PrimePay vs PayCaptain Comparison

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

PrimePay

Payroll Software

3.9 112 user ratings

Get Free Advice

80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

PayCaptain

Payroll Software

4.9 17 user ratings

Get Free Advice

Overview

Description

PrimePay stands at the forefront of payroll and human capital management (HCM), providing tailor-made solutions that enable businesses to concentrate on their core operations. With a commitment to fostering efficiency and ensuring compliance, PrimePay offers a comprehensive suite of services across the United States. These services include HR, payroll, benefits, and time management technologies, all designed to streamline the management of the employee lifecycle. Whether it's a small startup or a large corporation, PrimePay delivers highly configurable solutions that adapt to the unique needs of any organization, empowering them to achieve their objectives with greater effectiveness. Read more

PayCaptain brings together Payroll, Banking, and Financial Wellness; replacing (or enhancing) a company’s legacy payroll and payment processing systems. PayCaptain improves the ‘getting paid’ experience where employees can take control of their pay and improve their financial wellbeing. With PayCaptain the payroll function is optimised and can be more innovative to deliver greater value to a company and their employees. Read more

Pricing Options

Free Trial Not Available
Offers Custom plan.

Free Trial Not Available
Offers Custom plan.

SW Score & Breakdown

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

96%
Reviews

77%
Momentum

63%
Popularity

80%

80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

82%
Reviews

79%
Momentum

64%
Popularity

71%

Features

Total Features	13 Features	7 Features
Common Features for All	Attendance Tracking Helps to quickly and easily track the attendance Benefits Management Helps in monitoring and managing non-wage compensation given to employees besides their regular salaries or wages. Check Printing Allows previewing and printing standard and customized paychecks Compensation Management Manages employee compensation related data in an organized and automated manner Deductions Management Helps optimizing deductions workflow and assist in calculating various deductions or additions like ESI, PF, integrating leave, performance Direct Deposit Supports direct deposit which is the most popular method for giving paycheques to employees in an electronic form Leave Tracking (Vacation) Assist in keeping track of leave and holidays for easing the payment calculation process Self Service Portal Provides the employees with a website where they can update their accounts, make bill payments, avail necessary information and other self-help functions Tax Filing Allows the filing of payroll tax forms for federal, state, and local taxes. W-2 Preparation Helps electronically preparing the W-2 form that reveals the total gross income of an employee. Wage Garnishment Helps in deducting the amount from an employee's monetary compensation including salary as per a court order to pay off debt + 8 More - Show Less	Attendance Tracking Helps to quickly and easily track the attendance Benefits Management Helps in monitoring and managing non-wage compensation given to employees besides their regular salaries or wages. Check Printing Allows previewing and printing standard and customized paychecks Compensation Management Manages employee compensation related data in an organized and automated manner Deductions Management Helps optimizing deductions workflow and assist in calculating various deductions or additions like ESI, PF, integrating leave, performance Direct Deposit Supports direct deposit which is the most popular method for giving paycheques to employees in an electronic form Leave Tracking (Vacation) Assist in keeping track of leave and holidays for easing the payment calculation process Self Service Portal Provides the employees with a website where they can update their accounts, make bill payments, avail necessary information and other self-help functions Tax Filing Allows the filing of payroll tax forms for federal, state, and local taxes. W-2 Preparation Helps electronically preparing the W-2 form that reveals the total gross income of an employee. Wage Garnishment Helps in deducting the amount from an employee's monetary compensation including salary as per a court order to pay off debt + 3 More - Show Less
Unique Features	401(k) Tracking Helps to track and manage matters concerning 401(k) that is a retirement savings plan sponsored by an employer. Tax Management Management of finances for payment of tax as well as assessing the advance tax liability to pay your tax in time	401(k) Tracking Helps to track and manage matters concerning 401(k) that is a retirement savings plan sponsored by an employer. Tax Management Management of finances for payment of tax as well as assessing the advance tax liability to pay your tax in time

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	Online	Online
API Support	Available	Available

Reviews & Ratings

User Rating	3.9/5 112 user ratings	4.9/5 17 user ratings
Rating Distribution	Excellent 58% Very Good 11.6% Average 11.6% Poor 1.8% Terrible 17%	Excellent 94.1% Very Good 5.9% Average 0% Poor 0% Terrible 0%
User Sentiments	Responsive Customer Service, Ease of Use, Time Tracking Capabilities, Payroll Accuracy Lack of Dedicated Support, Untimely Payroll Processing, Poor Reporting Functionality, Outdated User Interface	Not Available
Review Summary	PrimePay user reviews highlight a mixed experience, with strong praise for customer service often coupled with concerns about processing services and technology. Dedicated representatives and prompt responses earn high marks, while users report issues with timely processing, system updates, and reporting capabilities. The platform's user-friendliness is a point of contention, with some finding it intuitive while others experience difficulty in navigating specific features. Overall, PrimePay is acknowledged for its value in managing payroll and HR tasks, but improvements in technology and system consistency are desired by many users.	Not Available
	Read All User Reviews	Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options	Free Trial Not Available Offers Custom plan.	Free Trial Not Available Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	Payroll Essentials (Small Businesses) Custom Payroll & Time Essentials (Small Businesses) Custom HCM Essentials (Small Businesses) Custom HR Pro (Large Businesses) Custom HCM Pro (Large Businesses) Custom HCM Premium (Large Businesses) Custom	PayCaptain Custom
	View Detailed Pricing	View Detailed Pricing

Alternatives

	Paychex Flex 4.3 1,502 ratings PrimePay Vs Paychex Flex ADP Payroll Services 4.2 226 ratings PrimePay Vs ADP Payroll Services Paymate 4.6 5 ratings PrimePay Vs Paymate ADP Vantage HCM 3.4 2,314 ratings PrimePay Vs ADP Vantage HCM NETCHEX 4.6 115 ratings	Coverio PayCaptain Vs Coverio PayFit 4.4 34 ratings PayCaptain Vs PayFit Paychex Flex 4.3 1,502 ratings PayCaptain Vs Paychex Flex Paycom 4.4 3,460 ratings PayCaptain Vs Paycom Open Payroll
	View All PrimePay Alternatives	View All PayCaptain Alternatives