Recollective vs Customer Thermometer Comparison

77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Recollective

Survey/ User Feedback Software

4.7 66 user ratings

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86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Customer Thermometer

Survey/ User Feedback Software

4.4 29 user ratings

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Overview

Description

Recollective is an online qualitative research management software for agencies, independent researchers, enterprises and educators as well. The solution is capable of backing up long-term communities and innovative online research projects, enabling users to discover insights that facilitate accurate decision-making. A full suite of modules featuring multiple capabilities like concept testing skills, UX testing facilities, tracking and benchmarking besides purchase journey monitoring, assures great research work. Additionally, users can leverage the software to launch scalable studies in real-time, without compromising on the durations and size of the same. A variety of integrated analytical tools featured by Recollective, lets users excerpt verbatims, filter out responses and identify themes in no-time. Organizations using the software, can create a combination between journals, video IDI, chats and discussion forums along with socialized feedbacks to drive out realistic and relevant research outputs. In-the-moment research facility offered by Recollective, lets users experience via the eyes of their consumers. Read more

Customer Thermometer is an interactive customer satisfaction survey app trusted by 10,000+ teams situated in different parts of the globe. Exclusive email-based survey management tools available within helps with an 80% increase in response rate and a significant reduction in customer-specific churn rate at the same time. Companies like Hindustan Uniliver, Total, Adobe, BBC worldwide, Loreal and NHS use Customer Thermometer to get their business management tasks streamlined across multiple platforms on the go. A 2-minute survey module is made available by the application, which can be used to streamline different survey types like net promoter score surveys, connectwise satisfaction surveys, Salesforce satisfaction surveys, Outlook signature surveys, Zendesk satisfaction surveys, Slack integration surveys, Gmail signature surveys, guest satisfaction surveys, table surveys and more. Further, data stored within the Customer Thermometer application is absolutely secure, protected under GDPR requirements. Thus eliminating out unnecessary security leaks and data thefts. Read more

Pricing Options

Free Trial Not Available
Starts at $530.00.

Free Trial Not Available
Starts at $29.00. Offers Custom plan.

SW Score & Breakdown

77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

74%
Reviews

75%
Momentum

61%
Popularity

68%

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

85%
Reviews

76%
Momentum

68%
Popularity

82%

Features

Total Features	5 Features	9 Features
Common Features for All	360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions. Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time Email Distribution This feature lets you send a custom email invitation for the survey to the respondents Embeddable Survey It enables you to directly include your surveys on your own website Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy Offline Response Collection This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time. + 2 More - Show Less	360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions. Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time Email Distribution This feature lets you send a custom email invitation for the survey to the respondents Embeddable Survey It enables you to directly include your surveys on your own website Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy Offline Response Collection This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time. + 6 More - Show Less

Technical Details

Organization Types Supported	Individuals Freelancers Large Enterprises Medium Business Small Business	Individuals Freelancers Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	Business Hours Online	Business Hours Online
API Support	NA	Available

Reviews & Ratings

User Rating	4.7/5 66 user ratings	4.4/5 29 user ratings
Rating Distribution	Excellent 72.7% Very Good 24.2% Average 3% Poor 0% Terrible 0%	Excellent 72.4% Very Good 6.9% Average 13.8% Poor 0% Terrible 6.9%
	Read All User Reviews	Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options	Free Trial Not Available Starts at $530.00.	Free Trial Not Available Starts at $29.00. Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	Recollective $530.00 $530.00	Runner $29.00 $29.00 per month Jumper $49.00 $49.00 per month Flyer $99.00 $99.00 per month Mach 1 $159.00 $159.00 per month Match 2 $259.00 $259.00 per month Match 3 $400.00 $400.00 per month Match 4 $700.00 $700.00 per month Enterprise Custom
	View Detailed Pricing	View Detailed Pricing

Alternatives

	QuestionPro 4.6 1,146 ratings Recollective Vs QuestionPro SurveyMonkey 4.3 7,696 ratings Recollective Vs SurveyMonkey Key Survey Software Recollective Vs Key Survey Software Surveyed easyfeedback 4.6 48 ratings Recollective Vs easyfeedback	SurveyMonkey 4.3 7,696 ratings Customer Thermometer Vs SurveyMonkey Surveyed Snap Surveys 4.2 155 ratings Customer Thermometer Vs Snap Surveys Couchsurvey Customer Thermometer Vs Couchsurvey QuestionPro 4.6 1,146 ratings Customer Thermometer Vs QuestionPro
	View All Recollective Alternatives	View All Customer Thermometer Alternatives