Vonage Business |
| Description | Plivo is an industry-leading communication platform that aims at engaging customers from all across the world through its innovative cloud based technology. From APIs to solutions, Plivo's cloud communications platform helps companies streamline and customize their customer conversations according to their requirements. Plivo offers a platform for SMS APIs and allows the users to send and receive text messages using a programming language. You can converse in any language, including Arabic, Japanese, and Chinese, as well as emojis and symbols, thanks to built-in GSM and Unicode character set support by Plivo. You can get real-time delivery notifications for communications sent throughout the world and keep track of your accounts' delivery rates and performance. Users can additionally send and receive photos, movies, and audio snippets. It additionally works as a Voice API Platform and allows the users to speak dynamic text in 28 accents across several languages. With Amazon Polly, you can choose from a variety of SSML voices too. You can build comprehensive contact centre capabilities or integrate multi party calls and audio conferencing into your apps too with Plivo. Read more | Telnyx provides a platform and API with carrier-grade voice, data and messaging capabilities. By using its developer-friendly APIs, it seeks to transform the client business communications. It offers three products, the first being Elastic SIP Trunking, which targets crystal clear calls with low latency, jitter, and packet loss. There's number search, automated porting, number tagging, and the platform built for efficient and fast communications. It offers security using end-to-end TLS and SRTP/ZRTP encryption and boasts very high availability. With Programmable SMS users can send and receive texts globally with the SMS API built for reliable, enterprise-grade messaging and gain actionable insights with detailed records in real-time. Call Control lets users build a custom calling experience. Telnyx Call Control lets you make, manage and route calls globally to any device — phone, app or browser. Its voice API provides the flexibility to build calling experiences into other applications. Read more |
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Reliable SMS API, Competitive Pricing, Easy to Use API, Comprehensive Documentation Account Suspensions, Unreliable Support, Inconsistent SMS Deliverability, Poor International Number Availability |
Exceptional Customer Service, Competitive Pricing, Ease of Use, Extensive Number Selection Porting Issues, Account Suspension Issues, Inadequate Number Availability in Certain Areas, Lack of Direct Phone Support |
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Users find Plivo's customer support to be responsive, helpful, and knowledgeable. Many reviewers mention that onboarding is smooth and easy, and that the platform is user-friendly and intuitive. The pricing is generally considered fair and transparent, with a variety of plans to choose from. Additionally, Plivo is praised for its reliability and uptime, with minimal reported issues. However, some users have expressed concerns about the complexity of some features and the occasional occurrence of technical glitches. Overall, Plivo receives positive feedback for its customer support, user-friendliness, pricing, and reliability, while areas for improvement include simplifying complex features and addressing technical issues. |
Users commend Telnyx for its high-quality voice and video calling, with many reviewers describing the experience as "crystal clear" and "seamless." The user interface is also frequently praised for its intuitiveness and ease of use, with reviewers appreciating the straightforward onboarding process and the ability to quickly set up and manage their communication needs. Additionally, Telnyx's customer support team is often highlighted for its responsiveness and helpfulness. However, some reviewers have mentioned occasional issues with call quality and connectivity, and a few have expressed concerns about the pricing structure. |
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Voice $1.00 $1.00 per Number SMS Free |
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| Company Details | Located in: California, United States | Located in: Chicago, Illinois |
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