PurelyTracking vs Zendesk Workforce Management Comparison

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

PurelyTracking

Workforce Management Software

4.7 7 user ratings

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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Zendesk Workforce Management

Workforce Management Software

4.4 2,275 user ratings

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Overview

Description

Introducing PurelyTracking – the most effective and efficient free Time & Attendance Software on the market. Designed to streamline their workforce management process, PurelyTracking combines a powerful set of tools with user-friendly web and mobile applications to help them manage their employees with ease. This game-changing software offers a variety of unique features, including a comprehensive Time Clock, Time Sheet, Leave Management, Benefit Management, and payroll capabilities. With PurelyTracking, they'll have everything they need to track employee hours, manage paid time off, create shift schedules, and oversee payroll with just a few clicks. But PurelyTracking isn't just for the big players in the business world. It's the ideal solution for small and midsize businesses too. This aim is to solve the pain points of managers and employees alike, by providing a sophisticated yet simple-to-use system for managing employee records, PTO, task management, and payroll. But it's not just about efficiency - PurelyTracking also empowers their employees and managers to work better, smarter, and faster. With this integrated Geo tracking Time Clock App, they can easily track employee locations and ensure accurate time tracking, even for remote workers. And with this user-friendly task management system, their team can collaborate effectively and stay on top of their to-do lists. So why choose PurelyTracking over other Time & Attendance solutions? Because when it comes to managing their workforce, precision and efficiency matter. This SaaS product offers unparalleled accuracy and reliability, giving they peace of mind and saving they valuable time and resources. Plus, with this seamless web and mobile applications, they can access and manage their employee data anytime, anywhere. Don't just take this word for it, join the countless businesses already benefiting from PurelyTracking's revolutionary software. Say goodbye to complicated spreadsheets, endless paperwork, and unreliable time tracking methods. Get PurelyTracking today and start managing their workforce like a pro. Read more

Zendesk's AI-powered workforce management makes forecasting, scheduling agents, and tracking performance a breeze. Performance reporting and real-time activity tracking reveal how agents spend their time, enabling to lead a more efficient team. AI-driven forecasting predicts the exact number of agents needed, reducing overtime and scheduling gaps. With auto-scheduling, can personalize each team member’s shift, saving time for both managers and agents. Agents can view every task in advance and gain in-depth insights into their work, fostering clarity and team loyalty. Create precise schedules down to the minute, including training, breaks, and ticket types, ensuring everyone’s on the same page. Monitor agent activities in real-time and receive custom reports post-shift to see how time is spent both inside and outside Zendesk. Metrics highlight both problem areas and significant achievements across teams, ticket types, and individuals, providing comprehensive data to enhance productivity and efficiency. Read more

Pricing Options

Free Trial Available
Starts at $3.0.

Free Trial Available
Offers Custom plan.

SW Score & Breakdown

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

100%
Reviews

73%
Momentum

60%
Popularity

68%

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

91%
Reviews

81%
Momentum

62%
Popularity

65%

Features

Total Features	20 Features	15 Features
Common Features for All	Access Control Defines application access to various users. Includes role-based system that controls options to be displayed to different users based on their role Analytics (Workforce) Helps you track and analyse the performance of the workforce Benchmarking Setting up standards and targets for your team and team members, so that they are performing at their best Billing and Invoicing This feature helps in issuing and handling the invoice and bills. Compliance Management Helps in making an assessment of risks, ensures policy comprehension and that policies/procedures are being followed Employee Dashboard Central interface for employees to view tasks, schedules, and performance metrics. Leave Management Track and approve employee leave requests systematically Location-based Scheduling Helps to assign shifts based on geographic location preferences or requirements. Mobile App Helps your team to stay top on the business everywhere Multi-branch / Location Management Helps to oversee operations across multiple sites or geographical locations. Process Automation Reduce manual tasks through automated systems and workflows Regulations Enforcement Allows to implement and monitor adherence to specific industry or legal standards Reporting (Analytics) Provides insightful reports and important business metrics to track and measure the outcomes and progress. Shift Scheduling Efficiently allocate and manage employee work shifts to optimize productivity and operational effectiveness Staff Notification Alerts the employee via email, text, and push notifications upon any new events or changes. Time & Attendance Management Helps keeping track of the employee hours to enable recording their worktime Workflow Management Helps in managing and ensuring smooth flow of the tasks assigned to a team or organization + 14 More - Show Less	Access Control Defines application access to various users. Includes role-based system that controls options to be displayed to different users based on their role Analytics (Workforce) Helps you track and analyse the performance of the workforce Benchmarking Setting up standards and targets for your team and team members, so that they are performing at their best Billing and Invoicing This feature helps in issuing and handling the invoice and bills. Compliance Management Helps in making an assessment of risks, ensures policy comprehension and that policies/procedures are being followed Employee Dashboard Central interface for employees to view tasks, schedules, and performance metrics. Leave Management Track and approve employee leave requests systematically Location-based Scheduling Helps to assign shifts based on geographic location preferences or requirements. Mobile App Helps your team to stay top on the business everywhere Multi-branch / Location Management Helps to oversee operations across multiple sites or geographical locations. Process Automation Reduce manual tasks through automated systems and workflows Regulations Enforcement Allows to implement and monitor adherence to specific industry or legal standards Reporting (Analytics) Provides insightful reports and important business metrics to track and measure the outcomes and progress. Shift Scheduling Efficiently allocate and manage employee work shifts to optimize productivity and operational effectiveness Staff Notification Alerts the employee via email, text, and push notifications upon any new events or changes. Time & Attendance Management Helps keeping track of the employee hours to enable recording their worktime Workflow Management Helps in managing and ensuring smooth flow of the tasks assigned to a team or organization + 9 More - Show Less
Unique Features	AI Powered Labor Optimization Use artificial intelligence to predict and allocate staffing demands efficiently Geofence Offers location-based controls and security, crucial for mobile or field workforces Performance Scorecards Assists in systematically evaluating and displaying employee performance metrics Workforce Forecasting Automatically predict future workforce needs based on historical data and proactively plan for shortcomings. It illustrates the staffing plan for a specific time period to effectively address both understaffing and overstaffing concerns.	AI Powered Labor Optimization Use artificial intelligence to predict and allocate staffing demands efficiently Geofence Offers location-based controls and security, crucial for mobile or field workforces Performance Scorecards Assists in systematically evaluating and displaying employee performance metrics Workforce Forecasting Automatically predict future workforce needs based on historical data and proactively plan for shortcomings. It illustrates the staffing plan for a specific time period to effectively address both understaffing and overstaffing concerns.

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	Online	Online

Reviews & Ratings

User Rating	4.7/5 7 user ratings	4.4/5 2,275 user ratings
Rating Distribution	Excellent 71.4% Very Good 28.6% Average 0% Poor 0% Terrible 0%	Excellent 54.3% Very Good 36.2% Average 6.5% Poor 1.7% Terrible 1.3%
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Pricing

Pricing Options	Free Trial Available Starts at $3.0.	Free Trial Available Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	Silver Plan (Time Attendance) $3.00 $3.60 per user / month Elite (Project Management) $8.00 $9.60 per user / month Basic (Visitor Management) $24.00 $24.00 per month Premium (Visitor Management) $49.00 $49.00 per month ProFeatures (Visitor Management) $99.00 $99.00 per month Enterprise (Visitor Management) $199.00 $199.00 per month Silver (HRO Services) $4.00 $4.00 per month Gold (HRO Services) $15.00 $15.00 per month Platinum (HRO Services) $25.00 $25.00 per month	Zendesk Workforce Management Custom
	View Detailed Pricing	View Detailed Pricing

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	View All PurelyTracking Alternatives	View All Zendesk Workforce Management Alternatives