Paychex Flex vs Heartland Payroll Comparison

89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Paychex Flex

Payroll Software

4.3 1,502 user ratings

Get Free Advice

84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Heartland Payroll

Payroll Software

4.4 245 user ratings

Get Free Advice

Overview

Description	Paychex Flex is a payroll software that can be suitable for both a small business owner as well as appropriately helpful for a large corporate office. The software is scalable and comes enriched with features like W-2 preparation, vacation/leave tracking, 401(k) tracking, check printing etc. It can help you in doing employees attendance management, compensation management, tax management and also deductions management. Paychex Flex software comes with a self-service portal and direct deposit facility. It automates and stores vital data pertaining to employee hiring/onboarding as well. Read more	Heartland Payroll is a platform that gives users one dedicated representative for all their service-related needs. Users also get on-demand access to HR professionals who provide guidance on industry and state-specific labor laws, respond quickly to important issues, and provide customizable documents. The platform enables users to not only process payroll but also time and attendance. It lets users track hours of their employees' work via manual punches, badges, or biometric technologies. The platform enables users to manage every aspect of paid time off, build and monitor schedules, create reports for labor, exceptions, overtime, absences, and much more. It also helps in sorting workers' compensation. Heartland Payroll uses superior technology and a built-in electronic filing system that ensures users' business safety. It also offers a wide range of reporting capabilities to help companies manage their payroll taxes and stay compliant. Users can easily see all of their withholdings for the year, from social security and health benefits to workers’ compensation and unemployment, using their information hub. Read more
Pricing Options	Free Trial Not Available Offers Custom plan.	Free Trial Not Available Offers Custom plan.
SW Score & Breakdown	89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 98% Reviews 92% Momentum 65% Popularity 67%	84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 96% Reviews 81% Momentum 60% Popularity 69%
SaaSworthy Awards	# 5 Highly Rated # 3 Highly Rated	Not Available

Features

Total Features	16 Features	13 Features
Common Features for All	Attendance Tracking Helps to quickly and easily track the attendance Benefits Management Helps in monitoring and managing non-wage compensation given to employees besides their regular salaries or wages. Check Printing Allows previewing and printing standard and customized paychecks Compensation Management Manages employee compensation related data in an organized and automated manner Deductions Management Helps optimizing deductions workflow and assist in calculating various deductions or additions like ESI, PF, integrating leave, performance Direct Deposit Supports direct deposit which is the most popular method for giving paycheques to employees in an electronic form Leave Tracking (Vacation) Assist in keeping track of leave and holidays for easing the payment calculation process Multi-Currency Enables payment and collection in multiple currencies. PEO Services Professional Employer Organizations (PEOs) offer small and medium-sized businesses affordable HR services and benefits by serving as co-employers and managing compliance, eliminating the need for an in-house HR department. Self Service Portal Provides the employees with a website where they can update their accounts, make bill payments, avail necessary information and other self-help functions Tax Filing Allows the filing of payroll tax forms for federal, state, and local taxes. Third-party Integration Offers synchronization with third-party applications W-2 Preparation Helps electronically preparing the W-2 form that reveals the total gross income of an employee. Wage Garnishment Helps in deducting the amount from an employee's monetary compensation including salary as per a court order to pay off debt + 11 More - Show Less	Attendance Tracking Helps to quickly and easily track the attendance Benefits Management Helps in monitoring and managing non-wage compensation given to employees besides their regular salaries or wages. Check Printing Allows previewing and printing standard and customized paychecks Compensation Management Manages employee compensation related data in an organized and automated manner Deductions Management Helps optimizing deductions workflow and assist in calculating various deductions or additions like ESI, PF, integrating leave, performance Direct Deposit Supports direct deposit which is the most popular method for giving paycheques to employees in an electronic form Leave Tracking (Vacation) Assist in keeping track of leave and holidays for easing the payment calculation process Multi-Currency Enables payment and collection in multiple currencies. PEO Services Professional Employer Organizations (PEOs) offer small and medium-sized businesses affordable HR services and benefits by serving as co-employers and managing compliance, eliminating the need for an in-house HR department. Self Service Portal Provides the employees with a website where they can update their accounts, make bill payments, avail necessary information and other self-help functions Tax Filing Allows the filing of payroll tax forms for federal, state, and local taxes. Third-party Integration Offers synchronization with third-party applications W-2 Preparation Helps electronically preparing the W-2 form that reveals the total gross income of an employee. Wage Garnishment Helps in deducting the amount from an employee's monetary compensation including salary as per a court order to pay off debt + 8 More - Show Less
Unique Features	401(k) Tracking Helps to track and manage matters concerning 401(k) that is a retirement savings plan sponsored by an employer. Tax Management Management of finances for payment of tax as well as assessing the advance tax liability to pay your tax in time	401(k) Tracking Helps to track and manage matters concerning 401(k) that is a retirement savings plan sponsored by an employer. Tax Management Management of finances for payment of tax as well as assessing the advance tax liability to pay your tax in time

Technical Details

Organization Types Supported	Freelancers Large Enterprises Medium Business Small Business	Freelancers Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	24/7 (Live rep)	24/7 (Live rep)
API Support	Available	NA

Reviews & Ratings

User Rating	4.3/5 1,502 user ratings	4.4/5 245 user ratings
Rating Distribution	Excellent 63% Very Good 21.2% Average 4.5% Poor 2.1% Terrible 9.2%	Excellent 70.6% Very Good 15.1% Average 5.7% Poor 1.6% Terrible 6.9%
User Sentiments	Ease of Payroll Processing, Helpful Customer Service, Comprehensive Reporting Features, Employee Self-Service Portal Time & Attendance Integration Issues, High Account Manager Turnover, Confusing Website Navigation, Lack of Software Updates	Dedicated Payroll Specialist, Responsive Customer Service, User-Friendly Interface, Efficient Payroll Processing Inconsistent Practices, Payroll Inaccuracies, Poor Communication, Difficult Reporting
Review Summary	Based on reviews from various platforms, users generally appreciate Paychex Flex's user-friendly interface, comprehensive features for payroll processing, and reliable customer support. The software is acknowledged for its accuracy and compliance with tax regulations, making it suitable for businesses of various sizes. However, some users have pointed out occasional technical glitches and a need for improved reporting capabilities. Overall, Paychex Flex garners positive feedback for its user-friendly design, comprehensive payroll functionalities, and dependable customer service, albeit with room for improvement in reporting options and technical stability.	Not Available
Pros & Cons	User-friendly interface Comprehensive payroll processing features Reliable customer support Suitable for businesses of various sizes Self-service portal and direct deposit facility Occasional technical glitches Need for improved reporting capabilities	Not Available
	Read All User Reviews	Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options	Free Trial Not Available Offers Custom plan.	Free Trial Not Available Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	Paychex Flex Select Custom Paychex Flex Pro Custom Paychex Flex Enterprise Custom	Essentials Custom Advanced Custom Complete Custom
	View Detailed Pricing	View Detailed Pricing

Alternatives

	Paycom 4.4 3,460 ratings Paychex Flex Vs Paycom QuickBooks Payroll 4.4 626 ratings Paychex Flex Vs QuickBooks Payroll RUN Powered by ADP 4.5 3,061 ratings Paychex Flex Vs RUN Powered by ADP Paybooks 4.8 16 ratings Paychex Flex Vs Paybooks ADP Payroll Services 4.2 226 ratings Paychex Flex Vs ADP Payroll Services	Paychex Flex 4.3 1,502 ratings Heartland Payroll Vs Paychex Flex ADP Payroll Services 4.2 226 ratings Heartland Payroll Vs ADP Payroll Services Gusto 3.6 50 ratings Heartland Payroll Vs Gusto RUN Powered by ADP 4.5 3,061 ratings Heartland Payroll Vs RUN Powered by ADP ADP Workforce Now 4.8 42 ratings
	View All Paychex Flex Alternatives	View All Heartland Payroll Alternatives

Screenshots & Videos

Screenshots	+ 2 More	Not Available
Videos	+ 1 More	+ 1 More

Vendor information

Company Details

Located in: Rochester, New York Founded in: 1971

Located in: Edmond, Oklahoma

Contact Details

833-729-8200

https://www.paychex.com/payroll

+1 877-729-2968

https://www.heartlandpaymentsystems.com/payroll

Social Media Handles

Google Play 616K

Apple App Store 5M

Linkedin 184K

Google Play 532

Apple App Store 231

FAQs

What are the key features of Paychex Flex?

Paychex Flex offers a comprehensive suite of payroll features, including 401(k) tracking, attendance tracking, benefits management, check printing, compensation management, deductions management, direct deposit, leave tracking, multi-country support, self-service portal, tax management, W-2 preparation, and wage garnishment.

What are the key features of Heartland Payroll?

Heartland Payroll provides a range of payroll features, including 401(k) tracking, attendance tracking, benefits management, check printing, compensation management, deductions management, direct deposit, leave tracking, multi-country support, self-service portal, tax management, W-2 preparation, and wage garnishment.

What are the alternatives to Paychex Flex?

Some of the alternatives to Paychex Flex include Paylocity Web Pay, Paycom, ADP Workforce Now, QuickBooks Payroll, and ADP Payroll Services.

What are the alternatives to Heartland Payroll?

Alternatives to Heartland Payroll include Paychex Flex, ADP Payroll Services, ADP Workforce Now, Paycom, and Gusto.

Which product is better for small businesses?

Both Paychex Flex and Heartland Payroll offer features suitable for small businesses. Paychex Flex is known for its user-friendly interface and comprehensive payroll processing capabilities, while Heartland Payroll provides dedicated support and guidance from HR professionals.