Refiner vs Fidloop Comparison

83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Refiner

Survey/ User Feedback Software

4.8 8 user ratings

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71% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Fidloop

Survey/ User Feedback Software

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Overview

Description

Refiner is a customer feedback software for SaaS companies. The software features beautiful survey widgets that have a native feel to them. SaaS companies can launch snappy survey widgets, which are pixel perfect and come with an on-brand user experience right inside their web-or mobile application. Refiner also provides email surveys and shareable survey links to complete their offer. Refiner helps its clients track customer satisfaction metrics (NPS, CSAT, or CES) and gain unique insights through user- and product-research surveys. Refiner guarantees an unbeatable survey response rate and accurate data thanks to fine-grained targeting options based on user traits and behavior. They can also launch a survey during a user’s first-run experience. The software allows its clients to sync all the responses related to the survey with their database. Refiner sends them notifications through Slack or by email. The in-built integration system turns all the survey responses into real-time actions so that they can be beneficial for its clients. Read more

Fidloop is the ultimate tool for turning user feedback into actionable product optimizations, enabling them to build exactly what their users need. This powerful survey and user feedback software allows them to create unlimited, fully customizable feedback boards where users can share their thoughts and vote on desired features. With AI spam detection and customizable spam rules, they can keep their feedback boards clean and focused. Plus, the rate-limiting feature ensures that spamming is a thing of the past. Fidloop seamlessly integrates with its brand, offering customizable feedback boards and product roadmaps to keep its users updated and engaged. Manage multiple projects effortlessly and invite as many users as needed to participate in their feedback boards. By leveraging Fidloop, they empower their development team with precise, user-driven insights, ensuring their product evolves in alignment with user demands. Whether they're a startup or a well-established enterprise, Fidloop simplifies the feedback process, making it both efficient and highly effective. Read more

Pricing Options

Free Trial Available
Starts at $79.00. Offers Custom plan.

Free Trial Not Available
Starts at $14.99.

SW Score & Breakdown

83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

85%
Reviews

72%
Momentum

64%
Popularity

71%

71% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

67%
Reviews

60%
Momentum

62%
Popularity

61%

Features

Total Features	10 Features	2 Features
Common Features for All	360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions. Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time Email Distribution This feature lets you send a custom email invitation for the survey to the respondents Embeddable Survey It enables you to directly include your surveys on your own website Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts Phone Survey It enables you to run your survey over telephones Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys Site Intercept Survey Captures value from your website visitors with targeted, engaging messages Skip Logic It hides the irrelevant pages or questions based on previous responses. + 7 More - Show Less	360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions. Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time Email Distribution This feature lets you send a custom email invitation for the survey to the respondents Embeddable Survey It enables you to directly include your surveys on your own website Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts Phone Survey It enables you to run your survey over telephones Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys Site Intercept Survey Captures value from your website visitors with targeted, engaging messages Skip Logic It hides the irrelevant pages or questions based on previous responses.

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud	SaaS/Web/Cloud
Modes of Support	Business Hours Online	Business Hours Online
API Support	Available	NA

Reviews & Ratings

User Rating	4.8/5 8 user ratings	Not Available
Rating Distribution	Excellent 75% Very Good 25% Average 0% Poor 0% Terrible 0%	Not Available
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AI-Generated from the text of User Reviews

Pricing

Pricing Options	Free Trial Available Starts at $79.00. Offers Custom plan.	Free Trial Not Available Starts at $14.99.
Pricing Plans Monthly Plans Annual Plans	Essentials $79.00 $99.00 per month Growth $199.00 $239.00 per month Enterprise Custom	Basic $14.99 $14.99 per month
	View Detailed Pricing	View Detailed Pricing

Alternatives

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