Plumb5 vs Alterian Real-Time CX Platform Comparison

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Plumb5

Marketing Automation Software

4.2 45 user ratings

Get Free Advice

78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Alterian Real-Time CX Platform

Marketing Automation Software

3.8 9 user ratings

Get Free Advice

Overview

Description	Plumb5 is a state machine that is capable of real-time engagement regardless of any customer touch-point. The secret sauce behind this machine is the ability to compute in real-time and output customer states, which is consumed by the automation engine to respond based on rules for any kind of customer request. Everything in real-time. 24/7. Read more	Alterian Real-Time CX Platform can be relied upon to predict orchestrate and track down customer-specific interactions throughout. The platform can be relied upon to speed up decision making and integrate customer experiences across different user channels. Based on the latest AI technology, Alterian Real-Time CX Platform ensures rapid time to value, connecting activities initiated by brands and their end users alike. A clear out of the box journey analytic dashboard present within can be relied upon to monitor behavioural changes across different channels, track down initiative wise benefits and test specific outcomes as well. Also, business-specific journeys can be automated within the Alterian Real-Time CX Platform’s separate dashboard comprising AI-Driven decision-making metrics and automated testing criteria. Because offline and online integrations are both available it gets quite an easy task with this particular software to enable rapid digital transformation and integrate customer-specific journeys across different channels. Lastly, an highly resilient and distributed architecture of the Alterian Real-Time CX Platform is of the utmost benefit. Read more
Pricing Options	Free Trial Available Offers Custom plan.	Free Trial Not Available Offers Custom plan.
SW Score & Breakdown	85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 100% Reviews 77% Momentum 60% Popularity 67%	78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 84% Reviews 70% Momentum 60% Popularity 70%
SaaSworthy Awards	# 5 Fastest Growing	Not Available

Features

Total Features	10 Features	6 Features
Common Features for All	Analytics (ROI Tracking) ROI (Return on Investment) evaluates the profitability of your expenditure on a marketing program and identifies the most effective campaigns to drive revenue. Campaign Segmentation A feature that helps to acquire more leads by evaluating anonymous website visitors along with their buying needs, preferences, and loyalty. Channel Management It is the process that assists businesses to develop various marketing strategies and techniques in order to reach out to the potential customer base as much as possible. Email Drip Campaigns An email drip campaign helps you automatically send a series of emails at regular intervals. Landing Pages Enables you to create an attractive platform where your subscribers will be directed to upon clicking on a link in the email Lead Management A systemized and organized way of managing all your leads and their conversation. Lead Nurturing Timely following up with your leads in order to convert them into a prospective customer. Lead Scoring Lets you manage your prospective leads by scoring them on the basis of their response. Multivariate Testing Allows testing different variations of multiple webpage elements to find the best one among them Website Visitor Tracking This feature allows you to analyze and understand the behavior of your website visitors. + 7 More - Show Less	Analytics (ROI Tracking) ROI (Return on Investment) evaluates the profitability of your expenditure on a marketing program and identifies the most effective campaigns to drive revenue. Campaign Segmentation A feature that helps to acquire more leads by evaluating anonymous website visitors along with their buying needs, preferences, and loyalty. Channel Management It is the process that assists businesses to develop various marketing strategies and techniques in order to reach out to the potential customer base as much as possible. Email Drip Campaigns An email drip campaign helps you automatically send a series of emails at regular intervals. Landing Pages Enables you to create an attractive platform where your subscribers will be directed to upon clicking on a link in the email Lead Management A systemized and organized way of managing all your leads and their conversation. Lead Nurturing Timely following up with your leads in order to convert them into a prospective customer. Lead Scoring Lets you manage your prospective leads by scoring them on the basis of their response. Multivariate Testing Allows testing different variations of multiple webpage elements to find the best one among them Website Visitor Tracking This feature allows you to analyze and understand the behavior of your website visitors. + 3 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android	SaaS/Web/Cloud Mobile - Android
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	NA

Reviews & Ratings

User Rating	4.2/5 45 user ratings	3.8/5 9 user ratings
Rating Distribution	Excellent 35.6% Very Good 53.3% Average 8.9% Poor 0% Terrible 2.2%	Excellent 33.3% Very Good 33.3% Average 22.2% Poor 0% Terrible 11.1%
User Sentiments	Real-Time Engagement, Unified Customer Data, Marketing Automation Capabilities, Comprehensive Analytics Dashboard Lack of User-Friendliness, Limited Custom Reporting, Inadequate Documentation, Occasional Performance Issues	Not Available
Review Summary	Users appreciate Plumb5's ease of use, praising its user-friendly interface, straightforward setup process, and intuitive drag-and-drop functionality. They also value its comprehensive features, highlighting the robust automation capabilities, customizable workflows, and seamless integration with various applications. Additionally, users commend Plumb5's excellent customer support, noting the prompt and helpful responses from the support team. The main drawbacks mentioned include occasional performance issues, limited reporting options, and the need for improved documentation.	Not Available
	Read All User Reviews	Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options	Free Trial Available Offers Custom plan.	Free Trial Not Available Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	Plumb5 Custom	Alterian Real-Time CX Platform Custom
	View Detailed Pricing	View Detailed Pricing

Alternatives

	La Growth Machine 2 1 ratings Webmecanik Automation 4.9 13 ratings Plumb5 Vs Webmecanik Automation Marketing Optimizer 4.3 7 ratings Plumb5 Vs Marketing Optimizer Odoo Marketing Automation 4.7 19 ratings Plumb5 Vs Odoo Marketing Automation SAS Marketing Automation 5 1 ratings Plumb5 Vs SAS Marketing Automation	MaaxMarket 4.4 23 ratings Alterian Real-Time CX Platform Vs MaaxMarket SAS Marketing Automation 5 1 ratings Alterian Real-Time CX Platform Vs SAS Marketing Automation FunnelAI Selligent 4.5 15 ratings Alterian Real-Time CX Platform Vs Selligent Adobe Marketo Engage 4.2 3,618 ratings Alterian Real-Time CX Platform Vs Adobe Marketo Engage
	View All Plumb5 Alternatives	View All Alterian Real-Time CX Platform Alternatives