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93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

PointClickCare logo
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4.4 877 user ratings

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Overview

Description PointClickCare is a web-based system that develops products and services to help long-term providers manage and improve their resident care. The skilled nursing core platform gives instant insights so that healthcare providers can act fast. It allows users to share insights within the network and help improve care for residents. It offers effective tools with solutions for business intelligence, care delivery, coordination, and financial management. It connects care services, billing, and administrative processes across a single platform to give real-time visibility into the whole operation. The platform gives insights into a nurse’s performance and documentation so that the clinical leadership team can track progress and drive change management if necessary. The nutrition management tool helps to streamline the production and planning of meals for residents to optimize efficiency and satisfaction. With the infection prevention and control workflow, nursing facilities can identify, manage, and report all infections in real-time, making it a simple tool to use. Read more Epic is software that helps in improving patient management. It has MyChart as a tool that provides patients with portals. Patients can access information about their health in no time by using MyChart. Furthermore, the software can be used to text doctors, complete questionnaires, attend e-visits and schedule appointments. It helps patients to be better involved in managing personal and family health. Another feature of this software is MyChart Bedside. This helps patients to stay in touch with caregivers besides accessing personalised education materials for patients. The feature can also be used for requesting help and reviewing schedules. Clinics can get new patients with easy scheduling of appointments. It has the presence of fast and flexible workflows, screens, and speciality applications that can be easily personalised according to the needs of the patients. The software enables clinics to provide high-quality care along with safe delivery of services. Also, Epic streamlines the tasks in common to get done with the job faster. Read more
Pricing Options
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Offers Custom plan.
SW Score & Breakdown

93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    87%
  • Reviews
    97%
  • Momentum
    66%
  • Popularity
    88%

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • 24/7 (Live rep)
  • Online
  • 24/7 (Live rep)
  • Online

Reviews & Ratings

User Rating
4.6/5 65 user ratings
4.4/5 877 user ratings
Rating Distribution
  • Excellent

    67.7%
  • Very Good

    26.2%
  • Average

    4.6%
  • Poor

    0%
  • Terrible

    1.5%
  • Excellent

    53.6%
  • Very Good

    36.3%
  • Average

    8.2%
  • Poor

    1%
  • Terrible

    0.9%
User Sentiments
    Not Available

    User-friendly Interface, Extensive Integrations, Comprehensive Patient Records, Customizable Interface

    Frequent System Crashes, Steep Learning Curve, Limited Mobile Functionality, Excessive Number of Clicks

Review Summary
Not Available

EpicCare users generally find it to be a comprehensive and user-friendly electronic medical record (EMR) system. Reviewers appreciate EpicCare's customizable features, robust reporting capabilities, and ease of use. Additionally, EpicCare offers excellent customer support and has a strong track record of reliability. However, some users have encountered issues with the system's high cost, complexity, and occasional glitches. Overall, EpicCare is a well-regarded EMR system known for its comprehensive features, ease of use, and strong customer support.

Pros & Cons
  • Cloud-based platform designed for long-term care providers
  • Offers effective tools for business intelligence, care delivery, coordination, and financial management
  • Connects care services, billing, and administrative processes across a single platform
  • Provides insights into a nurse’s performance and documentation for progress tracking
  • Streamlines the production and planning of meals for residents
  • May require additional training for staff to fully utilize all features
  • Customization options may be limited compared to on-premise solutions
  • Integration with third-party systems may require additional effort
  • Improves patient management with tools like MyChart
  • Provides easy scheduling of appointments for new patients
  • Offers fast and flexible workflows, screens, and specialty applications
  • Enables clinics to provide high-quality care and safe delivery of services
  • Streamlines common tasks to improve efficiency
  • Can be expensive compared to other EMR systems
  • May require extensive training for staff to fully utilize all features
  • Customization options may be limited compared to open-source EMR systems
  Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

PointClickCare Custom

Epic Custom

 
View Detailed Pricing
View Detailed Pricing

Screenshots & Videos

Screenshots PointClickCare screenshot
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Videos Video Thumbnail
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Vendor information

Company Details Located in: Ontario, Canada - L4W 0C4 Founded in: 1995 Located in: Verona, Wisconsin
Contact Details

+1 800-858-8885

https://pointclickcare.com/

(608) 271-9000

https://www.epic.com/software

Social Media Handles

FAQs

What are the key features of PointClickCare?

PointClickCare offers tools for business intelligence, care delivery, coordination, and financial management, connecting care services, billing, and administrative processes on a single platform.

What are the key features of Epic?

Epic provides patient portals, e-visits, and scheduling tools for improved patient engagement, along with customizable workflows and applications for personalized care delivery.

What are the alternatives to PointClickCare?

Alternatives to PointClickCare include MatrixCare Skilled Nursing, Ezovion HMS, Dr in Cloud, SWI Hospital Management Software, and Health360.

What are the alternatives to Epic?

Alternatives to Epic include PracticeSuite, AdvancedEHR, Doctor Sahab, CareCloud Charts, and ChartLogic Patient Portal.

How does the user-friendliness of PointClickCare compare to Epic?

Both PointClickCare and Epic are known for their user-friendly interfaces, with Epic receiving positive feedback for its customizable features and ease of use.

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