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| Description | Prompt.ai is a chatbot that answers frequently asked questions for employees when they have an IT problem. Employees can use messaging platforms such as Slack, Skype, and Microsoft Teams to chat with Prompt.ai, so they can get quick answers without having to ask the IT team. Prompt.ai integrates with IT service and support platforms such as Jira to help agents more easily answer support requests. If Prompt.ai cannot solve the problem itself, it automatically creates a support ticket for the IT team to follow up on. As Prompt.ai is an intelligent chatbot, the more you ask it the more it learns, and the solutions it comes up with improve. Prompt.ai also provides real-time analytics so you can find out which areas employees are struggling with, and which questions commonly come up. This enables you to create a better knowledge base for your company. It also saves the the IT team time answering the same questions over and over again. Read more | Promptly software is a platform used to manage customer support emails. The software tools to connect existing personal or business Gmail account and can update your company's knowledge base to address new customer inquiries. It integrates with Intercom, Zendesk, and more. Marketers, Small companies make use of the software. Read more |
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Essentials $4.00 $4.00 per user / month Advanced Custom |
Promptly Custom |
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Located in: Ithaca, New York |
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