Pulse Metrics |
73% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
View Details
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73% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
View Details
|
| Description | Provana Speech Analytics is a call centre platform that provides AI-powered call monitoring that is both less expensive and more effective. It automatically monitors and rates every call, giving you a clear picture of which calls to prioritise and decreasing the need for monitoring activities. With Provana Speech Analytics, managers, supervisors, and agents can acquire performance metrics automatically. Agents get real-time feedback with unique indications and alarms, allowing them to swiftly improve their performance and client experience. A team implements administers, and continuously maintains a cloud-based platform. There is no setup fee, and there is no need for IT infrastructure or an in-house team. The software enables you to quickly and simply assess each conversation to guarantee that all regulatory requirements are followed, reducing the chances of fines. With dashboards and agent scorecards tailored to your company's individual performance measures, you may tailor it to your needs. Additionally, the platform turns calls into machine-readable transcripts for customised categorization based on keywords, thanks to powerful speech recognition technology. Read more | Call Metrics is the most sophisticated call tracking software, brought to you by our parent company Firefly and inconjunction with our SEO Company. Our Attribution and call intelligence solution helps grow your business by optimising and driving revenue from your inbound phone leads. Read more |
| Pricing Options |
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| SW Score & Breakdown |
73% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
73% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| Total Features |
2 Features
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3 Features
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| Common Features for All |
Auto Call Recording
Call Monitoring
Inbound Call Center
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Auto Call Recording
Call Monitoring
Inbound Call Center
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| Organization Types Supported |
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| Platforms Supported |
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| Modes of Support |
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| Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Provana Speech Analytics Custom |
GEO Number Others 0800 Number Others |
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View Detailed Pricing
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View Detailed Pricing
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| Company Details | Located in: Lisle, Illinois | Located in: Auckland, New Zealand |
| Contact Details |
+1 630-442-7912 |
Not available |
| Social Media Handles |
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