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Overview

Description Phonexa is a call tracking solution that delivers a thorough insight into marketing campaigns, thus allowing the user to make smart optimizations and increase the ROI. The software comes with scores of features such as tracking, lead distribution, email marketing, accounting features, predictive modeling and more. The analytics present here analyzes the effects of the campaign optimizations and keeps track of customer behavior using the data and statistics. Phonexa also enables users to boost their ROI as it provides them with detailed inbound call analytics and other useful metrics. This fully integrative call platform aims to deliver top analytics, advanced marketing automation, API integrations, effective voice responses, etc., which widely help to boost sales and revitalize multi-channel campaigns for businesses. Besides, it allows businesses to expand their revenue margins, distribute their leads to buyers using the multi-tier Ping Tree available in this software. One can experience seamless onboarding experience, nurture their customers by automating their email marketing processes and stay updated on various engagements in real-time. Phonexa has special accounting features, which allow one to eliminate manual work, allocate time to operations, and run a confident accounting team successfully. One can get a good visual analytics solution for their web and call leads with Phonexa. Read more CallFire is a cloud-based technology that allows contact centers to run automated outbound campaigns while also keeping track of their business's success and functionality. Text messaging, voice broadcasting, cloud call center, IVR, call tracking, and a developer API are among the app's primary features. It integrates Excel and CRM spreadsheets in the cloud to provide calling agents with client history and comments in a single interface. It allows for limitless call transferring as well as real-time reporting. Users can also record calls, add custom scripts, and play pre-recorded voicemail messages for consumers using CallFire. This programme allows agents to update information, provide crucial notifications, contact customers, advertise services, and track the success of employees using audio broadcast and text messaging. CallFire also offers an IVR system that can be used to set up surveys, appointment reminders, payments, and polls for both outgoing and inbound calls. Phone surveys, call routing, call recording, auto-attendant, results tracking, and analytics are some of the other IVR capabilities. Read more
Pricing Options
  • Free Trial Not Available
  • Starts at $99.00. Offers Free-forever plan.
  • Free Trial Available
  • Starts at $99.00.
SaaSworthy Awards # 9 Fastest Growing
Not Available

Technical Details

Organization Types Supported
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • Available

Reviews & Ratings

User Rating
5/5 116 user ratings
4.4/5 352 user ratings
Rating Distribution
  • Excellent

    95.7%
  • Very Good

    4.3%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%
  • Excellent

    52.8%
  • Very Good

    37.8%
  • Average

    6.8%
  • Poor

    0.6%
  • Terrible

    2%
User Sentiments

    Exceptional Customer Support, Comprehensive Feature Set, User-Friendly Interface, Extensive Integrations

    Steep Learning Curve, Overwhelming Functionality, Dated User Interface Design, Slow Integration Setup

    Ease of Use, Great Customer Service, Effective Mass Communication, Call Tracking & Recording

    Confusing IVR setup, Occasional Glitches & Bugs, Limited Reporting Features, Unintuitive Number Porting

Review Summary

Phonexa users commend the platform for its comprehensive features, highlighting lead generation, call tracking, and analytics as key strengths. They appreciate the user-friendly interface, ease of setup, and reliable customer support. However, some users mention occasional technical glitches and a learning curve associated with the platform's advanced features. Overall, Phonexa users value its robust capabilities for managing and optimizing marketing campaigns, emphasizing its effectiveness in generating leads and tracking conversions.

CallFire's user reviews reveal both positive and negative experiences. While many users appreciate the platform's user-friendly interface, call quality, and analytics capabilities, some express concerns regarding occasional technical glitches, pricing structure, and customer support responsiveness. These reviews suggest that CallFire is a reliable solution for businesses seeking a cloud-based call center system, but users should be prepared for potential drawbacks and ensure that the platform aligns with their specific requirements before making a purchase decision.

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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • Starts at $99.00. Offers Free-forever plan.
  • Free Trial Available
  • Starts at $99.00.
Pricing Plans
Monthly Plans Annual Plans

Free (Call Analytics and Tracking) Free

Lite (Call Analytics and Tracking) $100.00 $100.00 per month

Premium (Call Analytics and Tracking) $300.00 $300.00 per month

Enterprise (Call Analytics and Tracking) $500.00 $500.00 per month

Free (Lead Generation and Distribution) Free

Lite (Lead Generation and Distribution) $100.00 $100.00 per month

Premium (Lead Generation and Distribution) $300.00 $300.00 per month

Enterprise (Lead Generation and Distribution) $500.00 $500.00 per month

Professional (Email and SMS Marketing) $99.00 $99.00 per month

PAY AS YOU GO Others

LITE $99.00 $99.00 per month

STARTUP $199.00 $199.00 per month

GROW $299.00 $299.00 per month

PRO $599.00 $599.00 per month

 
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View Detailed Pricing

Screenshots & Videos

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Videos Video Thumbnail
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Vendor information

Company Details Located in: Glendale, CA Founded in: 2015 Located in: Santa Monica, California Founded in: 2004
Contact Details

+1 844-746-6392

https://phonexa.com/

(877) 897-3473

https://www.callfire.com/

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