QuestionScout vs Customer Thermometer Comparison

82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

QuestionScout

Survey/ User Feedback Software

4.8 48 user ratings

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86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Customer Thermometer

Survey/ User Feedback Software

4.4 29 user ratings

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Overview

Description

QuestionScout is a comprehensive tool that allows businesses to create online forms and surveys within a short time. It allows businesses or individuals to easily collect the data by providing a complete toolkit. Users can build online surveys or forms, personalize the design, configure the integrations, and make it live immediately without writing any code. The main features of the tool include conditional logic, personal surveys, and a varied list of fields for the survey. Businesses can choose from either an interactive conversational format or a traditional format of the survey. The tool analyzes the data collected and displays parameters such as live analytics, response summary, user notifications, and much more. Organizations that have different teams can easily collaborate inside and outside the teams, manage the users, and assign user roles such as administrator, moderator or user to the employees. Users can also assign dedicated permissions to different users. The surveys or forms can also be easily integrated with third-party applications. Read more

Customer Thermometer is an interactive customer satisfaction survey app trusted by 10,000+ teams situated in different parts of the globe. Exclusive email-based survey management tools available within helps with an 80% increase in response rate and a significant reduction in customer-specific churn rate at the same time. Companies like Hindustan Uniliver, Total, Adobe, BBC worldwide, Loreal and NHS use Customer Thermometer to get their business management tasks streamlined across multiple platforms on the go. A 2-minute survey module is made available by the application, which can be used to streamline different survey types like net promoter score surveys, connectwise satisfaction surveys, Salesforce satisfaction surveys, Outlook signature surveys, Zendesk satisfaction surveys, Slack integration surveys, Gmail signature surveys, guest satisfaction surveys, table surveys and more. Further, data stored within the Customer Thermometer application is absolutely secure, protected under GDPR requirements. Thus eliminating out unnecessary security leaks and data thefts. Read more

Pricing Options

Free Trial Available
Starts at $5.00. Offers Custom plan.

Free Trial Not Available
Starts at $29.00. Offers Custom plan.

SW Score & Breakdown

82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

85%
Reviews

82%
Momentum

61%
Popularity

70%

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

85%
Reviews

76%
Momentum

68%
Popularity

82%

Features

Total Features	9 Features	9 Features
Common Features for All	360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions. Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time Email Distribution This feature lets you send a custom email invitation for the survey to the respondents Embeddable Survey It enables you to directly include your surveys on your own website Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy Offline Response Collection This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts Question Branching Allows respondents to screen questions and give answer to the relevant questions only Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys Skip Logic It hides the irrelevant pages or questions based on previous responses. Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time. + 6 More - Show Less	360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions. Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time Email Distribution This feature lets you send a custom email invitation for the survey to the respondents Embeddable Survey It enables you to directly include your surveys on your own website Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy Offline Response Collection This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts Question Branching Allows respondents to screen questions and give answer to the relevant questions only Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys Skip Logic It hides the irrelevant pages or questions based on previous responses. Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time. + 6 More - Show Less

Technical Details

Organization Types Supported	Freelancers Large Enterprises Medium Business Small Business	Freelancers Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	Business Hours Online	Business Hours Online
API Support	NA	Available

Reviews & Ratings

User Rating	4.8/5 48 user ratings	4.4/5 29 user ratings
Rating Distribution	Excellent 89.6% Very Good 6.3% Average 0% Poor 2.1% Terrible 2.1%	Excellent 72.4% Very Good 6.9% Average 13.8% Poor 0% Terrible 6.9%
Review Summary	QuestionScout is generally praised for its user-friendly interface, ease of use, and helpful customer support. Users appreciate the ability to easily create and share surveys, collect feedback, and analyze results. Many reviewers highlight the platform's flexibility and customization options, allowing them to tailor surveys to their specific needs. However, some users have mentioned occasional technical glitches and limited reporting features. Overall, QuestionScout is considered a reliable and valuable tool for gathering customer feedback and insights.	Not Available
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AI-Generated from the text of User Reviews

Pricing

Pricing Options	Free Trial Available Starts at $5.00. Offers Custom plan.	Free Trial Not Available Starts at $29.00. Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	Personal $5.00 $5.00 per month Starter $10.00 $10.00 per user / month Pro $20.00 $20.00 per user / month Enterprise Custom	Runner $29.00 $29.00 per month Jumper $49.00 $49.00 per month Flyer $99.00 $99.00 per month Mach 1 $159.00 $159.00 per month Match 2 $259.00 $259.00 per month Match 3 $400.00 $400.00 per month Match 4 $700.00 $700.00 per month Enterprise Custom
	View Detailed Pricing	View Detailed Pricing

Alternatives

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	View All QuestionScout Alternatives	View All Customer Thermometer Alternatives