Paychex Flex vs PrimePay Comparison

89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Paychex Flex

Payroll Software

4.3 1,502 user ratings

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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

PrimePay

Payroll Software

3.9 112 user ratings

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Overview

Description	Paychex Flex is a payroll software that can be suitable for both a small business owner as well as appropriately helpful for a large corporate office. The software is scalable and comes enriched with features like W-2 preparation, vacation/leave tracking, 401(k) tracking, check printing etc. It can help you in doing employees attendance management, compensation management, tax management and also deductions management. Paychex Flex software comes with a self-service portal and direct deposit facility. It automates and stores vital data pertaining to employee hiring/onboarding as well. Read more	PrimePay stands at the forefront of payroll and human capital management (HCM), providing tailor-made solutions that enable businesses to concentrate on their core operations. With a commitment to fostering efficiency and ensuring compliance, PrimePay offers a comprehensive suite of services across the United States. These services include HR, payroll, benefits, and time management technologies, all designed to streamline the management of the employee lifecycle. Whether it's a small startup or a large corporation, PrimePay delivers highly configurable solutions that adapt to the unique needs of any organization, empowering them to achieve their objectives with greater effectiveness. Read more
Pricing Options	Free Trial Not Available Offers Custom plan.	Free Trial Not Available Offers Custom plan.
SW Score & Breakdown	89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 98% Reviews 92% Momentum 65% Popularity 67%	88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 96% Reviews 77% Momentum 63% Popularity 80%
SaaSworthy Awards	# 5 Highly Rated # 3 Highly Rated	Not Available

Features

Total Features	16 Features	13 Features
Common Features for All	Attendance Tracking Helps to quickly and easily track the attendance Benefits Management Helps in monitoring and managing non-wage compensation given to employees besides their regular salaries or wages. Check Printing Allows previewing and printing standard and customized paychecks Compensation Management Manages employee compensation related data in an organized and automated manner Deductions Management Helps optimizing deductions workflow and assist in calculating various deductions or additions like ESI, PF, integrating leave, performance Direct Deposit Supports direct deposit which is the most popular method for giving paycheques to employees in an electronic form Leave Tracking (Vacation) Assist in keeping track of leave and holidays for easing the payment calculation process Multi-Currency Enables payment and collection in multiple currencies. PEO Services Professional Employer Organizations (PEOs) offer small and medium-sized businesses affordable HR services and benefits by serving as co-employers and managing compliance, eliminating the need for an in-house HR department. Self Service Portal Provides the employees with a website where they can update their accounts, make bill payments, avail necessary information and other self-help functions Tax Filing Allows the filing of payroll tax forms for federal, state, and local taxes. Third-party Integration Offers synchronization with third-party applications W-2 Preparation Helps electronically preparing the W-2 form that reveals the total gross income of an employee. Wage Garnishment Helps in deducting the amount from an employee's monetary compensation including salary as per a court order to pay off debt + 11 More - Show Less	Attendance Tracking Helps to quickly and easily track the attendance Benefits Management Helps in monitoring and managing non-wage compensation given to employees besides their regular salaries or wages. Check Printing Allows previewing and printing standard and customized paychecks Compensation Management Manages employee compensation related data in an organized and automated manner Deductions Management Helps optimizing deductions workflow and assist in calculating various deductions or additions like ESI, PF, integrating leave, performance Direct Deposit Supports direct deposit which is the most popular method for giving paycheques to employees in an electronic form Leave Tracking (Vacation) Assist in keeping track of leave and holidays for easing the payment calculation process Multi-Currency Enables payment and collection in multiple currencies. PEO Services Professional Employer Organizations (PEOs) offer small and medium-sized businesses affordable HR services and benefits by serving as co-employers and managing compliance, eliminating the need for an in-house HR department. Self Service Portal Provides the employees with a website where they can update their accounts, make bill payments, avail necessary information and other self-help functions Tax Filing Allows the filing of payroll tax forms for federal, state, and local taxes. Third-party Integration Offers synchronization with third-party applications W-2 Preparation Helps electronically preparing the W-2 form that reveals the total gross income of an employee. Wage Garnishment Helps in deducting the amount from an employee's monetary compensation including salary as per a court order to pay off debt + 8 More - Show Less
Unique Features	401(k) Tracking Helps to track and manage matters concerning 401(k) that is a retirement savings plan sponsored by an employer. Tax Management Management of finances for payment of tax as well as assessing the advance tax liability to pay your tax in time	401(k) Tracking Helps to track and manage matters concerning 401(k) that is a retirement savings plan sponsored by an employer. Tax Management Management of finances for payment of tax as well as assessing the advance tax liability to pay your tax in time

Technical Details

Organization Types Supported	Freelancers Large Enterprises Medium Business Small Business	Freelancers Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	24/7 (Live rep) Online	24/7 (Live rep) Online
API Support	Available	Available

Reviews & Ratings

User Rating	4.3/5 1,502 user ratings	3.9/5 112 user ratings
Rating Distribution	Excellent 63% Very Good 21.2% Average 4.5% Poor 2.1% Terrible 9.2%	Excellent 58% Very Good 11.6% Average 11.6% Poor 1.8% Terrible 17%
User Sentiments	Ease of Payroll Processing, Helpful Customer Service, Comprehensive Reporting Features, Employee Self-Service Portal Time & Attendance Integration Issues, High Account Manager Turnover, Confusing Website Navigation, Lack of Software Updates	Responsive Customer Service, Ease of Use, Time Tracking Capabilities, Payroll Accuracy Lack of Dedicated Support, Untimely Payroll Processing, Poor Reporting Functionality, Outdated User Interface
Review Summary	Based on reviews from various platforms, users generally appreciate Paychex Flex's user-friendly interface, comprehensive features for payroll processing, and reliable customer support. The software is acknowledged for its accuracy and compliance with tax regulations, making it suitable for businesses of various sizes. However, some users have pointed out occasional technical glitches and a need for improved reporting capabilities. Overall, Paychex Flex garners positive feedback for its user-friendly design, comprehensive payroll functionalities, and dependable customer service, albeit with room for improvement in reporting options and technical stability.	PrimePay user reviews highlight a mixed experience, with strong praise for customer service often coupled with concerns about processing services and technology. Dedicated representatives and prompt responses earn high marks, while users report issues with timely processing, system updates, and reporting capabilities. The platform's user-friendliness is a point of contention, with some finding it intuitive while others experience difficulty in navigating specific features. Overall, PrimePay is acknowledged for its value in managing payroll and HR tasks, but improvements in technology and system consistency are desired by many users.
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Pricing

Pricing Options	Free Trial Not Available Offers Custom plan.	Free Trial Not Available Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	Paychex Flex Select Custom Paychex Flex Pro Custom Paychex Flex Enterprise Custom	Payroll Essentials (Small Businesses) Custom Payroll & Time Essentials (Small Businesses) Custom HCM Essentials (Small Businesses) Custom HR Pro (Large Businesses) Custom HCM Pro (Large Businesses) Custom HCM Premium (Large Businesses) Custom
	View Detailed Pricing	View Detailed Pricing

Alternatives

	Paycom 4.4 3,460 ratings Paychex Flex Vs Paycom QuickBooks Payroll 4.4 626 ratings Paychex Flex Vs QuickBooks Payroll RUN Powered by ADP 4.5 3,061 ratings Paychex Flex Vs RUN Powered by ADP Paybooks 4.8 16 ratings Paychex Flex Vs Paybooks ADP Payroll Services 4.2 226 ratings Paychex Flex Vs ADP Payroll Services	Paychex Flex 4.3 1,502 ratings PrimePay Vs Paychex Flex ADP Payroll Services 4.2 226 ratings PrimePay Vs ADP Payroll Services Paymate 4.6 5 ratings PrimePay Vs Paymate ADP Vantage HCM 3.4 2,314 ratings PrimePay Vs ADP Vantage HCM NETCHEX 4.6 115 ratings
	View All Paychex Flex Alternatives	View All PrimePay Alternatives