Request Tracker vs LogRapid Comparison

81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Request Tracker

Bug Tracking Software

4 10 user ratings

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79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

LogRapid

Bug Tracking Software

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Overview

Description

Request Tracker receives and manages all email sent to your key email addresses: support, sales, helpdesk, security. Staff can manage ticket replies via email or by using RT’s full web interface. RT 5 brings a new modern, responsive layout with all of the power and familiar features of RT. For developers familiar with Bootstrap, it means it will now be much easier to customize RT's UI or even create your own new themes using the Bootstrap toolkit as a base. Read more

LogRapid revolutionizes error logging with a developer-focused platform designed for efficiency and simplicity. It streamlines error management by providing instant tracking and seamless integration, allowing developers to handle issues effortlessly. Generating an API key through the LogRapid dashboard and making a POST request from server-side code enables quick error logging. Each log entry supports severity levels, detailed messages, and contextual data for thorough troubleshooting. Real-time, multi-channel notifications keep teams informed, ensuring issues are addressed promptly. Beyond tracking, LogRapid offers advanced analytics with actionable insights to optimize application performance. It also includes webhook monitoring to ensure compatibility with existing tools and workflows. By eliminating the need to sift through system logs or rely on user-reported errors, LogRapid empowers developers to maintain smooth, reliable applications. Tailored for modern development practices, it’s the ultimate solution for effective, hassle-free error management and performance improvement. Read more

Pricing Options

Free Trial Not Available
Offers Custom plan.

Free Trial Not Available
Starts at $11.0.

SW Score & Breakdown

81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

80%
Reviews

71%
Momentum

61%
Popularity

70%

79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

91%
Reviews

60%
Momentum

62%
Popularity

62%

Features

Total Features	5 Features	8 Features
Common Features for All	Bug Assignment An essential activity aims to assign bugs to appropriate developers based on expertise and recency. Dashboard (Bug Tracking) Monitors bug activity and latest updates of an assignment for a team or project Filtering To match the instances against a set of search criteria. Issue Tracking Helps to manage and maintain issue logs and its activity Reports Comes with reporting capabilities and features custom pre-built reports Storage and Retrieval Helps to store, retrieve (search) and organize bug information Task Management Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting. Ticket Management Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved Workflow Management Helps in managing and ensuring smooth flow of the tasks assigned to a team or organization + 2 More - Show Less	Bug Assignment An essential activity aims to assign bugs to appropriate developers based on expertise and recency. Dashboard (Bug Tracking) Monitors bug activity and latest updates of an assignment for a team or project Filtering To match the instances against a set of search criteria. Issue Tracking Helps to manage and maintain issue logs and its activity Reports Comes with reporting capabilities and features custom pre-built reports Storage and Retrieval Helps to store, retrieve (search) and organize bug information Task Management Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting. Ticket Management Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved Workflow Management Helps in managing and ensuring smooth flow of the tasks assigned to a team or organization + 5 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud	SaaS/Web/Cloud
Modes of Support	Online	Online

Reviews & Ratings

User Rating	4/5 10 user ratings	Not Available
Rating Distribution	Excellent 50% Very Good 10% Average 30% Poor 10% Terrible 0%	Not Available
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AI-Generated from the text of User Reviews

Pricing

Pricing Options	Free Trial Not Available Offers Custom plan.	Free Trial Not Available Starts at $11.0.
Pricing Plans Monthly Plans Annual Plans	Request Tracker Custom	Lograpid $11.00 $11.00 per month
	View Detailed Pricing	View Detailed Pricing

Alternatives

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	View All Request Tracker Alternatives	View All LogRapid Alternatives