning Curve, Limited Third-Party Integrations, Outdated User Interface

    Review Summary
    Not Available

    Pivotal CRM is a powerful and flexible solution lauded for its customization capabilities, allowing businesses to tailor workflows and data fields to their specific needs. Users appreciate its integration with Microsoft Outlook and its suitability across multiple departments. However, some report a steep learning curve, especially for users with limited technical expertise. Several reviews also mention performance issues, including slow loading times and occasional glitches. While the platform is generally well-regarded, users recommend considering its limitations, particularly regarding advanced analytics and third-party integrations, before making a decision.

      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Starts at $19.00. Offers Free-forever plan.
    • Free Trial Not Available
    • Offers Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Basic Free

    Pro $19.00 $19.00 per user / month

    Enterprise $29.00 $29.00 per user / month

    Pivotal CRM Custom

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Videos Video Thumbnail
    + 1 More
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    + 1 More

    Vendor information

    Company Details Located in: Minneapolis, Minnesota Founded in: 2005 Located in: Austin, Texas Founded in: 2018
    Contact Details

    Not available

    https://www.revampcrm.com/

    Not available

    https://www.avolin.com/products/customer-relationship-management-systems/pivotal/

    Social Media Handles

    Not available

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