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83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more ![]()
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Description | Pivotal CRM by Avolin is a platform used to customize experiences around your specific business processes. The software offers tools to manage customer service and contact management to generate leads with deals. Generate reports with smart analytics in real-time via personalized dashboards to measure the business workflows. It integrates with Microsoft Outlook. Read more | Corefactors is an invaluable asset for teams of all sizes - from Fortune 500 companies to small, scrappy startups. It is an innovative platform that provides a unified view of the customer, in real-time, by breaking silos between marketing, sales and customer service teams. Corefactors makes these centralized data available to each team for more effective decision making. This improves productivity and optimizes revenue. With Corefactors, forget worrying about multiple data entry points or inconsistent reports – teams are much better connected now! Take advantage of its comprehensive suite of features such as: AI-driven insights engine; custom reporting & forecasting tools; integrated CRM & analytics; API integration; omni-channel support tools & more. Improve internal processes and collaborate with ease - yet gain control over performance monitoring in a single consolidated view. With Corefactors, can keep business well informed across departments for optimizing communication efforts & minimize time spent on tasks. Read more |
Pricing Options |
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SW Score & Breakdown |
77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Total Features |
5 Features
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21 Features
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Common Features for All |
Call Logging
Collaboration Tools
Contact Management
Customer Segmentation
Customer Support
Document Management
Lead Management
Lead Scoring
List Management
Marketing Automation
Opportunity Management
Order Management
Project Management
Real-time Data Sync
Reporting (Analytics)
Sales Force Automation
Territory Management
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Call Logging
Collaboration Tools
Contact Management
Customer Segmentation
Customer Support
Document Management
Lead Management
Lead Scoring
List Management
Marketing Automation
Opportunity Management
Order Management
Project Management
Real-time Data Sync
Reporting (Analytics)
Sales Force Automation
Territory Management
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Unique Features |
AI Assistant
Advanced Automation
Customization
Predictive Analytics
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AI Assistant
Advanced Automation
Customization
Predictive Analytics
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Not Available
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Rating Distribution |
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User Sentiments |
Customization and Flexibility, Salesforce Automation Module, Lead Management, Customer Interaction Management Challenging Initial Setup, Steep Learning Curve, Limited Third-Party Integrations, Outdated User Interface |
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Review Summary |
Pivotal CRM is a powerful and flexible solution lauded for its customization capabilities, allowing businesses to tailor workflows and data fields to their specific needs. Users appreciate its integration with Microsoft Outlook and its suitability across multiple departments. However, some report a steep learning curve, especially for users with limited technical expertise. Several reviews also mention performance issues, including slow loading times and occasional glitches. While the platform is generally well-regarded, users recommend considering its limitations, particularly regarding advanced analytics and third-party integrations, before making a decision. |
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Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Pivotal CRM Custom |
Seed $8.99 $8.99 per user / month Sapling $14.99 $14.99 per user / month Tree $29.99 $29.99 per user / month Forest Custom |
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View Detailed Pricing
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Company Details | Located in: Austin, Texas Founded in: 2018 | Located in: Bangalore, India Founded in: 2013 |
Contact Details |
Not available https://www.avolin.com/products/customer-relationship-management-systems/pivotal/ |
+91 80 67335577 |
Social Media Handles |
Not available |
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