Refiner vs Feedback Rocket Comparison

83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Refiner

Survey/ User Feedback Software

4.8 8 user ratings

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71% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Feedback Rocket

Survey/ User Feedback Software

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Overview

Description

Refiner is a customer feedback software for SaaS companies. The software features beautiful survey widgets that have a native feel to them. SaaS companies can launch snappy survey widgets, which are pixel perfect and come with an on-brand user experience right inside their web-or mobile application. Refiner also provides email surveys and shareable survey links to complete their offer. Refiner helps its clients track customer satisfaction metrics (NPS, CSAT, or CES) and gain unique insights through user- and product-research surveys. Refiner guarantees an unbeatable survey response rate and accurate data thanks to fine-grained targeting options based on user traits and behavior. They can also launch a survey during a user’s first-run experience. The software allows its clients to sync all the responses related to the survey with their database. Refiner sends them notifications through Slack or by email. The in-built integration system turns all the survey responses into real-time actions so that they can be beneficial for its clients. Read more

"Feedback Rocket" is a powerful tool designed to help businesses streamline their feedback collection process. It offers a flexible development environment while ensuring top-notch security during production. With an allowed list of origin domains, users can prevent any unauthorized access and misuse of the API key, giving them peace of mind knowing the data is always safe. The feedback collection process is critical for businesses looking to improve their products and services continuously. However, security concerns can often hinder progress, causing delays and even loss of data. "Feedback Rocket" eliminates these worries by providing a robust security framework that ensures the protection of the API key at all times. In addition, "Feedback Rocket" is also flexible during the development phase, allowing for easy integration with the existing systems. This feature ensures that your team can work seamlessly and efficiently while collecting valuable feedback from the customers. Overall, "Feedback Rocket" offers a complete feedback collection solution that is both secure and flexible, making it an ideal tool for businesses looking to enhance their customer experience and product offerings. Read more

Pricing Options

Free Trial Available
Starts at $79.00. Offers Custom plan.

Free Trial Not Available
Starts at $9.00.

SW Score & Breakdown

83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

85%
Reviews

72%
Momentum

64%
Popularity

71%

71% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

68%
Reviews

60%
Momentum

61%
Popularity

61%

Features

Total Features	10 Features	3 Features
Common Features for All	360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions. Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time Email Distribution This feature lets you send a custom email invitation for the survey to the respondents Embeddable Survey It enables you to directly include your surveys on your own website Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts Phone Survey It enables you to run your survey over telephones Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys Site Intercept Survey Captures value from your website visitors with targeted, engaging messages Skip Logic It hides the irrelevant pages or questions based on previous responses. + 7 More - Show Less	360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions. Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time Email Distribution This feature lets you send a custom email invitation for the survey to the respondents Embeddable Survey It enables you to directly include your surveys on your own website Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts Phone Survey It enables you to run your survey over telephones Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys Site Intercept Survey Captures value from your website visitors with targeted, engaging messages Skip Logic It hides the irrelevant pages or questions based on previous responses.

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud	SaaS/Web/Cloud
Modes of Support	Business Hours Online	Business Hours Online
API Support	Available	Available

Reviews & Ratings

User Rating	4.8/5 8 user ratings	Not Available
Rating Distribution	Excellent 75% Very Good 25% Average 0% Poor 0% Terrible 0%	Not Available
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AI-Generated from the text of User Reviews

Pricing

Pricing Options	Free Trial Available Starts at $79.00. Offers Custom plan.	Free Trial Not Available Starts at $9.00.
Pricing Plans Monthly Plans Annual Plans	Essentials $79.00 $99.00 per month Growth $199.00 $239.00 per month Enterprise Custom	Single Site $9.00 $9.00 per month Multi Site $19.00 $19.00 per year
	View Detailed Pricing	View Detailed Pricing

Alternatives

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	View All Refiner Alternatives	View All Feedback Rocket Alternatives