Refiner vs QuestionScout Comparison

83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Refiner

Survey/ User Feedback Software

4.8 8 user ratings

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82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

QuestionScout

Survey/ User Feedback Software

4.8 48 user ratings

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Overview

Description

Refiner is a customer feedback software for SaaS companies. The software features beautiful survey widgets that have a native feel to them. SaaS companies can launch snappy survey widgets, which are pixel perfect and come with an on-brand user experience right inside their web-or mobile application. Refiner also provides email surveys and shareable survey links to complete their offer. Refiner helps its clients track customer satisfaction metrics (NPS, CSAT, or CES) and gain unique insights through user- and product-research surveys. Refiner guarantees an unbeatable survey response rate and accurate data thanks to fine-grained targeting options based on user traits and behavior. They can also launch a survey during a user’s first-run experience. The software allows its clients to sync all the responses related to the survey with their database. Refiner sends them notifications through Slack or by email. The in-built integration system turns all the survey responses into real-time actions so that they can be beneficial for its clients. Read more

QuestionScout is a comprehensive tool that allows businesses to create online forms and surveys within a short time. It allows businesses or individuals to easily collect the data by providing a complete toolkit. Users can build online surveys or forms, personalize the design, configure the integrations, and make it live immediately without writing any code. The main features of the tool include conditional logic, personal surveys, and a varied list of fields for the survey. Businesses can choose from either an interactive conversational format or a traditional format of the survey. The tool analyzes the data collected and displays parameters such as live analytics, response summary, user notifications, and much more. Organizations that have different teams can easily collaborate inside and outside the teams, manage the users, and assign user roles such as administrator, moderator or user to the employees. Users can also assign dedicated permissions to different users. The surveys or forms can also be easily integrated with third-party applications. Read more

Pricing Options

Free Trial Available
Starts at $79.00. Offers Custom plan.

Free Trial Available
Starts at $5.00. Offers Custom plan.

SW Score & Breakdown

83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

85%
Reviews

72%
Momentum

64%
Popularity

71%

82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

85%
Reviews

82%
Momentum

61%
Popularity

70%

Features

Total Features	10 Features	9 Features
Common Features for All	360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions. Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time Email Distribution This feature lets you send a custom email invitation for the survey to the respondents Embeddable Survey It enables you to directly include your surveys on your own website Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts Phone Survey It enables you to run your survey over telephones Question Branching Allows respondents to screen questions and give answer to the relevant questions only Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys Site Intercept Survey Captures value from your website visitors with targeted, engaging messages Skip Logic It hides the irrelevant pages or questions based on previous responses. Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive + 7 More - Show Less	360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions. Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time Email Distribution This feature lets you send a custom email invitation for the survey to the respondents Embeddable Survey It enables you to directly include your surveys on your own website Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts Phone Survey It enables you to run your survey over telephones Question Branching Allows respondents to screen questions and give answer to the relevant questions only Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys Site Intercept Survey Captures value from your website visitors with targeted, engaging messages Skip Logic It hides the irrelevant pages or questions based on previous responses. Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive + 6 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud	SaaS/Web/Cloud
Modes of Support	Business Hours Online	Business Hours Online
API Support	Available	NA

Reviews & Ratings

User Rating	4.8/5 8 user ratings	4.8/5 48 user ratings
Rating Distribution	Excellent 75% Very Good 25% Average 0% Poor 0% Terrible 0%	Excellent 89.6% Very Good 6.3% Average 0% Poor 2.1% Terrible 2.1%
Review Summary	Not Available	QuestionScout is generally praised for its user-friendly interface, ease of use, and helpful customer support. Users appreciate the ability to easily create and share surveys, collect feedback, and analyze results. Many reviewers highlight the platform's flexibility and customization options, allowing them to tailor surveys to their specific needs. However, some users have mentioned occasional technical glitches and limited reporting features. Overall, QuestionScout is considered a reliable and valuable tool for gathering customer feedback and insights.
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Pricing

Pricing Options	Free Trial Available Starts at $79.00. Offers Custom plan.	Free Trial Available Starts at $5.00. Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	Essentials $79.00 $99.00 per month Growth $199.00 $239.00 per month Enterprise Custom	Personal $5.00 $5.00 per month Starter $10.00 $10.00 per user / month Pro $20.00 $20.00 per user / month Enterprise Custom
	View Detailed Pricing	View Detailed Pricing

Alternatives

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	View All Refiner Alternatives	View All QuestionScout Alternatives