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Description | ResponseTap gives each website session a unique number to connect the phone call to a customer’s website journey and campaign history. So you can use this to understand which campaigns and keywords were responsible for driving phone sales. Easily make comparisons on performance with lifetime access to your call data. Integration into the other tools you use is simple, and the data is sent in real-time, meaning you can make quick decisions. Import ready-made dashboards, goals and views into Google Analytics at the click of a button, so there’s no need to set up any new, customized reports to see call data. Read more | Retreaver's inbound call tracking analyzes leads to drive higher conversions. Provide your buyer’s agents with caller context, history, and qualifying information before connecting the call. Tag your calls with contact, ad, campaign, context, location, segment and other important information. Automatically. Post each call and call outcome automatically to your client’s favorite reporting tools in real-time. Match leads to agents most capable of converting the sale based on stats, segments, offers, or any other data attribute. Read more |
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Excellent Customer Service, Easy to Use Interface, Effective Call Tracking, Detailed Reporting Outdated Admin Console UI, Complex Navigation, Limited Static Numbers, Call Recording Storage Limited to 30 days |
Excellent Customer Support, Advanced Call Routing Functionality, Easy to Use Interface, Extensive Integrations Limited Reporting Functionality, Lack of Bulk Editing Options, Occasional UI Navigation Issues, Steep Learning Curve |
Review Summary |
Reviewers widely praise ResponseTap's ease of use, customer support, and ability to improve customer satisfaction and response times. They also appreciate its customization options, reporting capabilities, and integrations with other platforms. Some reviewers mention occasional technical glitches and a need for more training resources, but overall, users are highly satisfied with ResponseTap's performance and value for money. |
Overall, users appreciate Retreaver's ease of use, intuitive interface, and ability to streamline and automate data retrieval processes. They commend its integration capabilities, time-saving features, and its impact on improving data accuracy and efficiency. However, some users have expressed concerns regarding occasional bugs, the need for improved customer support responsiveness, and limitations in handling complex data structures. |
Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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ResponseTap Custom |
Retreaver Custom |
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Screenshots | Not Available |
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Company Details | Located in: New York, New York | Located in: Toronto, Canada Founded in: 2012 |
Contact Details |
0800 086 1194 |
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