Respondent vs SugarCRM Survey Rocket Comparison

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Respondent

Survey/ User Feedback Software

3.8 384 user ratings

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80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SugarCRM Survey Rocket

Survey/ User Feedback Software

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Overview

Description	Respondents assist in connecting with the world's best respondents. It aids in developing a thorough grasp of one's target market. Business professionals and the public at large with verifiable job information can be recruited for research interviews using Respondent. Individuals may also find insights based on the demands of the target audience by fine-tuning a product using input from both existing and potential consumers. In addition, exploratory research may be done by quickly analysing the viability of one’s ideas and coming up with fresh initiative recommendations. A comparative study of the ideas created through conversing with users of competing products can also be done, with an emphasis on what makes one stand out. Genuine participants from certified firms may be utilised in business research, and the software's best participants can be used for a wide range of consumer research themes. Finally, using live chats, one may create client personas. All of this can be accomplished with the aid of a few easy steps. Read more	Survey Rocket - a SugarCRM Survey Module is an ultimate solution to make your business more customer-centric. Now, ask all the questions that you have been meaning to and view the answers graphically for quick decision making. All the advanced survey automation features, net promoter score, survey templates, and more in a single tool. Send smart surveys to your customers, employees, vendors, and more to understand each and every relationship at a deeper level. Features like net promoter score, data piping, survey automation, skip logic, and more make Survey Rocket the best options available in the market for Sugar and Suite CRM users. You can create multiple types of surveys using our default templates, including email templates. These emails can also be used as survey invitations to Accounts, Contacts, Leads, and Users. From survey designing to analyzing the results, our Survey Rocket has all the features; small and big, to conduct a successful survey campaign among your target audience. Read more
Pricing Options	Free Trial Not Available	Free Trial Available Starts at $158.25.
SW Score & Breakdown	85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 86% Reviews 77% Momentum 64% Popularity 78%	80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 89% Reviews 60% Momentum 62% Popularity 67%
SaaSworthy Awards	# 12 Fastest Growing # 17 Most Popular	Not Available

Features

Total Features	10 Features	11 Features
Common Features for All	360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions. Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time Email Distribution This feature lets you send a custom email invitation for the survey to the respondents Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts Phone Survey It enables you to run your survey over telephones Question Branching Allows respondents to screen questions and give answer to the relevant questions only Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys Skip Logic It hides the irrelevant pages or questions based on previous responses. Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time. + 7 More - Show Less	360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions. Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time Email Distribution This feature lets you send a custom email invitation for the survey to the respondents Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts Phone Survey It enables you to run your survey over telephones Question Branching Allows respondents to screen questions and give answer to the relevant questions only Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys Skip Logic It hides the irrelevant pages or questions based on previous responses. Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time. + 8 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud	SaaS/Web/Cloud
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online

Reviews & Ratings

User Rating	3.8/5 384 user ratings	Not Available
Rating Distribution	Excellent 60.7% Very Good 8.3% Average 3.1% Poor 1.8% Terrible 26%	Not Available
Review Summary	Respondent.io is a platform that connects businesses with research participants for market research and surveys. Many users report positive experiences, praising its ease of use, diverse project selection, and timely payments. However, a significant number of users complain about issues with payment, delayed or missing payments, unresponsive customer support, and difficulties qualifying for suitable projects. Some users accuse the platform of being a scam, while others have encountered discriminatory practices. Overall, Respondent.io has potential but faces serious concerns regarding payment reliability and customer service.	Not Available
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Pricing

Pricing Options	Free Trial Not Available	Free Trial Available Starts at $158.25.
Pricing Plans Monthly Plans Annual Plans	Respondent Others	Basic $158.25 $189.00 per month Professional $183.25 $219.00 per month Ultimate $208.25 $249.00 per month
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Alternatives

	UserTesting 4.3 1,740 ratings Respondent Vs UserTesting UserFeedback Couchsurvey Respondent Vs Couchsurvey easyfeedback 4.6 48 ratings Respondent Vs easyfeedback Inquisium 4 8 ratings Respondent Vs Inquisium	SurveyRock 4.5 80 ratings SugarCRM Survey Rocket Vs SurveyRock SmartSurvey 4.6 202 ratings SugarCRM Survey Rocket Vs SmartSurvey SurveyNuts 4.3 30 ratings SugarCRM Survey Rocket Vs SurveyNuts SurveyMethods 4.8 72 ratings SugarCRM Survey Rocket Vs SurveyMethods QuestionPro 4.6 1,146 ratings SugarCRM Survey Rocket Vs QuestionPro
	View All Respondent Alternatives	View All SugarCRM Survey Rocket Alternatives