Refiner vs Revinate Reputation Comparison

83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Refiner

Survey/ User Feedback Software

4.8 8 user ratings

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74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Revinate Reputation

Survey/ User Feedback Software

4 6 user ratings

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Overview

Description

Refiner is a customer feedback software for SaaS companies. The software features beautiful survey widgets that have a native feel to them. SaaS companies can launch snappy survey widgets, which are pixel perfect and come with an on-brand user experience right inside their web-or mobile application. Refiner also provides email surveys and shareable survey links to complete their offer. Refiner helps its clients track customer satisfaction metrics (NPS, CSAT, or CES) and gain unique insights through user- and product-research surveys. Refiner guarantees an unbeatable survey response rate and accurate data thanks to fine-grained targeting options based on user traits and behavior. They can also launch a survey during a user’s first-run experience. The software allows its clients to sync all the responses related to the survey with their database. Refiner sends them notifications through Slack or by email. The in-built integration system turns all the survey responses into real-time actions so that they can be beneficial for its clients. Read more

Revinate Reputation is a software that helps user capture, measure, and optimize the guest experience by bringing together all online reviews and social media mentions into a single, integrated view. Quickly and easily respond to both negative and positive hotel reviews from within the platform. Link your hotels' social media accounts in one place to monitor engagement, post updates, track insights, and more. Deliver better guest experiences and boost rankings with Guest Satisfaction Surveys. Make it easy for guests to provide feedback with mobile-optimized emails and surveys. Read more

Pricing Options

Free Trial Available
Starts at $79.00. Offers Custom plan.

Free Trial Not Available
Offers Custom plan.

SW Score & Breakdown

83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

85%
Reviews

72%
Momentum

64%
Popularity

71%

74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

72%
Reviews

70%
Momentum

60%
Popularity

62%

Features

Total Features	10 Features	4 Features
Common Features for All	Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time Email Distribution This feature lets you send a custom email invitation for the survey to the respondents Embeddable Survey It enables you to directly include your surveys on your own website Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts Phone Survey It enables you to run your survey over telephones Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys Site Intercept Survey Captures value from your website visitors with targeted, engaging messages Skip Logic It hides the irrelevant pages or questions based on previous responses. + 7 More - Show Less	Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time Email Distribution This feature lets you send a custom email invitation for the survey to the respondents Embeddable Survey It enables you to directly include your surveys on your own website Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts Phone Survey It enables you to run your survey over telephones Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys Site Intercept Survey Captures value from your website visitors with targeted, engaging messages Skip Logic It hides the irrelevant pages or questions based on previous responses. + 1 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available

Reviews & Ratings

User Rating	4.8/5 8 user ratings	4/5 6 user ratings
Rating Distribution	Excellent 75% Very Good 25% Average 0% Poor 0% Terrible 0%	Excellent 33.3% Very Good 33.3% Average 33.3% Poor 0% Terrible 0%
	Read All User Reviews	Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options	Free Trial Available Starts at $79.00. Offers Custom plan.	Free Trial Not Available Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	Essentials $79.00 $99.00 per month Growth $199.00 $239.00 per month Enterprise Custom	REPUTATION Custom SURVEYS Custom CUSTOM Custom
	View Detailed Pricing	View Detailed Pricing

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	View All Refiner Alternatives	View All Revinate Reputation Alternatives