Request Tracker vs Bugout.dev Comparison

81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Request Tracker

Bug Tracking Software

4 10 user ratings

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77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Bugout.dev

Bug Tracking Software

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Overview

Description

Request Tracker receives and manages all email sent to your key email addresses: support, sales, helpdesk, security. Staff can manage ticket replies via email or by using RT’s full web interface. RT 5 brings a new modern, responsive layout with all of the power and familiar features of RT. For developers familiar with Bootstrap, it means it will now be much easier to customize RT's UI or even create your own new themes using the Bootstrap toolkit as a base. Read more

Bugout.dev software is a platform used to measure metrics with crash reports for better users' experience. The software offers tools to learn about issues and usage patterns. The user consent flows used to link users to the knowledge base to help error messages to automate workflows. Developers, Small and Medium companies make use of the software. Read more

Pricing Options

Free Trial Not Available
Offers Custom plan.

Free Trial Not Available
Starts at $5.00. Offers Free-forever plan.

SW Score & Breakdown

81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

80%
Reviews

71%
Momentum

61%
Popularity

70%

77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

77%
Reviews

60%
Momentum

65%
Popularity

75%

Features

Total Features	5 Features	4 Features
Common Features for All	Bug Assignment An essential activity aims to assign bugs to appropriate developers based on expertise and recency. Dashboard (Bug Tracking) Monitors bug activity and latest updates of an assignment for a team or project Reports Comes with reporting capabilities and features custom pre-built reports Task Management Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting. Ticket Management Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved + 2 More - Show Less	Bug Assignment An essential activity aims to assign bugs to appropriate developers based on expertise and recency. Dashboard (Bug Tracking) Monitors bug activity and latest updates of an assignment for a team or project Reports Comes with reporting capabilities and features custom pre-built reports Task Management Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting. Ticket Management Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved + 1 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud	SaaS/Web/Cloud
Modes of Support	Online	Online
API Support	NA	Available

Reviews & Ratings

User Rating	4/5 10 user ratings	Not Available
Rating Distribution	Excellent 50% Very Good 10% Average 30% Poor 10% Terrible 0%	Not Available
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Pricing

Pricing Options	Free Trial Not Available Offers Custom plan.	Free Trial Not Available Starts at $5.00. Offers Free-forever plan.
Pricing Plans Monthly Plans Annual Plans	Request Tracker Custom	Dev Free Nightly $5.00 $5.00 per 10,000 reports Stable $100.00 $100.00 per month
	View Detailed Pricing	View Detailed Pricing

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