PagerTree vs Squirro Service Insights Comparison

79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

PagerTree

Incident Management Software

5 1 user ratings

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72% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Squirro Service Insights

Incident Management Software

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Overview

Description

PagerTree empowers teams to share on-call responsibility and respond faster when incidents occurs. And it provides key features like On-Call Schedules, Escalation Layers, Reliable Notifications and much more. It is suitable for all types of organizations. Read more

Squirro’s Service Insights solution collects and analyses data across multiple sources, including service desks and configuration databases, to provide a real-time view of what really happened. All of this creates a seamless, and bespoke insights experience that helps everyone in the organization save time. Read more

Pricing Options

Free Trial Available
Starts at $10.00. Offers Free-forever plan.

Free Trial Not Available
Offers Custom plan.

SW Score & Breakdown

79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

80%
Reviews

61%
Momentum

67%
Popularity

81%

72% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

83%
Reviews

60%
Momentum

60%
Popularity

62%

Features

Total Features	5 Features	5 Features
Common Features for All	Enriched Notifications Stakeholders receive rich and relevant notifications gathered from multiple channels. Incident Prioritization Sets priority levels by considering the severity and impact of incidents Incident Reporting Helps in recording details of any unusual event that might occur at a project or job Real-time Dashboard Provides easy visualization of the latest data Safety Management Precautionary measure to ensure the risks are estimated and mitigated Ticket Management Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved + 2 More - Show Less	Enriched Notifications Stakeholders receive rich and relevant notifications gathered from multiple channels. Incident Prioritization Sets priority levels by considering the severity and impact of incidents Incident Reporting Helps in recording details of any unusual event that might occur at a project or job Real-time Dashboard Provides easy visualization of the latest data Safety Management Precautionary measure to ensure the risks are estimated and mitigated Ticket Management Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved + 2 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	Business Hours Online	Business Hours Online
API Support	Available	NA

Reviews & Ratings

User Rating	5/5 1 user ratings	Not Available
Rating Distribution	Excellent 100% Very Good 0% Average 0% Poor 0% Terrible 0%	Not Available
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AI-Generated from the text of User Reviews

Pricing

Pricing Options	Free Trial Available Starts at $10.00. Offers Free-forever plan.	Free Trial Not Available Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	Basic Free Pro $10.00 $10.00 per user / month Elite $20.00 $20.00 per user / month	Squirro Service Insights Custom
	View Detailed Pricing	View Detailed Pricing

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