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89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | Paychex Flex is a payroll software that can be suitable for both a small business owner as well as appropriately helpful for a large corporate office. The software is scalable and comes enriched with features like W-2 preparation, vacation/leave tracking, 401(k) tracking, check printing etc. It can help you in doing employees attendance management, compensation management, tax management and also deductions management. Paychex Flex software comes with a self-service portal and direct deposit facility. It automates and stores vital data pertaining to employee hiring/onboarding as well. Read more | TriNet provides small and medium size businesses (SMBs) with full-service HR solutions tailored by industry. To free SMBs from HR complexities, TriNet offers access to human capital expertise, benefits, risk mitigation and compliance, payroll and real-time technology. Read more |
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| SW Score & Breakdown |
89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| SaaSworthy Awards | # 5 Highly Rated # 3 Highly Rated |
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Ease of Payroll Processing, Helpful Customer Service, Comprehensive Reporting Features, Employee Self-Service Portal Time & Attendance Integration Issues, High Account Manager Turnover, Confusing Website Navigation, Lack of Software Updates |
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| Review Summary |
Based on reviews from various platforms, users generally appreciate Paychex Flex's user-friendly interface, comprehensive features for payroll processing, and reliable customer support. The software is acknowledged for its accuracy and compliance with tax regulations, making it suitable for businesses of various sizes. However, some users have pointed out occasional technical glitches and a need for improved reporting capabilities. Overall, Paychex Flex garners positive feedback for its user-friendly design, comprehensive payroll functionalities, and dependable customer service, albeit with room for improvement in reporting options and technical stability. |
User reviews of TriNet reveal a mixed experience. While many users appreciate the platform's ease of use, user-friendliness, and comprehensive features for managing payroll, benefits, and HR functions, concerns about customer service responsiveness and platform glitches emerge. Notably, users express dissatisfaction with the recent shift to a call center model, citing longer response times and a loss of personalized support. Some users also highlight the potential expense of TriNet's services, particularly for smaller businesses. Overall, TriNet offers value for its all-in-one HR solutions, but users caution that the platform's performance and support vary. |
| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Paychex Flex Select Custom Paychex Flex Pro Custom Paychex Flex Enterprise Custom |
TriNet Custom |
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| Company Details | Located in: Rochester, New York Founded in: 1971 | Located in: Dublin, California Founded in: 1998 |
| Contact Details |
833-729-8200 |
888 874 6388 |
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